Evaluation and Enhancement of Recruitment and Selection in Healthcare

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Manage Recruitment Selection and
Induction Processes
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Contents
Introduction:....................................................................................................................................3
Task 1...............................................................................................................................................4
Task 2...............................................................................................................................................8
Task 3.............................................................................................................................................12
Conclusion:....................................................................................................................................16
References:....................................................................................................................................17
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Introduction:
The task consists of the recruitment and selection process of the Healthcare United 2000.
Healthcare United aims to provide best health facilities to the people of Australia. The report will
include various methods of through which recruitment and selection process can be conducted in
Healthcare United.
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Task 1
1. The recruitment and selection procedure in Healthcare United 2016 is better than
Healthcare United 2000.
a) In Healthcare United 2000, the management analyzes the vacant position if it still
requires to be fulfilled whereas in 2016, as soon as a job profile vacates, the
management hires a new person. HR will imply all the legislative procedures required
for the fulfilling of the vacant job (Furst, et. al., 2017).
b) For the successful recruitment and selection process, in Healthcare United 2000 the
HR will analyse the description of the position with consulting the manager. In 2016
the HR possess the capability to determine the description and hire accordingly.
c) In healthcare United 2000, the advertisement procedure will conduct internally at first
but in 2016, the management will advertise directly outside the organizational
premises.
2. The areas which needs revision includes:
a) Use of updated technology- In 2000 the Healthcare United does not make optimum
use of technology which needs revision in 2016.
b) Hiring of talented and skilled employees- In 2000 it does not focus on hiring of
expert employees. In 2016, the Healthcare united plans to hire skilled and talented
human workforce for providing quality services to its clients.
c) Facilities in competitive environment- In Healthcare United 2000 it does not
provide best facilities whereas in 2016, the Healthcare United aims to provides best
facilities to its clients so as to survive in the competitive environment and achieve
competitive advantage (Rocca, et. al., 2016).
3. The best practices in recruitment and selection process includes:
a) Keeping of record of the candidates’ information: Keeping a track of the
information of the candidates helps in saving time and money. If the knowledge or
skills of the candidate does not suit to the position he is working in then, the track can
be useful to determine the other business area (Kim, et. al., 2017).
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b) Social media: By using social media HR can reach and attract high range of talented
candidates. By posting job vacancies on social media websites can capture focus of
high number of people and hoardings, etc.
c) Emphasize on the culture: It is the duty of the HR to introduce the candidates with
the company’s culture after developing the stronger branding strategy of the
employer. The culture of the organization generally creates an image of the company
and attracts more candidates (Jackson, 2016).
4. Development of recruitment and selection process includes:
 Vacant position analysis: In this, the manager will ask the HR for the form of
permission for position after notifying that the specific job is vacant. He then
completes the section of ‘permission to recruit form’ with reasons of fulfilling the
vacancy. The HR department will complete the procedure.
 Position Description: It includes title of the position, objectives of the job, WHS
components, qualification required, and terms and conditions. Higher executives
will then sign off position description.
 Advertisements: The HR department will create the advertisements to promote
the Healthcare United and advertises through intranet and internet.
 Short-list applicants: In this process, the administrative staff will collect the
resumes and ask the HR to analyse the description of the job and select the
candidates accordingly.
 Interview: HR will conduct interview of the selected applicants and organize
documents. The HR will form interview panel in which there will be two HR
members and one job related department.
 Interview applicants: The job related member asks the questions from the
candidates, chairperson will provide the information to the candidate, the
candidate gets selected. An approval is taken from the higher authority.
 Reference check: This consists of the calling by the manager to the applicant,
giving the introduction and telling him about the purpose of call, asking of the
questions from the applicant to know his skills and knowledge, asking about the
personality of the candidate, and the HR will ask the manager if he have any
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problem with the candidate. Finally, the applicant will discuss about the
references in the interview.
 Job offer: The HR will make a contract with terms and conditions and the
employee will sign the contract. After signing of the contract induction program
will be conducted (Tremblay, et. al., 2016).
5. Drafting of communication plan.
A communication plan helps in determining what the Healthcare United aims to achieve.
Communication refers to transferring of the information that is important and required to be
shared. A communication plan is drafted in following ways:
a) By determining and choosing the objectives and goals of the company.
b) Determining the targeted audience.
c) Determination of the key messages which are to be delivered.
d) Finalizing the methods and tools of communication.
e) Gain feedbacks from the receivers.
f) Time framing of the project.
g) Preparation of the budget.
h) Evaluation.
6. The manager will at 09:00 UTC, at C-61, Stephens Road, Footscray VIC 3011, Australia
conduct meeting to form the policies and procedures which are necessary for the better
operations of the Healthcare United, for the purpose of obtaining support from the HR. The
manager will discuss the methods through which Healthcare United can make effective use
of technology for the purpose of recruitment and selection process. The meeting will
include discussion of the salaries, wages, incentives and benefits provided to the staff,
communication process and methods will be discussed, the training process will be
conducted for the staff so that they can get to know what is to be done and how the things
is to be done, etc. (Theorell, et. al., 2015).
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7. Evaluation of training on two procedures includes:
a) Ways of adopting the culture of the company: The Healthcare United provides
training to its staff about the methods on how they should adopt the culture of the
company. This helps in development of the staff members and influences them to work
as per the expectations of the company.
b) Job profile: It is the duty of the HR to provide training to its staff members about the
job profile for which they are being hired.
8. a) The recruitment and selection process includes methods such as posting of the jobs on
social media, seeking referral from the employees, administering of the employment tests,
interviewing of the candidates, online screening, aptitude tests, group discussion, personal
interview etc.
b) The concept of outsourcing explains that the company outsources or hires an individual
or another company for performance of the tasks, handling of the operations of the
Healthcare United that have already been done by the employees of the company.
c) The purpose of employee contract and maintaining of the relations is to retain the
customers and reduce employee attrition rate. This increases the goodwill of the company
and increases the trust among the employees.
d) Legislations, regulations, etc. that affects the recruitment and selection process includes
equality and human rights commission, employment of ex-offenders, general data
protection regulation, fixed-term employment, etc.
e) The terms and conditions are important in recruitment because it helps in fair legislation
in work and provides the employees fair working hours with pre decided salary. The terms
and conditions are important to avoid future conflicts.
f) The psychometric test and skill tests are used in the recruitment process as it helps in
hiring of the best suited person. It helps in selection of the employees and judge the
qualities and skills of the employees.
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Task 2
Part A
1. The key stakeholders in Healthcare United are patients, payers, providers, and
policymakers. The need of HR in a year is to hire trained and skilled staff members who
can promote the business of Healthcare United and making of the policies and procedures
so that the operations of the business conduct properly.
2. Staffing plan of HR consists of identification of the needs of the staff members, resources
required for the process of recruitment and selection process, and recommendations
required for improvements in the process, HR makes the plan for the process of
recruitment and selection and make it approve from the senior management.
3.
Position title: HR Manager
Position reports to: Senior HR Manager
Qualifications – essential- MBA in Human Resource
Key objectives
1. Listening to the needs and concern of the employee.
2. Helps in the recruitment process.
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3. Conduct an orientation for the new recruits.
4. Ensures a friendly workplace environment.
5. Sensitivity training
Key position functions
1.Analysis of job and design of job
2.Relation with the employee
3.Analysis of employee performance
4.Compensation and profit
5. Development of organization
Key selection criteria
The position of HR Manager, for the individual having ability to make good and
fast relation with the stakeholders or investors for their organization. They must
have strong leadership quality. Analyse the environment and make changes
accordingly.
OHS requirement
Occupational Health Safety (OHS) This law important for employers and the other
parties to access the management of company’s risk.
It is a multidisciplinary area consists of care, wellbeing and healthiness of people at
office.
Terms and conditions of employment
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Terms of employment consist of responsibility of their job, day, work hours,
Dress code of organization, process of taking leave.
4. The head of the specific job description can be the specialist who can assist the process of
recruitment and selection. He is the one who can identify the requirements of the
employee according to the job.
5. The manager can decide a mutual time of 13:00 UTC at 1/9 Ashley ST, West Foodscray,
VIC, to discuss the internal and external requirements and planning of the staff in order to
follow the legislations of the company. The meeting shall be conducted to make optimum
use of specialists who will assist the HR. The correct use of position descriptions can be
ensured by the managers by determining the job description and skills required for
fulfilling the need of the job. The role of HR plays a vital role in recruitment and
selection process. They analyze the need of job, skills and knowledge required for the
specific job, post the vacancies on various sites, conduct interviews, recruits the
candidates, conducts various tests, conduct screening, finalizes the candidate (Daubresse,
et. al., 2015).
Part B
1. The action plan consists of identification of the vacancies, development of the
position description, development of the plan of recruitment, selection of the search
committee, implementation of the recruitment plan, reviewing of the applicants, short
listing of the candidates, conducting interviews, hiring of the candidates, providing
them proper training so that they can know the method of performing their jobs. The
recruitment and selection process is a time consuming process and an efficient
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