Comprehensive Business Report: UK Healthcare Sector Strategic Analysis

This report provides a comprehensive analysis of the strategic issues and challenges impacting the UK healthcare sector, focusing on factors such as Brexit, the aging population, and the coronavirus pandemic. It utilizes PESTLE analysis to identify political, social, and economic factors affecting the sector, highlighting issues like funding, data sharing, and evolving healthcare needs. The report further examines specific challenges faced by the London Ambulance Service, including economic, technological, and legal constraints, and proposes solutions based on the SAF model (Suitability, Acceptability, Feasibility). These solutions involve workforce optimization, improved care delivery methods, and funding strategies. The report aims to provide a detailed understanding of the current landscape of the UK healthcare sector and suggests strategies for improvement.

Business
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Table of Contents
Question 1- identify and analyse 3 strategic issues facing the overall sector or business
Question 2- Identify and analyse 3 challenge facing overall sector or business
Question 3- identity and analyse 3 solution to overcome those challenge or issue
Question 4- how company could implement one solution from above given
REFERENCES................................................................................................................................4
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Question 1- identify and analyse 3 strategic issues facing the overall sector or business
In recent fluctuating business environment there are many companies and sector which is facing
relevant issues. This issue are occurring due to change in external factors. So, it has become
difficult for business to sustain for long term. Besides that, the issue is highly impacting on
growth of business. Likewise, UK health care sector is also affected by those certain issues. So,
it is necessary to identify those so that its impact can be mitigated and relevant strategy is
developed. For analysing it there are several models available. Here, pestle analysis will be done
to find out issues. They are as follows
Political- these factors are related to change Iin political situation or government within a nation.
Any change in political factor such as change in government, political instability, etc will led to
change in trade laws, tariffs legislation etc this directly impact on business. Similarly, brexit has
emerged as political factor in health care sector. Due to it, UK will have to form new reforms of
health care. It will affect on UK funding, sharing of people data, offering of health care services
etc Thus, brexit is major issue for Health care sector. In that new policies and procedures related
to providing health needs to be formed. Besides, how UK will deal with EU migrants and other
people in delivering of care services etc
Social- this factor is related ot change in taste and preference of people. It also includes change
in ethics, norms of people. This highly impact on business growth. Therefore, in UK there is
change in social factor. It is analysed that most people will be of old age till 2022. Thus, ageing
and growing population is major issue which will affect on health care sector of UK. This will
bring in change in their health care needs. They will deman high quality care services. There will
need to more beds and hospital. Hence, this issue will affect on growth of health care sector.
Moreover, for every age group patient needs will differ. So, more tools and equipment need to be
implemented and used to fulfill people needs.
Economic- this is the mail factor which highly affect on industry. It is related to economic
growth of nation. In this there are many factors such as GDP, currency rare, income level of
people, etc amy change in this factor directly affect on sector growth and expansion. Thus, UK
health care sector is facing an issue of corona virus. Due to it, many people are infected with this
virus and admitted into hospital. They are been provided health care services. The corona virus
will highly affect on UK economic growth and GDP to a great extent. Moreover, it will impact
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on health care sector as well. They will require funds to provide care services. However, in
future it might be possible that health care services offered are not effective and of high quality
due to insufficient funds.
Thus, these all are some strategic issues which is been faced by health care sector in UK. It is
impacting on growth of sector and due to brexit new policies and reforms related to health care
sector will be formed. Also, rise in old age people is forcing sector to equip more beds and
equipment in order to offer high quality services. Other than this, corona virus is is issue which
will affect on economic growth of health care sector and UK. There will be declined in its sales
and revenue.
Question 2- Identify and analyse 3 challenge facing overall sector or business
Economic-
These factors are concerned with the increase in rate of taxes, rate of inflation, level of
employment in the country. The rate of inflation for the LAS services has been increased for 6
per cent on an annual basis but still no funding is going for the resources to meet the level of
expected demand. In order to control the demand London ambulance services needs to use the
fund and put more equipment so that they can meet the level of demand with quality service. Due
to Brexit many businesses have been shaken and the whole economy of the country is affected
but LAS is a part of medical sector which does not concerns this as no matter what people need
this aspect. If there are more ambulances with the LAS then each of them can be assigned to a
specific area which will help the employees of the company to not compensate the delay and
complete the shift according to the proper time. This will divide and utilize the time that is
wasted in en route traffic to the hospital. In order to meet the demand and control it company
needs to allocate their funds and savings and channel them into the right path as that will help
them to handle more cases with proficiency and this way they will able to increase their
reputation and cost of services (Hillary, 2017).
Technological-
These factors are concerned with the up gradation and advancement of technology which
the company needs to implement in their structure in order to maintain the flow of work in an
efficient manner. With the right amount of understanding and the use of technology LAS can
easily find the right and eligible candidates for the job. There are many platforms available on
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the internet where company can recruit the suitable candidate who fulfils the criteria. This way
the education of healthcare of UK can also train more people by using the technological aspects
in the process as this will help them to save time and train more people. With the help of
technological factors services of contact centres, primary care units and assessment services can
be improved. There are many software which helps people to train people online for a basic
study of knowledge. This way they will be able to control the price of health education and train
more people. The upgrade in technology will also save more jobs which states that process of
recruiting people from abroad can have a bigger tenure as dealing with more people requires
more candidate to cope up with the demand. If London ambulance service take the use of
technology in right manner and is successful in recruiting the right people for the job then the
level of retention of the services will automatically improve.
Legal
These aspects are concerned with the rules and regulations of the country which needs to
be complied in order to serve in the country. There have been many cases for NHS where they
don’t provide the ambulance for those patients whose case is not severe as it takes a lot of time
and personnel which creates difficulties in handling those cases which needs serious attention
and care. Due to this aspect there have been many lawsuits file against their services which puts
them under a legal obligation and their services can be stopped anytime. In order to counter this
measure the committee of NHS has open an tender for private company to take over transport
services as they can cope up with the level of demand. There have been issues by private
ambulance service providers but NHS has no other option and they have put the tenders open for
bidding. The reason behind the wrongdoing of NHS is that they keep the ambulances for serious
patients because they do not have plenty of resources to provide services for everyone. There is
no flexibility in their culture which is why London ambulance services works jointly with NHS
for urgent cases. In order to provide their services company needs to take measures which are not
against the rules and regulations and where there is no breach of law (Tukker and Tischner,
2017).
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Question 3- identity and analyse 3 solution to overcome those challenge or issue
It is necessary for London ambulance service to identify issue and solve it. This is because it
will help in motivating affect of issues on its growth. Furthermore, if issies are not solved then it
will led to decrease in service growth and expansion. For this, there are several theory which can
be applied in it. This will be usefil in finding out solution to overcome challenge. So, here in case
of London ambulance service the SAF model is applied which is as follows
Suitability- it state that whether the strategy identified fix according to situation or not. This
means that how it will help in gaining competitive advantage to organization in industry.
Basically, it is related with company strength and weakness and define threat and opportunity.
So, there are several questions asked in this whether strategy fit into company or not. Likewise,
for solving issue London ambulance service can boost work force and meet demand. They can
implement this strategy. The company get hire right employee for right place and then fulfill
needs. Besides that, by collaborating with Mayor of London, firm can find out potential talent to
be hire in time of need and then fulfill demand. So, through it company can gain competitive
advantage by offering high quality services in less time. Hence, from local sources staff can be
hired.
Acceptability- this criteria of implementing strategy is related to how much people accept the
strategy. If strategy is highly acceptable that it must be implemented. There are some questions
analysed in it which are how much will impact on financial performance, capital of firm, etc
thus, here solution that can be applied by company is new method of rendering care. This will
reduce burden on staff and by focusing on main areastimely services can be offered. The people
can be educated and emphasis on night life to reduce use of alcohol and drug. It comes under this
as it entirely depends on people that how much they accept this solution as it will change way of
offering services and function of ambulance service.
This may impact on fund of company and other functions as well. Therefore, people may not like
way in which service are rendered.
Feasibility– as name depicts it state that whether solution can be implemented successfully or
not. Thus, The scale of the proposed changes needs to be achievable in resource terms.
Evaluation will already have started during the identification of options and will continue
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through into the process of planning the details of implementation. However, at the evaluation
stage there are some questions which need to be defined when assessing feasibility such as will
strategy be funded, can competitive advantage be achieved, etc thus, London ambulance service
can implement funding and incentivising home ground staff on long term basis. This will enable
in collaboration with Mayor, and other local agency. Here, campaign can be conducted in school,
city halls etc to create awareness. Moreover, funds can be acquired from Mayor and 32 other
district council. Therefore, the implementation of solution depend on that whether funding will
be useful in solving issue or not. GP surgeries, community health services and less busy hospitals
should allow and support by offering flexible training zones for the larger interest of the city.
Funding for a bigger and better progression route using apprenticeship schemes should be made
by the local government. This will support recruiting for other roles such as technicians, drivers,
cleaner, etc. Before the home-grown staff is enough to meet demands, the local government must
present transparent policies for retaining existing European staff and recruiting new staff.
However, it is essential for London ambulance service to analyse and evaluate all solution
available in order to solve strategic issues. Through that, it will be easy to find out which
solution needs to be applied. So, according strategy can be developed.
Question 4- how company could implement one solution from above given
The London ambulance service must implement one solution from above defined. It will be
beneficial for them to solve challenge. Also, it requires a specific structure or strategy to
implement solution. Therefore, company has decided to implement boost work force and meet
the demand. For that its process is defined as below
Objective- boost work force and meet demand
Approach – It is necessary for London ambulance service to define the
approach that how solution needs to be applied. This gives an insight on
what activities are to be done and way in which solution is executed. the
Approach which can be used here is as follows
Marketing-
HRM
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Operations
Stage 1- it is first stage in which above approach defined play vital role. There is need to
Marketing- in this the role of marketing will be to generate awareness in the market about how
many staff is to be required by London ambulance service. Besides that, marketing will be done
through various sources such as TV, newspaper, social media etc so that candidate get info about
available Job role within company.
HRM- in this human resource will hire and recruit candidate on basis of their skills and
experience. Their role will be to conduct interview and select candidate. Along with it, HRM will
provide them training as well of how to perform task.
Operation- the role of operation will be to ensure that marketing and HRM work in effective
way. There must be proper communication between them and data and info is shared properly.
Alongside, operation needs to ensure that all other departments as well perform their work in
efficient way.
Stage 2- in this stage there are proper action taken to implement solution. Furthermore, it is
mentioned about how much time will it take to execute action. They are defined as follows
Marketing- in order to boost work force marketing will identify target market and connect them
with London ambulance service. They will educate them to boost service performance of
company. It will take time of 3-5 years
HRM- here, will boost performance of staff by motivating them or providing relevant and
effective training and development to staff. They enhance employee productivity which led to
improving performance of firm and maximising it. This will help in gaining competitive
advantage within service industry. So, time required in it will be 3-10 years
Operations- the operation will be responsible for maintaining coordination between all
departments of London ambulance service. They will maintain internal workings of company
and ensure that data and info is shared properly. Here, time required is 3-10 years.
Stage 3- this is last stage where solution is executed and Evaluation is done. So it is as follows
Marketing- the marketing has been properly done and it has been useful in generating awareness
about staff requirements in London ambulance service. Thus, objectives are attained within 10
years.
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HRM- it has been evaluated that HRM have hired staff on basis of company needs. They have
provided them effective training and also boost their performance. This has resulted in attaining
of objectives in specified time period that is 10 years.
Operations –they have effectively able to maintain correlation between all departments of LAS.
It state that goals are attained in deadline of 10 years.
So, it is evaluated that solution of boost work force and meet demand have helped company to
solve strategic issues. Through it, they are able to provide services and fulfill market demand.
Also, company is able to gain competitive advantage within service industry. With help ofnit,
company is able to enhance productivity as well as meet huge demand of market. They have
maintained balance between both. Now, staff is working with high efficiency and are able to
understand their task.
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