Healthcare Service Foundation Report: Actions, Factors, and Issues

This report, titled "Foundation in Healthcare Service," analyzes various aspects of healthcare service delivery. It begins by outlining actions healthcare professionals should take in different patient scenarios, including cases involving visual impairment, post-C-section care, and post-amputation recovery. The report then identifies factors that can negatively affect patient wellbeing, emphasizing the importance of physical and psychological considerations. Furthermore, it delves into the critical issues surrounding confidentiality, discussing the significance of data protection, freedom of information, and ethical practices within healthcare settings. The report concludes by summarizing the key takeaways and reinforcing the need for healthcare providers to offer quality services, while also addressing confidentiality concerns.

Foundation in
Healthcare Service

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 12..........................................................................................................................................1
1.1 Actions that will be taken by professionals in given situations.............................................1
2.1 Factors that affect the wellbeing of patients..........................................................................1
TASK 13..........................................................................................................................................2
Issues surrounding confidentiality...............................................................................................2
CONCLUSION................................................................................................................................2
REFERENCES................................................................................................................................3

INTRODUCTION
Health and social care services are provided by medical institutes to their patients so that
they can get recovered. Present report is based on cases which describe the situations of different
people. In this context, it explains the actions that should be taken by service providers at the
time of providing treatment to patients.
TASK 12
1.1 Actions that will be taken by professionals in given situations
Healthcare professionals should take some actions for their clients or patients. As per the
first case, a lady is living at her home but she is partially sighted (Harris-Kojetin and et. al.,
2013). In this kind of situation, lady has some visual impairment problems due to which she will
not be able to move from one place to another and her dependency level is high on family
members. So, professionals can give her a stick or glasses so that she can do her own work
effectively. Along with this, some reminders and alarms can also be used by a blind person so
that they can take medicine on time and their health will be improved.
In another case, a lady will be moving into the normal ward from a C-section. Caesarean
section is a kind of place where a mother gives birth to baby through a kind of surgery. The
current rate of this has been increased to some extent due to child obesity and increased age of
mother. For this, healthcare professional has to provide care to the mother and child both because
in this case, the risk level is high (Swayne, Duncan and Ginter, 2012). In the ward, observations
are performed by the nurses. For this, blood pressure, heart rate and pain has been checked and if
it is satisfactory, then there is no need for medical review.
The last case explains condition of a male soldier who is recovering from amputation.
This is the condition where an arm or leg of a person has been removed through surgery. In such
kind of situation, health care professionals need to take care of the patient so that he can recover
from such an unbearable pain. Time to time, service provider has to check the condition of
patient so that his condition can get improved.
2.1 Factors that affect the wellbeing of patients
Some factors are there which can affect the wellbeing of people and their health conditions
in a negative manner (Basinga and et.al., 2011). It is the responsibility of service provider to
provide quality treatment to their patients so that they can get recovered from such situations
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which can affect their health. Physical, psychological and social are some different aspects which
can influence the health of people in a negative manner. But in these particular above stated
situations, physical and psychological are two main factors that can influence the well-being of
people who come at health care centre for their treatment. Physical is related to the visible body
parts of a person and psychological is a kind of mental factor that can affect the health of a
person. In first case, lady won’t be able to see as she is suffering with a physical disturbance and
in another case, patient is suffering with both physical as well as psychological problem. Further,
in last case, soldier suffers with a physical issue at the time of surgery. The well being of an
individual or patient largely affected by the care given by the nurse in workplace. The various
safety measures of the care home also largely affects the health of patient of sufferer. The care
home should complied with all the safety rules in order to decrease the chances of risk associated
with the injuries.
TASK 13
Issues surrounding confidentiality
Confidentiality can be related to the privacy of information that will not be shared with
any unauthorised person. Sometimes, due to this issue, client has to face many troubles or issues
which may affect their privacy as well as personal life. The confidentiality level can be
maintained with some specific approaches like data protection, freedom of information and
working code of ethics. Data should be protected and secured at safe place so that no one will be
able to access it which is private between organization and clients (Prahlad and Agrawal, 2012).
Along with this, information can also be protected by using an encryption or decryption
technique so that data will be saved in the form of code. A lady will be moving into the normal
ward from a C-section. Caesarean section is a kind of place where a mother gives birth to baby
through a kind of surgery. The current rate of this has been increased to some extent due to child
obesity and increased age of mother.
Another issue is freedom of information in which everyone will be able to access the data
available to all people. On the basis of this, people can also misuse data and they can use the
same in a wrong manner. Last one is related to code of ethics that all operations should be
conducted on the basis of ethical practices. Through this, they will be able to achieve their goals
in an appropriate manner. The most critical issue that affects they comply of the patient is
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confidentiality of his personal information. They health care professional should always be
responsive towards the his duties and roles in protecting the personal data or information of
patient and not to share these confidential information with other health care member. So in
order to provide quality care to the services user the professional care taker should be responsive
in their roles and secure the personal data like the age, gender, origin, religion, crime records of
the patient with other until and unless this is necessary for saving life of the patient or sufferer.
There are some Ethical code of conducts are given below as above:
Data Protection- It is a procedure of safeguarding some necessary information from the
compromise and also corruption. It is necessary for the firm to secure the data of customers as
well as staff members.
Freedom of Information- It is a federal freedom for the information law which allows
the partial and also full disclosure of the unreleased documents and also controlled which are
controlled through the government. According to this, it is the freedom to every person to secure
its data and information under the public authorities.
Working Code of Ethics- It is necessary for the firm and also individual to work
ethically by considering all the laws and regulations in an effective or proper manner. The code
of ethics is a principle which is formulated for designing the to assess professionals in order to
conducting a business with the integrity and also honesty.
CONCLUSION
From the above report, it can be concluded that health care providers should offer quality
services to their patients so that they can get recovered soon and with higher satisfaction. Along
with this, data protection and code of ethics are some issues related to confidentiality of patient
which HSC firms should take care of.
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REFERENCES
Books and Journals
Harris-Kojetin, L. and et.al., 2013. Long-Term Care Services in the United States: 2013
Overview. Vital & health statistics. Series 3, Analytical and epidemiological studies.
(37). pp.1-107.
Swayne, L. E., Duncan, W. J. and Ginter, P. M., 2012. Strategic management of health care
organizations. John Wiley & Sons.
Basinga, P. and et.al., 2011. Effect on maternal and child health services in Rwanda of payment
to primary health-care providers for performance: an impact evaluation. The Lancet.
377(9775). pp.1421-1428.
Prahlad, A. and Agrawal, V. H., 2012. Continuous data protection over intermittent connections,
such as continuous data backup for laptops or wireless devices. U.S. Patent 8.166,263.s
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