Strategic Management Discussion 2: Kaiser Permanente Internal Analysis

This assignment is a discussion post analyzing the strategic management of healthcare organizations, specifically focusing on internal analysis. The student examines a case study of the King Faisal Specialist Hospital and Research Centre, detailing its strategic management through the PESTEL framework, outlining its strengths and weaknesses. The assignment brief requires an analysis of the Kaiser Permanente case study, focusing on the impact of reducing patient wait times in the emergency department. The student is expected to discuss the potential impact of such reductions within a healthcare context, aligning with the course's introduction to strategic management principles and the evolving landscape of healthcare organizations. The provided solution analyzes the external environment using the PESTEL framework, highlighting factors like economic, technological, political, and cultural influences. The assignment aims to apply strategic management concepts to real-world healthcare scenarios, fostering an understanding of how internal improvements can drive organizational success.

Running head: STRATEGIC MANAGEMENT
STRATEGIC MANAGEMENT
Name of the Student
Name of the University
Author Note

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Introduction
The King Faisal Specialist Hospital and Research Centre is a health facility that
provides tertiary care to the patients. The organization employees around 7000 staff and 46%
of the total number of staffs of the hospital are expats (Walley 2017).
Economic, technological, political or legal, social or cultural, competitive situation
Economic factors – The hospital is known for providing lavish facilities to the
patients in order to encourage their progress levels and improve the small IT based
developments.
Technological factors – The technologies that are used in the hospital are considered
to be an important part of the operations of hospital. The medical equipment always need to
be updated in order to improve the levels of public access (Jasper and Crossan 2012).
Political factors – The development of the facilities provided by the hospital are
supported by the government in a huge manner. The growth that has been seen in the Saudi
population has an impact on the facilities that are offered by the organization (Walley 2017).
Cultural factors – The demands for healthcare in Saudi is considered to be an
important factor that helps in making the decisions based on services that are required to be
provided to the customers. The age limits of people are considered to be important aspects
that can have an impact on the operations of organizations in the country.
Competitive situation – The competitive situation in the country is huge and the
organization needs to upgrade its services to attract the consumers (Walley 2017).
Strengths and weaknesses of the external analysis

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The major strength of the external analysis is the detailed picture it provides and the
weakness is based on the quantitative nature of the analysis.
Techniques and tools used for external analysis
The tools that have been used for external analysis are mainly based on the PESTEL
framework (Walley 2017).

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References
Jasper, M. and Crossan, F., 2012. What is strategic management? Journal of Nursing
Management 20(7): 838–846.
Walley, P., 2017. Case Study Strategic planning at King Faisal Hospital and Research Centre
Saudi Arabia. In Johnson, G., Whittington, R., Scholes, K., Angwin, D., & Regnér, P.
(Ed). Exploring strategy: text and cases. Pearson (Intl): 729-733.