System Analysis of My Health Record: Problems, Capabilities, Benefits

This report provides a system analysis of the 'My Health Record' used by Headspace, a healthcare organization in Australia, focusing on patients aged 12-25. The report examines the problems associated with the system, including lack of vision, technical faults, and data inaccuracy. It then details the capabilities of the system, such as providing services to multiple patients, efficient time utilization, and appointment scheduling. Furthermore, the report highlights the benefits for doctors, patients, and healthcare organizations, including time savings, cost reductions, and improved data management. The conclusion emphasizes the effectiveness of the 'My Health Record' for healthcare in Australia, summarizing the problems, capabilities, and benefits discussed, and justifying the use of the health record system across different sectors of the population.

Running head: SYSTEM ANALYSIS
My Health Record: System Vision Document
Name of the Student
Name of the University
Author’s Note

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SYSTEM ANALYSIS
Table of Contents
1. Introduction......................................................................................................................2
2. Problem............................................................................................................................2
3. Capability.........................................................................................................................3
4. Benefits............................................................................................................................3
5. Conclusion.......................................................................................................................4
References............................................................................................................................5

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SYSTEM ANALYSIS
1. Introduction
Headspace organization in Australia is a healthcare organization where treatment of the
mentally ill patients. They treat the patients generally aged 12 to 25. The ‘My Health record’
system is being used for the tracking of data about the patients and also for maintaining the
health records. (Lee et al, 2016). The report provides details about the ‘My Health Record’ and
the related information to it. The report consists of the problems, capability and the benefits of
the system.
2. Problem
The main problems that are faced by the systems are (Hibbard & Greene, 2013):
Lacking in vision for the implementation of the network: The designing of the system
should be done keeping in mind all the major functionalities of the system and also it is to be
seen that the system performs the entire requirement for the system. The lack in vision would
hamper the system and lower its efficiency.
Technical faults of the system: The system is to be configured appropriately. The
hardware difficulties and the error in the software configurations would reduce the efficiency of
the system and prohibit it from performing all the required functions for the system.
Data Inaccuracy: The system is required to store the data efficiently and also store the
data for the patients appropriately. However if the data are not recorded properly, this would
result in a cause for the healthcare systems. In addition to this, the treatment of the patients
would also not be done accurately and this would result in the inefficiency of the system.

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SYSTEM ANALYSIS
3. Capability
The main capabilities of the system are (Jone & Furkawa, 2014):
Providing services to more than one patient at a time: The system would be able serve
more than one patient at a time as the data for the patients would be already stored in the system
(Hanna et al., 2017). The system would also be able to enter the data and show the data of
various patients at the same time. This would also help in clear the long queues of the patients
more efficiently.
Time utilization: The system would have the required information stored in their
databases and this would allow the doctors to perform the check up of the patients more
efficiently as they would already have the medical history of the patients in front of them (Druss
et al., 2014).
Scheduling of appointments: The system would be allowing the users to log in their
accounts and enter the details about themselves (Mendelson & Wolf, 2016). They would also be
able to update the information about themselves. In addition to this, the patients would be able to
book appointments with their desired doctors and this would save them from waiting the queues
for long hours.
4. Benefits
The system would provide various types of benefits to the organization. The main
benefits of the system are (Sultan, 2014):
Effect on the doctors: The system would be storing the medical history of the patients
and hence, there be no requirement for the patients to perform the tests again and again. This

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SYSTEM ANALYSIS
would save a lot of time for the doctors and results in more time for the doctors to run checkups
for the patients (Almond, Cummings & Turner, 2016). In addition to this, the doctors would not
have to deal with the redundancy in the data of the patients.
Benefits for the patients: The patients are the ones who would be benefitted the most
from the implementation of the system. The system would result in the patients being able to
save large amount money for themselves (Gold et al., 2016). They would also be able to book
appointments online and this would save their time effectively.
Effect on the healthcare organizations: The organizations would not have the headache
to maintain a large set of data and also they are not required to perform repeated tests on the
patients ad hence, a large amount of money for the organizations would also be saved and they
would be benefitted largely form the system.
5. Conclusion
For conclusion it can be said that “My Health Record System” is very effective for the
healthcare system in Australia and also this would help in maintaining the data efficiently. The
report provides details about the ‘My Health Record’ and the related information to it. The report
consists of the problems, capability and the benefits of the system. In addition to this the use of
the health record system and the benefits of the system have been justified appropriately in the
report. The system would also benefit the different sectors of population such as doctors, patients
and the staffs of the organization.

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SYSTEM ANALYSIS
References
Almond, H., Cummings, E., & Turner, P. (2016). Avoiding Failure for Australia’s Digital Health
Record: The Findings from a Rural E-Health Participatory Research Project. Studies in
health technology and informatics, 227, 8-13.
Druss, B. G., Ji, X., Glick, G., & von Esenwein, S. A. (2014). Randomized trial of an electronic
personal health record for patients with serious mental illnesses. American Journal of
Psychiatry, 171(3), 360-368.
Gold, K. J., Andrew, L. B., Goldman, E. B., & Schwenk, T. L. (2016). “I would never want to
have a mental health diagnosis on my record”: A survey of female physicians on mental
health diagnosis, treatment, and reporting. General hospital psychiatry, 43, 51-57.
Hanna, L., Gill, S. D., Newstead, L., Hawkins, M., & Osborne, R. H. (2017). Patient perspectives
on a personally controlled electronic health record used in regional Australia: ‘I can be
like my own doctor’. Health Information Management Journal, 46(1), 42-48.
Hibbard, J. H., & Greene, J. (2013). What the evidence shows about patient activation: better
health outcomes and care experiences; fewer data on costs. Health affairs, 32(2), 207-
214.
Jones, E. B., & Furukawa, M. F. (2014). Adoption and use of electronic health records among
federally qualified health centers grew substantially during 2010–12. Health
Affairs, 33(7), 1254-1261.
Lee, G., Park, J. Y., Shin, S. Y., Hwang, J. S., Ryu, H. J., Lee, J. H., & Bates, D. W. (2016).
Which users should be the focus of mobile personal health records? Analysis of user

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characteristics influencing usage of a tethered mobile personal health
record. Telemedicine and e-Health, 22(5), 419-428.
Mendelson, D., & Wolf, G. (2016). 'My [Electronic] Health Record'–Cui Bono (for Whose
Benefit)?.
Rieckmann, A., Weber, F., Braun, T., & Grueneberg, C. (2016). Facilitators and barriers using an
electronic patient health record system in physiotherapy–a survey among physiotherapists
in Germany. Physiotherapy, 102, e270-e271.
Sultan, N. (2014). Making use of cloud computing for healthcare provision: Opportunities and
challenges. International Journal of Information Management, 34(2), 177-184.