Teamwork in Integrated Healthcare: Skills and Attributes

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Important Skills and
Attribute for Integrated
Health Care Centre
S U B T I T L E

Team Working
• Team working is characterised by teamwork
that means cooperation and coordination
between those who are working on a
common task (Robles, 2012).
• Team Working aims at grouping people with
complementary skills in order to carry out a
work
• It brings positive attitudes within a team
and members who are a part of it.
• It brings Trust, willingness, consensus
building, conflict resolution behaviour, open
communication, etc., (Schmiedel, et.al,
2014)

Attributes and skills of effective team working
Effective team working is grounded on the following attributes
and skills (Humphrey and Aime, 2014):-
• Organising and Planning Skills
• Decision-Making
• Problem-Solving
• Communication Skills
• Influencing and Persuasion Skills
• Feedback and Facilitation Skills
• Conflict Resolution
• Helping and Guiding

Theories & Models for Effective Team
There are many theories and models that have been proposed by
different researchers. A few of them are:-
• Bruce Tuckman Theory
• Belbin’s Theory of Team Roles
• Maslow’s Hierarchy of Needs Theory
• Myer’s Briggs Type Indicator (MBTI)

Significance of Multidisciplinary team with
the Case study
• With the help of multidisciplinary team, Ruskin
Foundation Trust can achieve its goal of reducing
waste and increasing efficiency.
• The team will be having high level of expertise and
specialisation
• Better team development and training
• Effective patient-centric decision-making ()
• The best part is the effective team governance and
data collection along with evaluation.
• Overall, it will lead to improvement in the
organisational sustainability .

References
• Robles, M.M., 2012. Executive perceptions of the top 10
soft skills needed in today’s workplace. Business
Communication Quarterly, 75(4), pp.453-465.
• Humphrey, S.E. and Aime, F., 2014. Team microdynamics:
Toward an organizing approach to teamwork. The Academy
of Management Annals, 8(1), pp.443-503.
• Schmiedel, T., Vom Brocke, J. and Recker, J., 2014.
Development and validation of an instrument to measure
organizational cultures’ support of business process
management. Information & Management, 51(1), pp.43-56.