FND3003: Impact of Effective Teamwork in Healthcare Organizations

This report, prepared for the BSc (Hons) in Health and Social Care program, investigates the impact of effective teamwork within healthcare organizations. The research, conducted using qualitative methods including interviews, aims to evaluate the importance of teamwork, analyze its influence on organizational outcomes, and explore strategies for maintaining effective teamwork. The report includes a literature review covering team effectiveness, teamwork in healthcare, and relevant models like the Hackman model and those proposed by Tuckman and Belbin. It also outlines the methodology, ethical considerations, and expected findings, emphasizing the significance of data collection through primary and secondary sources, with thematic analysis of interview data. The study seeks to provide insights into how teamwork can be optimized to enhance patient care and organizational efficiency within healthcare settings.

BSc (Hons) in Health and Social Care
(with Foundation Year)
April 2020
Cohort 3
Module Code: FND3003
Module Title: Research Methods in Social
Science
Assessment Title: The Impact of effective Teamwork in Healthcare
Organisation
Module Tutor:
Student Number: Your UoB ID
Date of Submission:
Word count: Include exact word count
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Title page
Add title here
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Table of Contents
Abstract.....................................................................................................................................4
1. Introduction.....................................................................................................................5
2. Aim and Objectives........................................................................................................5
3. Research Questions.......................................................................................................5
4. Rationale for the Research.........................................................................................5
5. Literature Review..........................................................................................................6
6. Methodology and Methods.........................................................................................6
7. Ethical Issues...................................................................................................................7
8. Expected findings...........................................................................................................7
9. Temporal Plan................................................................................................................7
10. List of References.......................................................................................................7
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Abstract
Abstract (100 – 120 Words)
1. Reason for writing:- This research is important as it will define that why team
work is important in organisation. Besides that, it will state that are various theories
and models which can be used by health care organisation to form team.
2. Problem: the main problem which health care organisation is facing is ineffective
team development. Due to that goals are not attained in effective way. Moreover,
there is not team work being performed in it. Hence, project will show impact of
effective team work on health care business.
3. Methodology: , The present study is qualitative one in which both primary and
secondary data collection methods will be used. Also, interview will be conducted for
qualitative research.
4. Results: It will show that how team work results in attaining of goals. The research
will give outcomes that how team are formed and what model or theories are used
in it.
5. Implications: The research will provide some theories and models that how team
is formed. The findings can be applied in health care organisation to form team and
attain goals.
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1. Introduction
Introduction (200 – 250 Words)
The impact of effective teamwork in health care organisation in Rnoh.
In health care industry there are varied roles and responsibilities which is to be
performed. Thus, it require relevant skills and knowledge for it. Moreover, there are
diversified people working in health care sector (Basu, Pradhan and Tewari,, 2017). Thus, it
is important to work in team so that goals are easily attained and high quality treatment and
care services is provided to patient. Also, in every organisation it is necessary to work in
team so that task are easily performed. Besides, without team work it becomes difficult to
perform roles. It is highly challenging to do multiple task in one time. Thus, there is great
positive impact of team work in health care organisation. This can be determined that it
increases efficiency as member create strong bond and relation. They work in collaboration
which results in creating positive culture. In addition, team work bring innovation and
creativity as all people share knowledge among each other. They apply it in doing tasks and
completing it in effective way. Also, member learn from each other and it led to enhancing
their morale and confidence.
So, in order to find out impact of effective team work in health care organisation a
study is conducted on Rnoh. This will help in finding out how team work help in attaining
goals.
- Aim and Objectives
Aim –To evaluate impact of effective Teamwork in Healthcare Organisation. A report on
Rnoh.
Objectives- To examine importance of team work
To analyse impact of effective team work in organisation
To explore how effective team work can be maintained
- Research Questions
What is importance of team work?
What is impact of effective team work in organisation?
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How effective team work can be maintained?
2. Rationale for the Research
(400 – 450 Words)
This research is important as it will define that why team work is important in organisation.
Besides that, it will state that are various theories and models which can be used by health
care organisation to form team. It is stated that team work has become integral part of
business. With help of this study it shows that what impact of team work on health care
organisation is. Furthermore, in what areas there is positive impact and how it led to
attaining of goals. Thus, effectiveness and impact of team work is analysed from it.
Therefore, it reflect importance of team work in health care (Blake. and Tabner, 2020).
This study will help in providing that what is impact of team work on health care
organisation. Besides, it will provide models of team development. Thus, with effective team
work it will enable in creating a positive impact on team work in health care. By that
organisation can easily evaluate areas where they think it require improvements in it. So,
accordingly team will be formed and roles are assigned. In this way effectiveness of team
and its impact can be measured. So, with that team can perform and attain goals in health
care organisation.
3. Literature Review
(800 – 900 Words)
Effectiveness of health care teams
Accordingly to Cunningham. and McAuliffe, 2018, team effectiveness is related to
obtaining positive results. The view point of stakeholder and team member is different to
judge its effectiveness. This is because it is viewed differently by patient, management, etc.
In this patient satisfaction is important as it allows in getting effective care services. Thus,
patient satisfaction shows effectiveness of team. It directly impact on their performance.
Moreover, there may occur certain variations to define team work. There are certain
indicators of team work that are organisational, team, patient benefits, etc. thus, on basis of
these team effectiveness is defined. These all are also predictors of team effectiveness.
However, Hackman model of group effectiveness is used in it. The model contains of 5
criteria which are
Real team- it means define of clear team roles and rights that are specified within it.
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Compelling direction- it state whether team is having clear goals.
Enable structure- it shows there is proper defined structure and flow of work
Support- it shows resources and support is equally collaborated.
Expert- this means high quality training and mentoring of team member. Hence, it makes
easy to define team effectiveness.
Team work in health care
As said by O’Reilly, and MacFarlane, 2017 team work is necessary in health care centre.
This is because it helps in effective communication. They both go in hand to hand. Any
failure in communication leads to team work failure. However, there is need to provide
effective care to patient. The teamwork and communication challenges in health care
manifest the problem of coordination neglect in organizational systems. The managing
complex work usually involves breaking it into tasks and delegating components of the work.
The objective of effective team is clear. They work in the direction to achieve common goal.
Other than this, atmosphere of effective is free, as they are tension free. Because they clear
goals and planning accordingly. The members of effective team enjoy working with each
other. They respect each other views and ideas. Effective team members actively participate
in decision making and all the other activities willingly. That help the leaders to make
effective strategies and planning to achieve target.
It can be summarised that in health care sector team effectiveness is defined with
help of certain criteria. This include patient satisfaction, communication, management etc.
besides, it is necessary to work in team in health sector so that goals are attained. However,
there are many models by which team effectiveness is measured. The use of model depends
on different components as there are various criteria used in it. Furthermore, it is evaluated
that in team work communication is highly important. This is because it helps in quick
sharing of data and info with other members and working together. Moreover,
communication also helps in showing how effective team work is. Thus, if it fails then there
is no effective team work.
In addition, there are different models and theories by which team is formed. They are
tuckman, Belbin, etc. (Rosen . and Weaver, 2018) In tuckman there are 5 stages in it that are
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forming, storming, norming, performing and adjourning. With this it becomes easy to form
effective team. Moreover, it provide framework of team development. It enable team to
perform well and attain goals in effective way. It also suggest that groups is not formed fully
as there are certain stages to be followed. Similarly, in belbin there are 9 team roles defined
in it. The overall team is divided on basis of these roles. Hence, it enable in understanding
role of team member in team and finding out their strength and weakness. Thus, it results in
improving effectiveness of member.
4. Methodology and Methods
(500 – 550 Words)
For doing research there is need to elaborate what are methods to be used in it. The
methodology provide framework to researcher for conducting research. In this there are
various types of methods described in it.
Research philosophy- for this research interpretivism philosophy will be used. It will enable
in finding out team work impact in health care centre.
Data analysis- It is a process of interpreting and analysing data to obtain the precise
information. Here, thematic analysis tool will be used which will provide more accurate and
specific outcomes.
Data collection- . The researcher has to gather precise data and information from various
available resources. Data collection is a process in which information is used from other
related sources to search answers of problems and examine the results. It can be divided
into two parts: primary and secondary. Primary refers to selecting of fresh data and info.
Here, first time data is collected (Salas, Zajac,. and Marlow, 2018). However, in
secondary articles, books, etc. are used to gather data and info. In this more knowledge
and info is obtained from it. Thus, for present study, both primary and secondary data
collection methods will be used.
Research methods- there are two common methods used that is quantitative and
qualitative. Quantitative methods are mainly supported by formats or mathematical
calculations. It includes questionnaire, interviews, surveys, focus groups, etc. In
interviews, direct questioning is there from the interviewer to the respondent. In focus
groups, a group of people is targeted whose issues are concerned. Whereas in qualitative
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it is entirely based on theoretical as facts and figures are analysed to obtain precise info.
For present study qualitative research method will be used in it.
-Discuss the data collection method/tools
Qualitative methods- There are several qualitative tools such as interview, observation, etc.
which is used in collection of data. Interview means to do face to face interaction to gather
data in depth. In focus group there is limited participants in it. and in observation data is
collected by observing. Thus in present research interview will be taken of nurse.
Quantitative Method- similarly, in quantitative as well there are various tools. In
questionnaire many questions are asked related to topic. This is done through survey. In
telephone survey questions are asked on telephone.
- Discuss the use of Excel in data analysis and presentation of data
In excel other calculations are done to interpret data. Here, sorting is done to
arrange data in ascending and descending order (Strumpf, and Tousignant, 2017). Also,
the filter function is applied to collect only relevant data that is based on certain criteria.
It is highly useful in finding out results.
5. Ethical Issues
(150 - 200 Words)
There is need to maintain ethics in doing research. This is done to ensure data
confidentiality, privacy, etc. is maintained. Thus, scholar will follow several ethics in it. So,
first of all, the consent of people has been taken who are involved in research. Also, each
individual dignity was maintained and they were respected and treated in an equal manner.
Alongside it, data collected and results obtained have been protected and secured in
database. They are not shared with any other business or person. Moreover, while gathering
data, people were allowed to skip questions if they do not want to answer so that their
views and opinions can be openly taken. The data will be stored in server and its
confidentiality will be maintained by not sharing it with any other party.
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6. Expected findings
(100 -150 Words)
From this study it is predicted that impact on team work will be identified from it. Here, it
will show that how team work results in attaining of goals. The research will give outcomes
that how team are formed and what model or theories are used in it. Besides, it will show
that how team member interact with each other and in what way they perform tasks. The
impact will reflect on efficiency, culture, communication, etc.
Also, research will show how varied roles are performed by staff in health care
sector and in what way they attain goals by eliminating challenges. Hence, how challenge is
overcome with help of team work will be given in it.
7. Temporal Plan
-Develop a timeline for all the activities
Activities Start day End day
Determination of Scope and choosing a topic 1/2/21 15/2/21
Aims and Objective 17/2/21 1/3/21
Research Question 4/4/21 7/4/21
Research Rationale 8/4/21 15/4/21
Literature Review 16/4/21 20/4/21
Research Methodology 21/4/21 30/4/21
Data Collection Methods 2/5/21 9/5/21
Ethical Issues 10/521 12/5/21
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8. List of References
-Produce a list of reference
Basu, E., Pradhan, R.K. and Tewari, H.R., 2017. Impact of organizational
citizenship behavior on job performance in Indian healthcare
industries. International Journal of Productivity and Performance
Management.
Blake, H.. and Tabner, A., 2020. Mitigating the psychological impact of
COVID-19 on healthcare workers: a digital learning
package. International journal of environmental research and public
health, 17(9), p.2997.
Cunningham, U. and McAuliffe, E., 2018. Team interventions in acute hospital
contexts: a systematic search of the literature using realist
synthesis. BMC health services research, 18(1), pp.1-15.
O’Reilly, P.. and MacFarlane, A., 2017. Assessing the facilitators and barriers
of interdisciplinary team working in primary care using normalisation
process theory: an integrative review. PloS one, 12(5), p.e0177026.
Rosen, M.A.. and Weaver, S.J., 2018. Teamwork in healthcare: Key
discoveries enabling safer, high-quality care. American
Psychologist, 73(4), p.433.
Salas, E., Zajac, S. and Marlow, S.L., 2018. Transforming health care one
team at a time: ten observations and the trail ahead. Group &
Organization Management, 43(3), pp.357-381.
Strumpf, E. and Tousignant, P., 2017. The impact of team-based primary care
on health care services utilization and costs: Quebec’s family
medicine groups. Journal of health economics, 55, pp.76-94.
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