University of Tasmania: CNA632 Healthcare Training Essay

This essay delves into the crucial aspects of training and development within the healthcare sector, with a specific focus on nursing education and the evolving needs of 21st-century learners. It explores the importance of adapting training programs to meet the demands of contemporary learners and the industry's requirements. The essay examines the characteristics of a 21st-century learner and how healthcare education has (or has not) adopted learning strategies to address these principles. Furthermore, it analyzes the impact of incorporating feedback programs within healthcare training and discusses the application of experiential learning and simulation-based teaching methods. The paper also reviews a training program for nurses, evaluating its effectiveness and suggesting improvements, while emphasizing the significance of continuous assessment and adaptation in healthcare education to ensure high-quality patient care.

TRAINING AND DEVELOPMENT
IN HEALTHCARE
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2020
STUDENT DETAILS
[Company name] | [Company address]

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Training and Development in Healthcare
The training and learning practices within the healthcare sector is focused on providing
education to the professionals within the healthcare so that their effectiveness can be
improved. Nursing education is a part of healthcare education that is focused on improving
the effectiveness of the nurses working within the healthcare sector. As the nurses within the
healthcare sector are required to cater the changing needs and requirements of the healthcare
sector. Therefore, the nursing workforce is required to be provided with effective training and
development programs so that they can improve their skills and efficiency while working
within the sector. Developing and implementing an effective training program within the
healthcare for the nurses, requires that the program meet the needs and requirements of the
21st century contemporary learner and the requirements of the industry. The essay is focused
on highlighting the key features of 21st century learner and requirements of an effective
training program to cater the needs of such learner focusing upon the emerging needs of
training program for nurses within the healthcare sector. The essay will be focusing on
analysing the impact of implementing a feedback program within the training program in the
healthcare sector.
The education within healthcare is required to be effective as they deal with the health of the
individual. Therefore, it is required that the medical professionals, particularly nurses, are
provided with effective and efficient training programs that help them to develop their skills
and provide satisfactory services to their patients. The diseases that the population today is
dealing with are much complex than before and to identify and understand the implications of
the changing requirements of health care system it is required that the professionals as well as
the nursing practitioners are provided with evidence based or professional training modules
(Bogetz, et al., 2015). The professional learning within the nursing practice requires
continuous adaption of innovative technologies and evolving role of professionals in medical

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practice, and are required to develop an interprofessional mindset that is focused on adapting
the key roles that is required by an professional within the sector (Farrel, et al., 2015).
The teaching practices within the nursing practices are required to be shifted from the
traditional approach that was focused on the assumption that the medical professionals will
learn from experience, and the teaching is required to be curriculum focused, to the
contemporary approach that represents the essential features of a 21st century learners
(McGaghie, 2015). As a 21st century learner’s requirements have been explained by Yong
Zhao, in its review that adopting the 21st century learning techniques is required to cater the
world’s changing requirements and to improve the skills of the traditional learner. 21st
century learner is required to provide the education apart from those common curriculum
standards, and are required to be focused on improvement of creativity, and unique talents
along with developing the traditional skillset and knowledge, also there is a requirement of
evaluation techniques so that the individuals learning can be monitored and improved (Zhao,
2015). The contemporary teaching practices is based on certain principles such as the
education is able to develop their ability to effectively communicate with others, be
collaborative within the work environment, also be able to save and retrieve information from
various sources so that a creative solution for an issue can be developed (TeachThought Staff,
2019).
The nursing education in 21st century requires that the learners should also be resilient while
working within the healthcare. As a review conducted by A. T. Reyes, M. A. Andrusyszyn,
C. Iwasiw, C. Forchuk, and Y. B. Mould, represents that resilience within nursing education
is important, while in some cases it is treated as either a trait or a process. They explain that a
modern learner learns such skills while training, and such skills are required to improve the
effectiveness of the nursing learner (Reyes, et al., 2015). To improve the skills and promote
the professional development among the 21st century learner it is required that the educators

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must focus on providing the learners with simulation experiences, or demonstrating the actual
process implementation issues and the process to overcome such hindrances. As the modern
education is focused on providing the learners with an explanation of the situations they will
be dealing in through effective tools and training programs (Bernhardt, 2015).
A 21st century learner is required to have certain skill set required to gain effectiveness in the
modern society, such skills include being socially and culturally aware, focused towards
critical analysis of issues, effective collaboration, creative and have a self-directed goals and
objectives (Laar, et al., 2017). The learners within the nursing education are required to
effectively focus on implementing strategies that helps them in developing a creative and
modern approach towards the issues within the healthcare sector. The nursing students are
required to be focused on providing a self-learning and interactive learning methods and a
shift from the traditional practices that was focused on teacher-directed and theoretical
framework (Gandhi, et al., 2015).
The nursing education within the healthcare sector is focused on using tools and techniques to
improve the effectiveness of the professionals and nurses within the healthcare. The study
conducted by Rongmei Wang, Nianke Shi, Jinbing Bai, Yaguang Zheng and Yue Zhao,
represents that implementing simulation-based teaching within the health care sector reflects
an improved performance as well as effectiveness of the professionals. As the study was
focused on effectively analysing the effectiveness of the simulation and such tools in the
nursing education (Wang, et al., 2015). The teaching within the 21st century is also focused
on the use of technologies to provide the learners with the experience and the effective
learning module as the educators uses LCD projectors and IT Infrastructure to create a virtual
environment through which the students can experience the real life examples and can
develop their skills and competencies accordingly (Garba, et al., 2017).

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The education within the nursing practices are changing to keep pace with the changing
requirements of education within the industry. As from following the traditional teaching
methods the curriculum is changing and is focused on Problem-based learning methods, use
of 3D models, and the use of imaging within the teaching programs (Ghosh, 2016). To ensure
the effectiveness of the teaching programs an effective feedback program is required to be
developed, so that any deficit within the training programs can be identified and a high
quality of health care services can be provided to the patients (Fawaza, et al., 2018). As using
the 3D models and imaging within the healthcare teaching programs helps the students in
gaining experiences through a virtually created environment focused on highlighting the key
issues faced within the sector and the learner is expected to provide a creative and innovative
solution for the issue.
The educational programs are also focused on the utilisation of traditional practices along
with the modern teaching practices. As the modern education is focused on developing the
skills and competencies required by a 21st century learner and the use of technologies and
innovation so that the learner can be provided with the experience of real-life situations and
issues, but while implementing the modern tools and techniques in teaching the nursing
students. The educator is required to focus on the traditional method or the theoretical
learning as it will teach the student with the basics of the learning and then they will be able
to focus towards innovative teachings methods (Mishra & Mehta, 2017).
A training program was conducted for the nurses that has recently joined the healthcare
sector, to provide them basic information about the diabetes, a disease with which the number
of patients is reported, and to evaluate their effectiveness while conducting the training
program. As the disease is related to the eating disorders of the individual, and is a disease in
which the patients blood glucose level is abnormal. The training program was structured as a
pre-test, presentation and demonstration using tools and technologies, and a final evaluation

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to check the effectiveness of the training program. As the pre-test was conducted to evaluate
the existing knowledge that the nurses possess before the training program so that the key
areas can be identified within the training program where maximum effort is required by the
educator. The presentation is focused on providing the nurses with the basic information
related to the disease and training objectives, and after that an hypothetical situation has been
presented in front of the nurses, and they were expected to effectively analyse the situation
and provide a basic solution for the situation, so that their effectiveness can be improved. the
training program contained an effective evaluation of training program by analysing the
feedbacks received from the nurses regarding the training program.
Adapting experiential learning approach is important to improve the effectiveness of the
teaching program. As the modern teaching approach or the practices are required to be
focused on the adapting an approach that is focused on developing the modules as per the
requirements, as the traditional framework which indicates a same pattern adoption in each
scenario is not effective in digitally changing industry and the requirements of the sector. The
21st century learner is required to focus upon critical thinking, effective communication, and
creativity while addressing any problem presented (Kivunja, 2014). The situations within the
healthcare sector provides both opportunities as well as challenges for the nurses as well as
the medical professionals, therefore to deal with such situations the program developed
should be as per the situational requirements and the skills and competencies required by an
21st century learner (Evans, et al., 2016). The effective learning practices within the
healthcare requires that the nurses are able to solve the issues in a unique and effective way
rather than just following the traditional concepts and methods (Masethe, et al., 2017).
Kolb’s experiential theory of learning is an effective way of developing training modules to
improve the effectiveness of the training module developed for contemporary learner. As the
contemporary learner within the healthcare is required to focus on the skills required to cater

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the needs and requirements of the changing health care sector. The assessment of the training
programs is necessary to identify the effectiveness of the training program for the 21st century
learner. As a training program that has been focused on the effective analysis of situation is
more effective in improving the skills of the learner (Girvan, et al., 2016). The four phases
defined by Kolb in the theory starts from analysing the situation, as in healthcare training the
educator analyses the basic knowledge that the learner poses through a pre evaluation and
after that develops and provide the learner with the simulated tools through which the learner
is able to develop his skills and improve his effectiveness. The assessment of training
program is important to evaluate the effectiveness of the training program, as through
effective assessment of the training program the educator is able to evaluate the effectiveness
of the training program and is able to make the required changes within the training program
to improve the training program.
The assessment of the training program can ne done through implementing an effective
feedback program as a part of training module. As the feedback helps in identifying whether
the actions are going in right directions or not. The feedback is the reflection of the
effectiveness of the training program conducted (McGaghie, et al., 2015). The constructive
feedback is based on observations and is related to a specific issue, therefore such feedbacks
are important for the contemporary learners, as providing such feedbacks will effectively help
the contemporary learners in developing their skills. As such feedbacks provide the learner
with the positive as well as negative analysis for the learner (Federation University Australia,
2020). The feedback program implemented can be improved by focusing on specific
feedbacks received from the learner and providing him a proper response as per the feedback
so that any gap within the communication during the training process can be highlighted and
can benefit both the leaner as well as trainer in further training program. Also, to improve the
feedback, it is required that the feedback received from the nurses is evaluated continuously

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so that the effectiveness of the feedback program can be analysed and the necessary changes
can be implemented within the feedback program.
The discussion upon the effectiveness of the training program within the nursing education
indicates that the situations within the healthcare sector is complex and with the changing
requirements of the sector, it is required that the educator focus on adapting effecting
teaching practices so that the effectiveness of the nurses within the sector can be improved.
The literature review highlights the fact that there is need for change in the teaching practices
within the healthcare from traditional methods to contemporary methods, that involves use of
practical and resource-based programs to train and teach the nurses and to improve their
efficiency. To cater the need of the changing health care sector the nurses are required to be
effectively skilled with the competencies and requirements of the 21st century learner, and are
required to be more collaborative, creative and focused towards critical thinking. Such
requirements can effectively be fulfilled by implication of experiential learning within the
organisation, which is focused on developing solutions according to the situations
requirements and after evaluating the situation effectively.

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