Assignment: Promoting Wellbeing in Healthcare Support Work

This assignment delves into the multifaceted role of a support worker in healthcare, emphasizing the importance of cultural and spiritual sensitivity. It explores how to demonstrate acceptance of diverse preferences, promote self-actualization, and support various aspects of a client's wellbeing, including financial, spiritual, social, and physical needs. The assignment also addresses the significance of avoiding the imposition of personal values, explains the application of Maslow's hierarchy of needs, and examines how to understand and support a client's identity and sexuality. Furthermore, it covers promoting social and cultural participation, implementing a strengths-based approach, and understanding different service standards like aged care and disability services. The assignment provides examples of how to identify opportunities to utilize strengths, facilitate access to services, maintain independence through active engagement, and modify environments to support individual needs. Finally, it outlines strategies for promoting healthy lifestyles and maintaining safe and healthy environments for clients.

Please type in your answers in the spaces provided
1. Discuss how you as a support worker can demonstrate acceptance of cultural and
spiritual preferences.
(minimum150 words)
A support individual will have to identify and acknowledge the cultural and spiritual preferences of the client.
The support individual should be respectful of the cultural and spiritual preferences of the client. The faith and
courage is restored when the client turns to their religious or spiritual background, the worker can support the
client by providing the needed environment for the client’s spiritual preferences. The cultural preferences may
or may not be religious in nature they could relate to food choices, medicines. The worker should be aware of
these preferences of the client. Some religions have specific times for the prayers to be chanted and that may
collide with the medical treatment of the client. It is crucial for the health workers to recognise and
acknowledge the clients spiritual and cultural needs and let the client discuss their religious and spiritual
beliefs which would help the health care worker.
Assessors comment:
2. What you understand by the term ‘self actualisation’ and how can a worker who
supports a person move towards this?
(minimum 50 words)
Self-actualization means the full realization of one’s capabilities and development of those abilities and the
gratitude for life. The worker can use activities according to the client’s preference and use them to help the
client to self-actualise. The worker can gain the trust of the client and encourage him to live the life to the
fullest.
Assessors comment:
3. Provide examples of how you can support a person’s:
(minimum 50 words per example)
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Financial wellbeing: The support worker of a client can be true with the bills and the amount of the bills to the
client. The client should not be medicated twice or more in order to increase the amount of the bill. The
support staff should not be greedy and help the client.
Spiritual wellbeing: Spiritual wellbeing of a client can be supported by the acknowledgement and acceptance
of the client’s spiritual preferences. The support worker can have a conversation about the spiritual
preferences of the client which will help the worker to provide the client spiritual support.
Social wellbeing: The social wellbeing of a client can be supported by accommodating the information of the
social values of the client. The social values of some clients are very crucial for some slients which are very
possessive about their social values. The worker should know and try to support those social values to gain
the clients trust.
Physical wellbeing: Taking care of one’s physical self is very important, maintain a healthy diet, a good night
sleep increases the wellbeing of the clients physical attributes. The client should not be at assaulted or
abused by the workers and accept the clients physical space.
Assessors comment:
4. Why should care workers avoid imposing their own values or attitudes on the person
they are supporting?
(minimum 50 words)
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Care workers should avoid imposing their own values and attitudes on the person they are supporting as it is
against the professional values of the industry. Accepting the client’s values and attitudes should be the
approach of the care workers. The client feels more sense of belonging when their values and attitude is
accepted by the workers.
Assessors comment:
5. Explain how Maslow’s theory relates to client/person support.
(minimum 50 words)
The Maslow’s theory explains the hierarchy of needs. The Physiological needs of the client can be achieved
by maintaining a proper and healthy environment and all the other physiological needs should be done on
time. The safety of the client is in the hands of the worker. The esteem needs are to be fulfilled as the client
needs self confidence in them.
Assessors comment:
6. How can you :
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Gain an understanding on the identity and sexuality of a client?
The identification of the client’s sexuality can be recognised and the identity and the sexuality of client can be
a crucial role in understanding the client.
Avoid imposing you own values and attitudes in regard to sexuality, ageing and disability on others?
The acceptance of the values and attitudes of the client with regard to their sexuality, ageing or any other
disability can be used to avoid imposing our own values on them.
Support the person to express their sexuality.
The support staff can ask questions, review the policy around intimacy and sexuality and provide care without
any judgement.
Assist the person to meet any unmet needs relating to their identity and sexuality.
By communicating the person and identifying the unmet needs and trying to offer privacy when needed and
communicate with the clients family.
Assessors comment:
7. Explain how you would promote opportunities for participation of your client to reflect
their social and cultural needs
(minimum 50 words)
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By conducting various social and cultural events in the organisation, there would be an increase in the
participation of the client towards their social and cultural needs. The clients cultural and social preferences
are to be accepted by the support worker. The worker should provide the client and open and safe
environment where the client is not being judged.
Assessors comment:
8. What do you understand by the term ‘Strengths-based ‘approach and provide one
example on how you would help your client/person to identify and acknowledge their own
strengths?
(minimum 50 words)
The strength based approach is the process of identifying and accommodating the client’s strengths and make
the client realise the true strengths which the client possesses. Appreciating their strengths and getting the
clients to revisit those strengths is an approach to build confidence in the client.
Assessors comment:
9. In your own words provide an overview of the following service standards.
(minimum 50 words per standard)
Aged Care: Aged care refers to taking care of the older people who require some extra assistance in their
medical and everyday tasks. Aged care can have the potential responsibilities of a taking care of a child or an
elder person. Some businesses offer some benefits in aged care to some employees.
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Disability Services: The services provided to a person with intellectual disability, mental illness or any other
development disabilities or brain injury are called as disability services. The service includes taking care of
their medical and day to day responsibilities and empowering them with equal rights and dignity. They require
special help and care all throughout the day.
Home Care: Home care refers to the support provided for young children or the elderly citizens in the homes
of the person being cared for. Some special help is needed to certain people to keep their day to day life on
the go, home care provides that to the individuals with an all day long duty.
Assessors comment:
10.Provide two (2) examples of how can identify opportunities to help people utilise their
strengths and seek support when required.
(minimum 100 words per standard)
Example 1: Strengths – mapping is the process of communicating the strengths of the client with the client.
Talking about the patient’s strengths with them gives them the opportunity to recognise their strengths. The
strengths of a patient can either be soft or hard. The soft strengths include personal qualities, knowledge and
skills. The hard strengths of a patient include the health, housing and etc. It is important for the worker to have
proper understandings of the client’s strengths. The appreciation and discussions of the strengths provide the
clients with great confidence boosts.
Example 2: Balanced approach is the process of assessing the individual’s situation as a whole. The
understanding of the client’s strengths and making the client aware of those strengths is a way to boost their
confidence. Proper listening, letting the client to speak out and open up about their problems. This results in
building trust amongst the two. Being friendly to the client and have holistic approach in enhancing their
strengths. The acknowledgement of the client’s strengths leads to the development of their mental and even
physical state as it boosts confidence.
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Assessors comment:
11. The person you are supporting requires information and assistance to facilitate access
to services and resources. Select 2 services and provide the following information:
 What level of support will be provided?
 What will be done for the person?
 When will the service happen?
 Where will the service happen
(minimum 100 words per example)
Service 1:
Homecare is one of the services which offers the care of a person that needs special care to stay in their
home. It is basically for aged people who are getting old and cannot perform day to day activities and needs
help to do those.
 This service includes delivery of meals or foods services, personal care such as bathing, taking
medication etc.
 Allied therapy sessions such as podiatry, physiotherapy and occupational therapy.
 This service can be provided for an ample amount of time it be for the whole day or some specific
hours according to the needs of the clients.
 This service will be mainly performed in the client’s house.
Service 2:
Short term care is the stay of the elderly at the senior living community for a short term. It is for individuals
who might be recovering or facing some unfortunate health circumstances.
 The support provided to the client in this service is to the fullest, whatever support is required
whether it be physiological, esteem related or mental support.
 The person will be assisted with all the basic tasks if the person requires some special care it is also
provided to the client.
 The service will be availed when the person is suffering or is recovering from an unfortunate health
circumstances.
 The service will be offered in a senior living community where there would be more of such clients.
Assessors comment:
12. In your own words explain how ‘active engagement’ can help maintain a person’s
independence.
(minimum 30 words)
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Example 1
The active engagement of the persons and the support worker helps to build a safe space oir environment of
between the two. The person’s engagement in social activities increases there will to live.
Example 2
The social active engagement of the client promotes the person’s personality and makes the confidence
boost. The active engagement of the client and the support worker creates trust amongst them.
Assessors comment:
13. Provide three (3) examples on how an environment/activity can be modified to
facilitate a person’s independence.
A knowledge sharing system, provides the person to expand knowledge and develop in through time creating
independence in them.
A healthy communicative environment provides the person to be free and express the opinions in front of the
colleagues.
The social gathering or going out to perform the preferred activity of the client can facilitate the persons
independence.
Assessors comment:
14. How would you promote the following to encourage living habits that contribute to a
healthy lifestyle?
Cultural need
The cultural needs of an individual are an important as a person is so much affected by the culture, the living
habits can be effected by performing some cultural activities to a healthy lifestyle.
Emotional need
The emotional needs of a person are the most important, if a person is emotional stable, the person would
automatically lead a healthy lifestyle.
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Physical need
The physical needs are the ones which stabilizes the emotions in a person as if a person is not physically fit
they cannot lead a healthy lifestyle.
Assessors comment:
15. Describe how you can support and assist the person to maintain a safe and healthy
environment?
(minimum 50 words)
The environment can be safe and healthy by performing certain steps such as eliminating potential hazards,
and helping the person to live healthy and safe. The support can help with the cleaning of the house, bathing
and many more which are directly related to the health of the client.
Assessors comment:
16. Describe three (3) ways you can ensure you maintain a comfortable environment for a
person receiving support.
Appreciation: By appreciating the person we can ensure a comfortable environment who is receiving the
support.
Accepting: The acceptance of the person’s values and thoughts familiarizes the persons and makes them
more comfortable.
Trust: Building trust is probably the best way to make a person comfortable and safe.
Assessors comment:
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17. Give three (3) examples of changes in life circumstances that may require reporting and
support.
Example 1:
Moving from a home location to a different location is a major change in life which may reuire reporting and
support.
Example 2:
Having a child is a big change and requires reporting and additional support.
Example 3:
Pregnancy is a major change in life which requires contact reporting and support.
Assessors comment:
18. You notice that the person that you support has lost a great deal of weight in the
last month and complains of increasing stomach pains. What would you do and
why?
(minimum 50 words)
This situation can be signs of different diseases such as celiac disease and cirrhosis. This means that the
person needs a check-up as soon as possible. So that the disease can be determined.
Assessors comment:
19. Explain the following in your own words:
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A person’s ‘dignity of risk’.
A person’s dignity of risk refers to the ability or right of a person to take reasonable risks. The clocking of this
right can restrict the person’s growth and self-esteem and ultimately effect the life of the person.
Workers ‘duty of care’ regarding a person’s physical health.
The duty of care refers to the obligation to evade acts that could potentially injure or harm them. This means
that the clients risks should be anticipated earlier and be prepared for such.
Assessors comment:
20. What are the consequences of a worker providing support that is outside their work role?
The consequences of a worker providing support that is outside their work role can be various, they can be
taken positively and can help in building the trust amongst the client and the worker.
Assessors comment:
21. If the situation arises that a person you are supporting develops physical health issues
that are beyond the scope of your job role what will you do and why?
(minimum 50 words)
If the person I am looking after develops severe health issues physically which are out of our work role I would
call a professional medical team for assistance and provide whatever help I could to the person and try to
comfort the person. I would inform the certain authorities about the situation and act upon it.
Assessors comment:
22. How can you as a support worker promote self-esteem and confidence in the person
that you are supporting?
(minimum 100 words)
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As a support worker i would try to recognize the feelings of the person i am providing the support to.
Identifying the person’s feelings and substitute them with positive feeling by cracking jokes and make them
laugh. I would listen to what the person is trying to convey, being good listener is an important job as many in
this world have no one to speak to. I will be supportive regardless of the person’s attitude or values or any
other factors. Trying to include them in activities which would make the person feel important and safe.
Creating a vibe of a family with the person.
Assessors comment:
23. Why are routines important in promoting a person’s sense of security?
(minimum 30
words)
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