Employee Motivation and the Herzberg's Two-Factor Theory

This assignment delves into the critical aspects of workplace motivation, examining the factors that influence employee behavior and satisfaction. It analyzes the motivation of employees by using interviews from six different teams: sales, cabin crew, production, customer service, and administrative staff. The assignment also focuses on the Herzberg's Two-Factor Theory. The assignment identifies key motivational issues, such as the need for recognition, growth, and improved working conditions. The assignment outlines practical solutions based on Herzberg's theory, including recognizing employee achievements and fostering a positive work environment. The assignment also emphasizes the importance of addressing both hygiene and motivator factors to enhance overall motivation and productivity. The assignment includes relevant references to support the analysis and recommendations.

Managing people and
organization

Motivation
• Motivation:
a.) Willingness of the
employees.
b.) give their best.
c.) focus on goals and
objectives.
d.) Internal feeling
e.) To achieve success

Motivation
• Interview of 6 employees:
a.) sales person
b.) cabin crew
c.) production team
d.) customer service
support team
e.) administrative
personnel
• Important to resolve the issue
• To boost the dedication

Motivation
• Issues faced by the employees:
a.) Sales person: recognition
b.) cabin crew: growth issue
c.) production team: security issue
d.) customer support team:
work conditions
e.) administrative personnel: responsibility.
• Resolve issue: Herzberg's Two Factor Theory.

Herzberg's Two Factor Theory.
• Important motivational theories.
• Satisfy the employees.
• Improve the working pattern
• Create interest
• Satisfy the basic
needs.
• Manage the
routine work
• Create positivity in the
Workplace.

Herzberg's Two Factor Theory.
• Motivation level can be enhanced
• Two factors
a.) Hygiene factors
b.)Motivator factor
• Satisfy needs
• Resolve the issue of
employees.

Herzberg's Two Factor Theory.
• Issue related to recognition and achievement.
a.) Praise employees
b.) recognize employees.
c.) rewards
• Responsibility issue
a.) responsible for own
work
• Hygiene factors
a.) positive working
environment

References
• Herzberg, F. (2017). Motivation to work. Routledge.
• Wlodkowski, R. J., & Ginsberg, M. B.
(2017). Enhancing adult motivation to learn: A
comprehensive guide for teaching all adults. John
Wiley & Sons.
• Peters, R. S. (2015). The concept of motivation.
Routledge.
• Lepper, M. R., & Greene, D. (Eds.). (2015). The hidden
costs of reward: New perspectives on the
psychology of human motivation. Psychology Press.