Analyzing HR Operating Model for Talent and Development in Business

This report provides an analysis of the HR operating model, focusing on its components, advantages, and disadvantages within the context of Hettie, a UK-based SME specializing in bag designs. It explores resources and innovative approaches for attracting highly skilled talent, including leveraging social media, technology, and networking events. The report also outlines development considerations to enhance employee skills and align them with business strategies, emphasizing the importance of onboarding processes that cover company policies, role clarity, training, and organizational culture. The goal is to optimize HR functions to improve performance, workforce planning, and employee retention, while acknowledging potential challenges such as increased costs and unpredictable factors. Desklib provides access to similar solved assignments and study resources for students.

Managing Human
Resources

Table of Contents
INTRODUCTION ..........................................................................................................................2
MAIN BODY...................................................................................................................................2
Analysis of HR operating model with its advantages and disadvantages...................................2
Resources which can be helpful to the business in attracting highly skilled talent with the help
of using innovative approaches...................................................................................................4
Outlining the development considerations which will be helpful in enhancing employees skills
and ability to execute the business strategy ...............................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
1

INTRODUCTION
Managing human resource can be defined as a process in which the employees in a
business are managed and structured in a proper way. It will cover the process of staffing,
retention of employees or to make the performance management of the employees(Pichler,
2020). Every organisation has some or the other policies which are helpful for them in the proper
management of employees. The reason for having proper policies and frameworks in the
organisation are helpful in achieving the objectives of a business. It has been seen that the focus
of the HR manager in every company is to try to make reduction in the employees turnover and
to make the retention of employees which will be able to make their objectives achieved. The
main objective of keeping right employees and retaining them is to be able to fulfil the objectives
of management which can provide more emphasis on planning and controlling the activities.
Hettie is a UK based small and medium business which provides beautiful designs in bags which
works in a values and ethical responsibility and providing its products in Europe, USA and
worldwide . This report will cover HR operating model, resources which can help in attracting
highly skilled talent and quoting relevant theories.
MAIN BODY
Analysis of HR operating model with its advantages and disadvantages
The HR operating model is a theoretical representation in which it provides the
information as to how the Hr function is organized and it which way it is operating its
components so as to deliver the results to the different stakeholders which are part of the
business. It is a model which is helpful in developing the understanding that in which the human
resource department of a company have developed its policies and in which way it has been
structured so as to deliver the output to the the business objectives(Kargiglioğlu and Bayram,
2020). It will be helpful to Hettie as there are employees who are working in different
departments in which they have to conduct the research in order to provide the products to
consumers. It helps in providing the outlining of the roles which the Hr department of a business
has to do as the Hettie is working in different areas which covers providing the bags, home
products or the accessories so the work of HR department gets expanded. The main goal of HR
operating model is to provide certain kind of help to the HR department to work with full
efficiency and productivity.
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There are different components which can help a Hr department to function properly and those
are explained below-
 Technology- If the business would be able to make the implementation of technology in
the Hr department then with this the managers would be in a position to collect and
gather the information which would be helpful to them to communicate with the other
employees efficiently(Maciaszczyk and Kocot, 2021). Hettie provides classic collections
which are inspired with everyday life and for the effective management of employees
technology can help greatly and also at a faster rate. When the work will be done in a
form of automation then the process of business can reduce the work of HR.
 Processes- The process in Hr will mean the strategies which will be used by the manager
of a Hr department to implement the work so that it can help in achieving the objectives
of a company. The process which the manager has to use is considered to be the most
important because with it the other departments function in a more productive and
healthy manner. Hettie if uses the Hr process with great effectiveness then with it the
productivity in the employees can be increased and also the employee retention will also
be at a higher rate.
 Metrics- Metrics are the important methods which are helpful in leading to positive
actions which helps the Hr department to solve their problems in a more simple yet in
highly valuable manner. There are many and varied type of metrics which are available
for the Hr department which can be used by them to make the business in a better
position. Hettie Hr department can use it which covers the absence rate that is helpful in
making the analysis of the number of employees which are absent.
 Structure- It is very important that the Hr department is divided into different structures
which helps in making the work in a more simplistic manner and to accomplish the
objectives(SINGH and et. al., 2021). As Hettie is a very successful business which
provides its products not just in one country but also in different countries so that
requirement of employees in that is higher. When the HR department is divided into
different areas of functionality then with this it becomes very essential that the
department of a business is divided into different areas.
 Roles- There are different roles which are played by the Hr department employees and
the manager which covers to make the recruitment of candidates according to the talent
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and skills which they are having and also according to the job role which will be given to
them. The payment which has to be made to every employee is also looked out by the Hr
department in which it will also cover the appraisals and other benefits for which the
employees will be liable.
The main benefit for which the Hr operating model is important will include those points
in which the Hr department of a business can make the improvement in its performance. The
planning of the workforce can be made in an effective way which will be helpful in making the
achievement of objectives at a faster and in a more productive manner(Potnis, 2020). The
components which are present in the Hr operating model provides all the key important areas
which will be helpful to make the Hr department accomplishing all its objectives and also would
be beneficial for the business like Hettie which works in different areas and provides products
worldwide. But the disadvantage for making the operation of this model is that working under
such operation can be little expensive which can increase the cost for the business operations.
Also, at time there are many different factors which cannot be predicted properly and this creates
difficulty during the time of making proper planning. There are lot of documentation and
searching of information is required which at time is also not possible to made. Hettie which
provides classic and amazing collection of products requires those employees who are talented in
the creativity work so that the objectives of a company can be accomplished.
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Resources which can be helpful to the business in attracting highly skilled talent with the help of
using innovative approaches
For attracting and making the fully utilisation of resources in a more effective manner then it is
very important that the right and talented employees are employed in a business. It is important
for the business to attract the employees which are top and most talented in the market because
of the rising competition(Parent and Ruetsch, 2020). There are different innovative and unique
methods which can be used by the company in order to attract the right and talented employees
and those are explained below-
 Using social media- Social media has now become the most usable and most important
platforms on the Internet which are having more then millions of people. People are more
into such websites which makes it very simpler for the company Hr manager to find out
the talented employee on the basis of making the advertisement on the social media
where the presence of people is high. Hettie can use such type of method which is kind of
innovative and will also be able to attract higher number of employees because of the
advertisement that they will check on any of the social media website.
 Leveraging technology- It is quite difficult top retain the right and talented employees
because of the competencies which are existing in the market. There are many people
who go up with the process of hiring and they are the one who does not get any
consideration to hiring. This is occurred because of the issue of lack of resources which
the organisation might not be having which creates the issue of not being able to hire the
right employee. So with this, business like Hettie can make the use of Artificial
intelligence and different machine learning system in order to recruit the right employee a
the right time.
 Networking at candidate specific events- This is the most innovative and useful method
also in which networking can help in providing the benefit to the HR manager in getting
the talented employees for the work. With this they can link their business with the local
communities, conferences any of the meet-ups which will be helpful in building and
creating a large network(Stewart and Brown, 2019). Going to such kinds of events to
linking the name of the business with different events helps in providing the people
which will be similar to that according to the requirement. Hettie can also use such kind
of methods in which they just have to give the information about the type of person that
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they want in their company and the skills which that person must be having in order to
fulfil the requirements of job.
On boarding in the human resource will cover to bring new employee in the organisation and
creating a familiar environment to them so that they can be comfortable with the work culture
and the policies framed by the business. The process of system of on-boarding starts when the
person is given the offer to join the company and this process is continued until that duration in
which an employee does not become familiar with the organisation(Loewenstein, Saito and
Linder, 2020). It also involves the process in which a comfortable environment is given to the
employee so that the work without any hesitation and if this does not happens then it can create
problem to the organisation for accomplishing the objectives. On boarding process covers a
process which has to be followed in order to create more productivity in the working of
employees which can be used by Hettie-
 Provide information on company policies and benefits- It is very important that in the
beginning stage the employee is provided with all the information which is related with
the policies and different benefits that the employee will be given. This is given during
the training sessions so that employee can be provided with the brief information.
 Provide role clarity- It is very essential that the employee is given all the information
regarding the role which they have to perform in the business. Hettie in the beginning of
their training sessions provides all the required information which is required to be
known by an employee so that they can know as to which work they have to perform and
what type of it.
 Facilitate training- It is essential that the employees are provided with the training so
that they can know as to how the work has to be undertaken and what way they have to
perform all the activities according to their job role(Lal, 2020). Hettie in the beginning of
the training sessions provides all the information which is important in training so that the
employee can get the briefing about the company and the work which they have to
perform.
 Induct into organizational culture- It is very important that in the beginning of time the
people who are selected to work in a company are provided with the induction of
organisational culture. It is considered to be an important one because with this the
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employee gets the briefing about the culture which is their in the company. Hettie can do
this in inclusion with providing technique.
 Help from social connections with colleagues- This is done with the help of building a
social connection with the other employees so that the person who is employed in the
work can get comfortable. If the employees will not be able to develop the social
connections then it can become difficulty for the employees to work great enthusiasm.
Outlining the development considerations which will be helpful in enhancing employees skills
and ability to execute the business strategy
The area of development and specially in the skills is very essential for the employees
because with that their level of performance will be improved and will also be helpful to them in
becoming more productive and effective towards the objectives of a company(Caiazza, 2020).
Their are different ways which can be helpful in increasing the skills and effectiveness of the
employees so that they can work with greater productiveness. There are some of the skills which
can be helpful in improving the performance of the employees and those are discussed below-
 Assess employee understanding- It is very important that before setting any of the
training sessions it is very important that the understanding of employees have made in
full way. It is very beneficial; that the understanding level of employee are taken into
consideration before providing them the training so that their performance can be
improved in those areas where they actually need it(Palm and Eriksson, 2018). Hettie can
do this so that they can provide them the training on that basis and also to achieve the
objectives in a better way. Employee understanding is the better way which will be
helpful for the company to make the evaluation as which type of training the employees
will require and the development of skills which need to be undertaken in the sessions.
This is the reason why Hettie is able to make successful development of the products
according to the trends which are going on in the market.
 Professional training- It is also required to make and provide the effective professional
training to the employees so that they can work in the manner of accomplishing the
objectives of a company. Professional training will be helpful in making the improvement
in the skills and techniques which they will be using in the work of a company (Gope,
Elia and Passiante, 2018). This is very essential for the employees also because to set the
company in a competitive way, providing professional training to them can act an
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important factor. Hettie can do such type of thing in which they can provide professional
training to the employees so that they can learn the things in a more professional way and
also this will be helpful in making improvement in their skills.
 Developing managers into coaches- The managers in a company are considered to be an
important asset who make the management of a company and works towards the
accomplishment of objectives (Afshari and Hadian Nasab, 2021). They are the one who
helps in providing the direction to the employees so that they can work in a clear way
which can help in the achievement of objectives. The managers can be helpful in
providing the right set of information and developing skills to the employees. Employees
only need that the skill of them is developed in a more productive and better manner so
that their skills can be developed and they can work towards the accomplishment of
business strategy of a company. Managers can help the employees in making the
development of an employee by asking them the role which they will be performing so
that they can make them learn about the skills which is required by them to be learned
and the challenges which they are going to face in context with the work which they have
to conduct on a daily basis.
 Cross-departmental collaboration- This is also the another way by which the employee
would be in a position to make the development in the skills and the performance which
will be directly affecting with the objectives of a company. This is considered to be the
most important one because these companies are considered to be the most flexible one
because the one which are not making the allowance of cross department communication
then with this they are not providing the flexibility to the employees in the work culture
(Perry and Sandholtz, 2019). Hettie which has accomplished a good brand image in
many of the countries is the one which has provided greater flexibility as this helps them
to learn and develop new things from other employees in the work place which helps
them in improving their performance.
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CONCLUSION
From the above report it can be concluded that it is important for the business to work in
the direction of managing the employees so that the gap between the performance of employees
and organisation strategic objectives can be fulfilled. The management of a human resource
department is helpful in contributing towards the success of a company because if the employees
in a company will not be managed in a fuller way then the objectives of a company would be
difficult to be achieved. The more management of employees in the workplace the more
employee engagement will be present in the organisation which will help in providing the best
culture to the business.
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REFERENCES
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Afshari, L. and Hadian Nasab, A., 2021. Enhancing organizational learning capability through
managing talent: mediation effect of intellectual capital. Human Resource Development
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Caiazza, R., 2020. Managing Cultural Integration in Cross-border Mergers and Acquisitions. In
Understanding National Culture and Ethics in Organizations. Emerald Publishing
Limited.
Gope, S., Elia, G. and Passiante, G., 2018. The effect of HRM practices on knowledge
management capacity: a comparative study in Indian IT industry. Journal of Knowledge
Management.
Kargiglioğlu, Ş. and Bayram, G.E., 2020. Equal Opportunities and Managing Diversity in
Tourism Management. In Industrial and Managerial Solutions for Tourism Enterprises
(pp. 39-54). IGI Global.
Lal, R., 2020. 14 Managing Soils for Reducing. Soil and Fertilizers: Managing the
Environmental Footprint. 3(1.3). p.339.
Loewenstein, K., Saito, E. and Linder, H., 2020. Lessons Learned From a Mental Health
Hospital: Managing COVID-19. JONA: The Journal of Nursing Administration. 50(11).
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Maciaszczyk, M. and Kocot, D., 2021. 14 Challenges and Problems in Managing
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p.108.
Palm, K. and Eriksson, A., 2018. Understanding salutogenic approaches to managing intensive
work: experiences from three Swedish companies. Work. 61(4). pp.627-637.
Parent, M.M. and Ruetsch, A., 2020. Managing major sports events: Theory and practice.
Routledge.
Perry, L.T. and Sandholtz, K.W., 2019. A" liberating form" for radical product innovation. In
Managing Technological Development (pp. 9-32). De Gruyter.
Pichler, S., 2020. Managing Diversity and Inclusion through Managerial Interpersonal Skills
(MIPS). Pushing our Understanding of Diversity in Organizations. 183.
Potnis, D., 2020. Managing seven dimensions of ICT4D projects to address project challenges.
In Cognitive Analytics: Concepts, Methodologies, Tools, and Applications (pp. 615-
637). IGI Global.
SINGH, G. and et. al., 2021. HR Acumen in Industry 4.0: Managing Talent and Achieving
Balance in Life. Financial Intelligence in Human Resources Management: New
Directions and Applications for Industry 4.0.
Stewart, G.L. and Brown, K.G., 2019. Human resource management. John Wiley & Sons.
ONLINE
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How an HR Operating Model Changes with Scale, 2021 [online] Available
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>.
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