Heuristic Evaluation of Gates N Fences Website: A Detailed Report

This report presents a heuristic evaluation of the Gates N Fences website, conducted using expert evaluators and the heuristic method. The evaluation focused on user interface and engagement, revealing significant usability issues. The report details the evaluation methodology, including the use of five evaluators and specific evaluation criteria such as system status visibility, user control, and error prevention. Findings indicate problems with navigation, content understanding, data searching, and overall professionalism. Task severity ratings, based on Nielsen's heuristics, highlight major usability problems requiring immediate attention. Recommendations include website remodeling with improved graphical elements, consistent design, and the addition of an FAQ section. Risk assessments and data gathering forms are also included, providing a comprehensive analysis of the website's shortcomings and suggestions for improvement.