Research Paper: HI6005 - Ford, Taylorism, Toyota Corporate Culture

This report examines the application of Taylorism in Ford Motor Company and the corporate culture of Toyota. It discusses how Ford utilized Taylor's principles to increase production and efficiency, while also noting the high employee attrition rate. The report contrasts this with Toyota's seven-dimensional corporate culture, which focuses on employee motivation, teamwork, and continuous improvement. The analysis highlights the evolving nature of management practices and the importance of adapting to modern technologies and employee expectations. The document is available on Desklib, where students can find past papers and solved assignments.

Running head: MANAGEMENT
Higher Education Faculty
Assignment Cover Sheet
Subject Title Management and Organisations in a Global Environment
Subject Code HI6005
Lecturer Lecturer Name
Assignment Title Research Paper 1
Due Date Friday Week 5
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I acknowledge that:
1. This assignment is my work. I acknowledged and disclosed fully any assistance received in its
preparation and cited any sources from which I used data, ideas, words, either quoted directly or
paraphrased.
2. This assignment was prepared by us specifically and only for this subject.
3. This assignment is identical with the work submitted via Self-Check on Blackboard.

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Table of Contents
Executive summary...............................................................................................................................2
Week 1, Activity-1: Ford and Taylorism...............................................................................................2
Week 3, Activity-4: Corporate culture in Toyota..................................................................................3
Conclusion.............................................................................................................................................5
Reference List........................................................................................................................................6

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Executive summary
The concept of Taylorism has helped Ford motors in increasing their level of production, as the cars
were being produced at a cheaper rate within the industry. The absence of politics within the
organization has resulted in increasing the production so that the economies of scale can be increased
(YouTube 2018).
The 7 dimension corporate culture adopted by Toyota has helped them in increasing the
production level, as the employees are assigned the tasks according to their knowledge and skills. The
organization is humble towards the employees that helps in motivating them and work with a better
attitude (YouTube 2018).
Week 1, Activity-1: Ford and Taylorism
The company was founded by Henry Ford in the year 1908 that helped in providing cheaper
cars to the customers so that they could travel easily. Taylor adopted some of the principles that
ensured that the employees within the organization can work in a smooth manner, which would result
in manufacturing cheaper cars and sold to the customers at a less profit (Lackner 2017).
The referred case study that is the video showed that the organization did not have any union,
which prevented the rise of politics within the organization. This resulted in carrying out the
production of the cars in a smoother manner, as the workers were mostly disciplined and the rate of
attrition within the organization was very high (Waring 2016). The higher rate of attrition was due to
the fact that the employees who could not perform in a proper manner were terminated. This resulted
in no security of the job among the employees within the organization (Witzel and Warner 2015).
In the modern world, workers who are present in Australia, America and Europe do not
follow the theory of Taylorism in a clear manner that used to be followed earlier. The change in the
technologies that has taken place recently has lead to the process of automation to be increased greatly
within the organizations. This has resulted in not acknowledging the previous methods that were
followed by the workers. The concept of Taylorism needs to be changed in the modern world so that it
can help the system to be more efficient and productive as well (Iuga and Kifor 2013).

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The work that is done within the call centres can use the concept of Taylor to some limits but
not in the entire process. There are various sectors based on which the operations of the call centres
are managed. This is due to the fact that the work within the organization is divided according the
specialization of the employees. The levels of skills that are possessed by the employees are assigned
the jobs accordingly so that they can efficiently complete it in a proper manner (Prechel 2015).
The industries that are located on a global scale can apply the insights that have been shared
in the video. While working in Amazon, I am of the knowledge that the approach of scientific
management can help the organizations in the modern times. The employee divisions are done
according to the level of skills that they possess so that the production techniques among the
employees can be rewarded. The principles need to be adhered so that the efficiency level within the
organization can be increased (Sinha and Gabriel 2016).
Week 3, Activity-4: Corporate culture in Toyota
One of the major companies that use the best line of production is Toyota, as it assigns the
tasks to the employees who have a better knowledge in their respective fields. They try to change the
principles on a constant manner so that new styles and innovations can be introduced within the line
of production. This helps in maintaining the culture within the organization so that the employees can
be motivated and work in a proper manner. This has led the organization to gain a competitive
advantage in the market as well (Schwartz 2013).
The company recalled the vehicles that were present in the US market that shows that the
company tries to increase its excellence by providing the right products to the customers at a
competitive price. The team of management that operates within the company accepts these as
opportunities and tries to evolve it so that it can help in the reduction of competition within the market
(Bhasin 2013).
The company makes it a point to make the employees undergo training procedures so that
their skills can be enhanced in a proper manner. This leads to product development and the

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innovations can be done accordingly as well. This allows the company in following the mission and
the vision in a proper manner (Mukerjee 2013).
The company follows 7 dimensions that help them to work in a proper manner. They are as
follows:
1. Detailed attention- The employees of the company needs to pay attention to all the
details that are in relation to the vehicles, which helps the company in taking up better
actions within the production line. This resulted in meeting the standards of the
products in a proper manner as well.
2. Innovation and risk takers- The use of innovative techniques by the company helps
them in increasing the production within all the stages that are present within the
design process. This was the main reason that helped the company in evoking around
8 million cars that had a fault in their acceleration process (Benn, Edwards and
Williams 2014).
3. Team work- The environment within which the work is being carried on allows the
employees in working in a joint manner so that it can result in producing more
number of vehicles and better communication techniques can be used by the
employees at the different levels.
4. Result oriented- The primary objective of the company is to make a provision so that
the products can be available cheaply to the customers and evoke the brands when the
standards of quality are not met in a proper manner (Ahmad 2013).
5. Aggressive- The Company is aggressive towards the products that are being launched
in the market so that it can help them in maintaining a better position and get the best
results than the competitors that are present in the market.

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6. Stability- The investment of capital results in having a stable operation within the
organization so that the faults can be identified and necessary strategies can be
applied so that the products can be developed in a cost-effective manner.
7. People oriented- The employees are treated with priority by the company, as they
have a modest approach towards the employees. This helps in motivating the
employees so that the work can be done efficiently (Epstein and Buhovac 2014).
Conclusion
Therefore it can be concluded that the concept of Taylorism cannot be taken up in the recent
times, as most of the jobs are specified according to the level of skills that are possessed by the
employees. This helps the organizations in working in an efficient manner so that the rate of return for
them can be increased.
The 7 dimensions culture adopted by Toyota has helped them in working in a beneficial
manner. The employees are allocated the tasks according to the level of skills that are possessed by
them so that the production can be increased.

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Reference List
Ahmad, S.A.S., 2013. Culture and lean manufacturing: towards a holistic framework.
Benn, S., Edwards, M. and Williams, T., 2014. Organizational change for corporate sustainability.
Routledge.
Bhasin, S., 2013. Impact of corporate culture on the adoption of the Lean principles. International
journal of lean six sigma, 4(2), pp.118-140.
Epstein, M.J. and Buhovac, A.R., 2014. Making sustainability work: Best practices in managing and
measuring corporate social, environmental, and economic impacts. Berrett-Koehler Publishers.
Iuga, M.V. and Kifor, C.V., 2013. Lean manufacturing: The when, the where, the who. Land Forces
Academy Review, 18(4), p.404.
Lackner, H., 2017. Travel accounts from the United States and their influence on Taylorism, Fordism
and Productivity in Austria. In The Americanization/Westernization of Austria (pp. 38-60). Routledge.
Mukerjee, K., 2013. Customer-oriented organizations: a framework for innovation. Journal of
Business Strategy, 34(3), pp.49-56.
Prechel, H., 2015. Fordism/Post‐Fordism. The Wiley Blackwell Encyclopedia of Consumption and
Consumer Studies.
Schwartz, M.S., 2013. Developing and sustaining an ethical corporate culture: The core
elements. Business Horizons, 56(1), pp.39-50.
Sinha, S. and Gabriel, Y., 2016. 5 Call Centre Work: Taylorism with a Facelift. Re-Tayloring
Management: Scientific Management a Century On, p.87.
Waring, S.P., 2016. Taylorism transformed: Scientific management theory since 1945. UNC Press
Books.
Witzel, M. and Warner, M., 2015. Taylorism revisited: culture, management theory and paradigm-
shift. Journal of General Management, 40(3), pp.55-70.

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YouTube. (2018). Ford and Taylor Scientific Management (Edited). [online] Available at:
http://www.youtube.com/watch?v=8PdmNbqtDdI [Accessed 18 Apr. 2018].
YouTube. (2018). MIT's Spear Discusses Toyota's Corporate Culture: Video. [online] Available at:
http://www.youtube.com/watch?v=QCaKFPjfG7s [Accessed 18 Apr. 2018].