HI6008 - Impact of Training & Development on Employee Performance

This report investigates the impact of training and development programs on employee performance, particularly within the context of Coles Supermarkets Australia Pty Ltd. It defines training and development as essential components of human resource development, aimed at enhancing employee skills, knowledge, and overall capabilities. The report reviews existing literature to establish a direct correlation between effective training initiatives and improved employee performance, leading to enhanced organizational productivity and competitiveness. It outlines the research design and methodology, employing both qualitative and quantitative research approaches, including primary data collection through surveys and secondary data analysis from journals and articles. The research identifies limitations such as time constraints, data accessibility, and potential biases, while also presenting a detailed time schedule for the research activities. Ultimately, the report emphasizes the importance of strategic training and development programs in boosting employee performance and achieving business objectives.

HI6008 Assignment 2
Title: Impact of training and development on employee performance in business

Table of Contents
Title: Impact of training and development on employee performance............................................4
1.Introduction:.................................................................................................................................4
2.Project objectives:.........................................................................................................................5
3.Scope of Project:...........................................................................................................................6
4.Literature review:..........................................................................................................................7
5.Questions/ hypothesis about the Research....................................................................................8
6.Research Design and Methodology..............................................................................................9
7.Limitations of Research..............................................................................................................13
8.Time Schedule (Research plan):.................................................................................................14
9.Conclusion..................................................................................................................................16
10.Reference list............................................................................................................................17

Title: Impact of training and development on employee performance in Coles
Supermarkets Australia Pty Ltd
1. Introduction:
This report presents the influence of training and development on employee’s performance.
Training refers to a developing or teaching in others or oneself, any knowledge and skill which
relates to valuable capabilities. Training must have exact aims of enlightening one's competence,
performance, capability, and efficiency. Similarly, development denotes to a procedure where a
worker with the assistance of the owner experiences numerous training packages to improve the
existing abilities and obtain new learnings and information (Chmiel, et. al., 2017). There is a
direct relationship between the training and employees performance. Business organizations like
Coles Supermarkets Australia Pty Ltd which is working as Coles are offering best training and
development programs to its employees so that they can perfume more effectively and
efficiently. In addition to this, the assignment presents the research design, methodology, use of
primary and secondary data for conducting the research. This report also shows the research
limitations and time schedule with regard to the research work.

2. Project objectives:
The objective of this project is to highlight the influence of training and development programme
on the performances done by employees. In addition to this, the project is detailing the notion of
training and development. Both training and development are essential features so they are
considered by every business organizations be it Coles or any company. At last, the entire project
is aiming to recommend on giving good training to the employees so that they can develop or
enhance their existing skills and knowledge.

3. The scope of Project:
This project has a huge scope of employment and training both are a universal concept. Both
employee development and training is a comprehensive term which is covering numerous types
of employee education. Training is a systematic package which supports staffs to learn and
gather precise skills or knowledge to enhance performance in their existing roles. In addition to
this, a good training and development programme will increase the productivity of the
employees. Coles Company is focusing on providing good training to its personnel so that
business goals can be achieved or accomplished within the set time frames.

4. Literature review:
Defining Training & Development
According to Reynolds (2017), training and development are considered as the elements of the
HRD (human resource development). Training and development aids in strengthening and
building the work connected qualities of the workers, human resource or staffs in any company.
Furthermore, in training there is a professional or expert who conveys the thoughtfulness
regarding the knowledge obligatory for increasing the job ability keeping in opinion both current
and upcoming job linked skill necessities Henceforth, it can be seen that Training and
Development is a more rational and prearranged method of enlightening the knowledge,
attributes and skills which are required by the staff to accomplish their occupational goals in a
successful manner. While development is predestined to obtain new information and abilities
which aid in the development of some upcoming job supplies while training assists in acquiring
those capabilities which allow the staffs to perform in a better way in their current jobs. In the
context of Coles Company, Both training and development are essential for the development of
employee’s performance (Reynolds, 2017).
Defining Employee Performance
According to Landy, et. al. (2017), the bundle of employee behavior, outcomes and results which
originate after finishing the job responsibilities by means of certain capabilities and through
dissimilar metrics set up employee performance. It is important that employee participate and
perform in the coles company in an effective and efficient manner (Landy, et. al., 2017).
The impact of training and development on employee performance
According to Buchanan and Finegold (2017), training and development are directly related to the
performance of the employees. Training helps in enhancing the skills and knowledge of the
employees so that they can increase their existing effort and achieve the business goals in a more
successful manner. In addition to this, business organizations like Coles have also adopted
significant development and training programmes to uplift and improve the performances made
by the employees in the company. In the actual world, company's development and growth is

influenced by different factors.one of the important factors in development and training.
Employee training and development plays a significant role in enlightening performance and
increasing efficiency. This, in turn, results in placing the company in healthier positions to face
opposition and stopover at the top. This consequently suggests an important difference among
the companies which train their personnel and companies which do not (Buchanan and Finegold,
2017).
According to Rees and Smith (2017), training and development not only advances the whole
performance of the personnel to efficiently do their present occupations but also improves the
skills attitude, knowledge of the workforces which is essential for the upcoming job
opportunities, consequently contributing to greater performance. Through development and
training, Coles Company advances its staff capabilities and permit them to do the occupation
connected work more professionally and attain business objectives in a modest manner. Thus,
companies require having good strategies of training and development as they impact the
performances of employees (Rees and Smith, 2017).

5. Questions/ hypothesis about the Research
Below stated are relevant questions which are linked to the research work:
Primary question
Question 1- What is the impact of training and development on employee performance?
Secondary questions
Question 1- Define the concept of training and development?
Question 2-Define the concept of Employee Performance

6. Research Design and Methodology
Qualitative research-
The main objective of conducting qualitative research is to achieve a qualitative knowledge of
the fundamental motivations and reasons. Qualitative research is not number or figure based.
The Procedure of Qualitative Research-
Stages of qualitative research are mentioned below:
1) Determining the research questions
2) Selecting relevant subject
3) Collecting relevant data
4) Interpreting data
5) Generating findings
6) Writing findings
7) Reporting (Silverman, 2016)
The above figure shows the steps which are required to be followed while conducting qualitative
research
Approaches to reliability and Validity-
Reliability is concerned with the fact that whether the outcomes are dependable or not. Validity
is concerned with the legitimacy of the data or information. The pragmatic approach is used for
conducting this research (Creswell and Poth, 2017).
Sampling-

It is important to collect a correct sample, the sample in the qualitative research are usually
purposive which means only those people will be selected which can provide some useful data.
For conducting this research random sampling is used. In random sampling, random samples are
picked from the entire population
Sample size:
The sample sizes are usually small in the qualitative work as compared to the quantitative work.
A sample size of 10 people of homogenous groups is picked. It is important to pick a correct
sample so that correct results can be drawn.
Data Collection Method-
Primary data collection: Primary data are the original or first-hand data which are not used
before in any of the research work. Sources of primary data are surveys, questionnaires, and
interviews. Primary data collection must be done in a proper method as the data is fresh
(Williamson and Johanson, 2017).
Secondary data collection: secondary data are not fresh data and they are already in use. The
secondary data s is usually collected from articles, journals, and PDF. Secondary data, in this
research, has been collected with the help of already published articles, journals and various
sources of information such as the internet.
Variables Specifications-
 Direct variable: Training and development
 Indirect variable: Employee’s performance

Quantitative research-
The objective of the quantitative research is to quantify the information and generalize the results
from the sample. Quantitative research is presented in the form so numbers and figures.
Quantitative Data Analysis Procedure:
1) Using theory
2) Hypothesis
3) Research designing devising measures of concept
4) Devising concept measures
5) Selecting respondents
6) Collecting data
7) Preparing the data
8) Analysis and interpretations
9) Drawing conclusions findings
10) Reporting
Research Instrument:
Survey Questionnaire is the basic research instrument which is undertaken for conducting
quantitive research. The Survey questionnaire will assist in depicting appropriate conclusions on
the research topic.
Sampling and Sample Size-

The sample size in the quantitative research is huge as compared to the qualitative research. Here
also random sampling techniques are used to choose sample size.
Interviewing and Questioners Design-
The thumb rule behind designing a question is that the questions must be general questions
which are written in the everyday language, asking neutral questions, using more sensitive
questions toward the end and using concrete rather than abstract questions (Johnston, 2017).
Reliability and Validity of Data-
Reliability and validity of the data must be considered while conducting a research to help in
drawing accurate conclusions and results. Reliability is related to rationality while validity can be
fragmented in 3 forms for this research work. The three forms are internal, external and construct
validity.