High Performance Work Culture: Leadership and Staff Development

This report provides an in-depth analysis of high-performance work cultures, focusing on the key elements that contribute to a productive and successful work environment. It begins with an introduction to the concept of high-performance work cultures, exploring their values and impact on business operations. The report then delves into the significance of effective leadership, examining various leadership styles and their role in staff development. It also explores coaching and mentoring techniques, including the use of emotional intelligence and the GROW model, while addressing potential cultural barriers. Furthermore, the report investigates the application of motivational theories, such as Maslow's hierarchy of needs, to enhance employee performance. Finally, it concludes by summarizing the key findings and emphasizing the importance of fostering a positive work environment through strategic leadership and employee development initiatives. This report is a valuable resource for understanding and implementing strategies to improve organizational performance and employee engagement.

High Performance Work
Culture

TABLE OF CONTENT
 Introduction
 Concept of high performance work cultures
 Value of high performance work culture
 Impact of high performance work culture on business operations
and practice
 Effective leadership, which contribute in high-performance work-
culture and staff development.
 Impact of leadership performance on high-performance work-
culture
 Various theories for mentoring/coaching using emotional
intelligence
 Culture barriers to coaching and mentoring
 GROW Model of Coaching and Mentoring
 CONCLUSION

INTRODUCTION
Organisation behaviour and high-performance work culture is the the
nature, values, assumptions and the management techniques of the
organisation along with their work place environment which influencing
the performance of employee's. This can be productive and positive with
the implementation of staff developing and environment management
theory's or models. As organisation is comprise of different department
and functional system along with the Human resources so employee's are
the part of work-culture and organisation behaviour. In order to make
high-performance work-culture it require to motivate, encourage, and
develop their productive skills and this is done by the leader of
organization. Checkout is E-commerce company which manages the
online payment system it was founded in 2020, headquarter in Landon
(Daniëls, Hondeghem and Dochy, 2019).

CONTINUE..
This report is about analysis and understanding of high-performance work
culture along with the study of coaching and mentoring techniques which
helps the organisation to make positive and productive work environment.
It also including the evaluation and implementation organisation and
business practices management theory's.

Concept of high performance work cultures
High-performance work-culture is the productive environment of
organisation with strong support of leader. This can be done by the
implementation of effective leadership style and strategies in organisation.
which aim to develop their staff skills along with motivation and
empowerment. So the high-performance work environment is the
organisation work place which is having productive and higher skilled
staff along with influencing team leader.

Value of high performance work
culture
 It is important as it aid to make accountability in work-place
 It aid to increase the employee's commitment
 Value of high-performance environment is performance excellence
 Team innovativeness and their creative skills to solve their with the
guidance of their team leader.
 This is crucial as it make the integrity in employee's behaviour.
 The other value of high-performance work-culture is productive team

Impact of high performance work culture on business operations
and practice
Strong performance work culture means the productive and profitable
work place environment which is the essential to have in every type of
organisation for the success of business objectives. As it impact the
operational achievement and practices of business objectives, in positive
way. It helps to perform and achieve the goals of each operational
activities of organisation with in the selected time period (Griffith, , Baur
and Buckley, 2019). That is completely the facilitator of company
success in the market.

Effective leadership, which contribute in high-performance work-
culture and staff development.
Effective leadership is that which interact with their subordinate and help
them out to set their goals. This is done by the leader with clear
communication, measurable coordination, through this leader help their
employee's to set action oriented goals. Leader work with team by
providing complete support, empathy, leader use to give them feedback
about their performance by encouragement and improvement guidance all
these activities of leadership performance aid to develop some essential
factors in employee's explaining below.

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 Accountability- This is the skill or quality of individual who posses
the willingness to accept their responsibilities. So the effective
leadership performance aid to make the accountability in employee's
behaviour (Bolden, Gulati and Edwards, 2019).
 Empowerment- This is the process of encouraging workers for hard
work with their best efforts. By the empowerment activities such as
motivation programmes and training along with the reword
programmes, as in the checkout.com company provide various
rewords and training session for empowerment and skill development.
 Authority- Its a leader responsibility to differentiate the work role and
authori

Impact of leadership performance on high-performance work-
culture
In high-performance work-culture leader is the one how manage the team
performance in productive stage. Its a leadership on which team
performance is built. Leader is the one who help their subordinate to sate
out their goals and aid to select the right action for goal accomplishment. It
comes under the leadership performance to take feed-bake about their
problems and give them feed-bake about their performance, which balance
the employee's performance and work situation with proper guidance.
Leader is the one how communicate with clear objectives and who perform
action oriented goal.

leadership behaviors and styles in coaching and mentoring
As in the competitive world there are different type of the business
organisation and work role which create different situation in work place
and for the higher profit or productive result it is the leader of the company
who has to select one of the suitable leadership style. So there is the Path
Goal theory which help the leader to select one of the best leading
techniques. According to Path Goal theory employee's should be manage
by the leader on the basis of work type, task load, situation, employee's
specialisation along with the application of some motivating and
encouragement activities such as rewards and promotions (Glow, Parris
and Pyman, 2019). checkout.com is using the effective leadership style
according to their work requirements given below.

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Transformation leadership style- This theory is implemented by
checkout.com leader in which leader work together with the team in order
to identify the changes which has to be done it their skills and work
achievement strategy's. Here in this process leader guide make the changes
which can help to growth and perform effective (Kankanamg and Sirisena,
, 2020) (Zuofa and Ochieng, 2017). Leader help to crate vision of change
with the aid of motivation, inspiration so that employee's can become
innovative and creative in terms of task achievement and development.