Analysis of Human Resource Management Practices at Apple Inc.

Desklib provides past papers and solved assignments for students. This report analyzes Apple Inc.'s human resource management strategies.

Running head: Developing Individuals, Teams and Organizations
Developing Individuals, Teams and
Organizations
Student Name:
Student ID:
Professor Name:

Developing Individuals, Teams and Organizations
Contents
Introduction.................................................................................................................................................3
Task 1..........................................................................................................................................................3
Task 2........................................................................................................................................................13
Conclusion.................................................................................................................................................19
References.................................................................................................................................................20
2

Developing Individuals, Teams and Organizations
Introduction
In terms of running an organization it is important for the business to keep focus on their team
and individuals. With the help of the staffs the companies can get proper profits in their business
process and they can be helpful to sustain in the competitive market. In this case it can be seen
that it is important for the companies to develop their individuals and the group members in a
positive way which can be helpful for them develop their business activities in a positive way. In
terms of conducting the study the company Apple has been selected. Apple is a multinational
organization and the company runs their business effectively in the international market with
different innovative approaches. In this case the employees of the provide some supports to the
business. However, the HR members of the company help them to manage their activities in a
positive way. In this case it is important for the company to keep focus on their human resource
management activities. Thus, the study has proper description regarding the skills and
development of the personalities of the individuals and teams. Therefore, with the help of the
study the detail of the human resource management and their activities can be identified.
Task 1
P1 Determine appropriate and professional knowledge, skills, and behavior that are
required by HR professionals
As per Allen et al. (2018, p.504), human resource professionals need to have appropriate skills,
knowledge and behaviors for managing the workplace in an effectively. Managing the workplace
effectively can help the HR professionals to develop the skill of the employees effectively. HR
professionals are the key person of the organization and they have the responsibility to fulfill the
3

Developing Individuals, Teams and Organizations
every need of the employees effectively. HR professionals need to maintain good relations with
the employees and they also need to provide user friendly environment to the employees.
Providing user friendly environment help the company to motivate their employees easily. The
HR professionals of the organization need to have good communication skill for communicating
with the employees effectively and good communication skill can also help them to solve every
issues of the organization easily. Solving every issues of the organization can also help the HR
professionals to develop the performance of the organization easily and this also helps the
organization to gain competitive advantages over other competitors easily. Apart from this the
HR professionals also needs to focus more on the teamwork and collaboration. Focusing more on
the teamwork and collaboration can definitely help them to maintain good relations among the
employees easily and therefore the overall organizational goals can be achieved easily as well.
Apart from this the HR managers of also needs to focus more on the customer services for
fulfilling every need of the customers effectively and fulfilling the need of the customers also
help them to enhance the business performance easily as well. Also these HR professionals need
to have good project management skill for managing every effectively and good project
management skill can also help them to solve different problems of the project easily.
Scheduling is an effective skill and this definitely helps HR professionals to do every work time.
Having these skills help HR professionals to achieve organizational goals on time. Apart from
the above skills the HR professionals also need to have good performance skill and this helps
them to work collaboratively with the employees for achieving a goal successfully. Having
diversity management skill help them to manage the conflict among the employees as well and
having HRIS skill also help them to manage the employees in an effective way. For example, the
4

Developing Individuals, Teams and Organizations
HR managers and staffs of the company Apple always work together for achieving a common
goal succesfully and this is the main reason behind the success of company Apple. The managers
of this organization are very communicative and therefore they easily share every detail with the
employees. This helps them to maintain good relations with the staffs and maintaining good
relations also help them to identify the need and demand of the employees. Therefore the
managers of Apple always satisfy their employees by providing them good opportunities within
the workplace and this also helps them to retain their skilled staffs within the organization easily
as well. The competition in this industry is increasing and their competitors Samsung is
providing huge opportunities to their employees. As per Barrett et al. (2018, p.45), therefore
Apple should provide performance appraisals, bonuses and rewards to their employees for
attracting and retaining the staffs within the workplace easily. This also helps them to motivate
the staffs towards the workplace easily. Thus the performances and skills of the employees can
be easily enhanced with the help of this and this also helps HR professionals to develop the
performance of the organization easily as well.
P2 Analyse a completed personal skills audit to identify appropriate knowledge skills and
behavior and develop a professional development plan for the external Learning and
Development Consultant.
The personal skill audit is the identification of the skills of the employees and therefore it is very
important for the company to identify the skills of the employees easily. This can also help the
HR professionals to develop their skills for managing the whole human resources in an effective
way and this can also help them to develop the human resource plans for supporting the
5

Developing Individuals, Teams and Organizations
employees in an effectively. In this case it is very important to perform the personal skill audit
for improving the skill of the employees successfully.
 According to Bush et al. (2018, p.423), different types of employees are available
in the organization and they have different opinion and therefore managers are
facing difficulties to manage them in a positive way. Sometime conflict may arise
among the employees and this creates negative impact towards the business
process of the organization. Therefore proper performance management is needed
to maintain good relations among the managers and the employees. This also
helps them to achieve the organizational goal easily and if they work together
then no one can stop them. However they will face different difficult situations
within the organization and HR mangers have the responsibility to manage all the
resources in an effective way.
 HR professionals need to identify the need of the employees and depending on
this they need to fulfill the need of the employees for motivating them towards the
workplace easily. However in the recent time most of the companies fail to
motivate their employees and therefore the employees are not working properly in
the recent time. As stated by Campion et al. (2018, p.250), this affects the whole
business process of the company. HR professional need to provide some
opportunities to their staffs for motivating them towards the workplace easily.
 HR professionals sometime do not maintain good relations with their employees
and therefore employees are also facing difficulties to share everything with the
HR managers easily. Therefore HR department of the company fail to identify the
6

Developing Individuals, Teams and Organizations
need of the employees easily and thus they also fail to fulfill their need in an
effective way. Therefore employees are leaving and this creates negative impact
towards the whole business process of the organization. The HR managers need to
be very communicative and also they need to maintain good relation with the
employees for attracting and retaining them towards the workplace easily.
 Diversity management is also an important task of the HR professionals and this
helps them to maintain good relations among the employees easily. Different
cultural people are available within the organization and therefore they are facing
many difficulties as well. Companies need to adapt different strategies for
managing the diversity within the workplace successfully.
The below table has a plan for development of the learning externally as well as consultant
development which can be based on the professional development plan
The professional development plan
Technical skill development goal
 Learning the usage of HRIS software
 Learning usage of MS office
 Improving the overall technical skill
Communication development goal
 Improving the overall communication
 Drafting the employment contracts
7

Developing Individuals, Teams and Organizations
 Communicating more with the employees for identifying their issues
 Resolving the conflicts
 Producing material for improving the overall presentation
 Interviewing the staffs
 Advising on the different issues related to the HR.
Problem solving goals
 Improving verbal communication skill
 Improving non verbal communication skill
 Handling different sources of data effectively and make the selected use of it
 Exploring different options for solving a problem easily
 Sharing information with the employees for handling difficult situation easily.
Information technology skill development
Skill Time Support needed
Learning the usage of HRIS 1-2
months
Getting idea from the experts
Learning the usage of a database software 2-6
months
Getting idea from the software
provider
Learning usage of MS office 6-8
months
Getting idea from the MS office
Learning the usage of other technical
software
8-12
months
Getting idea from the internet and
practicing more
8

Developing Individuals, Teams and Organizations
Communication skill development
Skill Time Support needed
Learning the writing of report in proper
format
2-4
months
Learning different things from the
report writing specialist
Resolving the conflicts 4-6
months
Focusing on the employee issues and
solving those
Tacking notes of disciplinary hearing 6-8
months
Gathering feedbacks from the eployees
Advising on HR issues 8-10
months
Improving the overall verbal and non
verbal communication skill
Problem solving skill development
Skill Time Support needed
Improving the overall communication
skill
6-8
months
Learning different things regarding this
from different training courses and
practicing more
Handling complex data easily 8-10
months
Practicing more with real life examples
9

Developing Individuals, Teams and Organizations
Exploring different solutions for a single
problem
10-12
months
Learning different things from the internet
and practicing more
Identifying the problem and solving the
problem easily
12-14
months
Practicing more with real life problems and
solving those in an effective way.
P3 Analyze the differences between organizational and individual learning,
training and development.
As stated by Dowling et al. (2018, p.16), individual learning is mainly focuses on the personal
development and this helps a person to enhance his skill effectively. It is he self learning process
and therefore it is very effectively to enhance the own skill easily. In this case individual can
learn many things easily and they can develop their own skill in effective way. This learning is
the personal development based on the self study and gaining knowledge from others. In this
case the individual can identify the strength and weakness easily and therefore they can develop
their skill easily. However it is totally different than the organization learning, training and
development. Organizational learning is very important for developing the professional skills
effectively, but individual learning is very important for developing the personal skill of an
individual easily.
Organizational learning, training and development is mainly focuses on the developing the skill
of the employees and therefore the organization is also getting many benefits from this easily as
10

Developing Individuals, Teams and Organizations
well. In this case managers and team leaders play an effective role to develop the skill of the
employees. This learning process is the process of retaining the knowledge within the
organization easily. In this case employees can learn different things from the managers and
other employees. Therefore their skill can be easily enhanced with the help of this easily. This
also helps the employees to adapt the changes easily and therefore the overall performance of the
organization can be easily enhanced with the help of this. As sighted by Grippa et al. (2018,
p.12), managers play an effective role in the training process and they give proper training to
their employees for developing their skill effectively. Therefore it can be said that individual
learning is important for enhancing the personal skill, but organizational learning is very
important for the employees developing their personal and professional skill both in an effective
way.
P4 Analyze the need for continuous learning and professional development to
drive sustainable business performance
Continuous learning and professional learning both are different, but both are very important for
the employees for improving their skill easily and also both of these learning processes helps the
employees to adapt the changes in an effective way. Continuous learning is the continuous
learning process and it helps the company to keep their employees up to date. Professional
learning is the learning related to the work activities and it is quite different than the continuous
learning. Continuous learning can be personal or professional both and therefore this can help the
employees to become a successful person in the upcoming days easily and this can also helps
them to develop their skills in the professional as well. However professional learning has the
11

Developing Individuals, Teams and Organizations
objective to improve the professional skills effectively. As per Haber‐Curran and Shankman,
(2018, p.213), therefore it can be said that both the learning processes are very important
company to enhance the skills of the employees effectively and keeping them up to date as well.
Requirement of the continuous learning
In the company the management needs to keep focus on the development of the skills of the
staffs. Like this the company can effectively develop its business activities with the help of their
staffs. Continuous learning is important for the development of the skills. In this case the
company can effectively transform their workplace in a positive way to manage their activities.
When the staffs get different workplace as well as different shift of the work then they can make
some changes in their work practices and they also can learn something new. According to Janev
et al. (2018, p.12), the continuous learning process that is ongoing can aid in transformation of
the sustenance of department of marketing. In this case they can interact with the management
which can also help them to develop their knowledge in a positive way. When the staffs get
knowledgeable then they can develop their practices and they can develop the overall workflow
of the business. The company also can conduct effective marketing which can help them to grow
their market more.
Apply learning cycle theories to analyze the importance of implementing continuous
professional development.
In the company implementation of CPD can be helpful to develop their workflow. This can
provide positive effects on the staffs as well as the management team also. CPD develop the
skills of the staffs and this also can ensure the development of the company as the staffs can get
12