High-Performance Work Systems and Employee Engagement: A Report

Desklib provides past papers and solved assignments for students. This report explores high-performance work systems and their impact on employee engagement.

DEVELOPING INDIVIDUAL, TEAMS
AND ORGANIZATIONS

TABLE OF CONTENTS
Introduction................................................................................................................................1
LO1............................................................................................................................................2
P1 Determine appropriate and professional knowledge, skills and behaviors that are
required by HR professionals.................................................................................................2
P2, M1 Analyse a completed personal skills audit to identify appropriate knowledge, skills
and behaviours and develop a professional development plan for a given job role..............4
LO2............................................................................................................................................7
P3 Analyze the differences between organizational and individual learning, training and
development...........................................................................................................................7
P4 Analyse the need for continuous learning and professional development to drive
sustainable business performance..........................................................................................8
M2 Apply learning cycle theories to analyse the importance of implementing continuous
professional development.....................................................................................................10
D1 Produce a detailed and coherent professional development plan that appropriately sets
out learning goals and training in relation to the learning cycle to achieve sustainable
business performance objectives..........................................................................................11
LO3..........................................................................................................................................12
P5 Demonstrate perception of how HPW contributes to employee engagement and
competitive advantage inside a particular organizational situation.....................................12
M3 Analyse the benefits of applying HPW with justifications to a specific organisational
situation................................................................................................................................13
LO4..........................................................................................................................................14
P6 Evaluate different approaches to performance management and show with specific
examples of how they can help High-performance culture and commitment.....................14
M4 critically evaluate the different approaches and make judgements on how effective they
can be to support high-performance culture and commitment.............................................15
D2 Provide valid synthesis of knowledge and information resulting in appropriate
judgements on how HPW and mechanisms used to support HPW lead to improved

employee engagement, commitment and competitive advantage........................................15
Conclusion................................................................................................................................17
References................................................................................................................................18

Introduction
The development of employees is of high quality and will be helpful through the organization
via personal and expert capacity and performance. The development of employees today,
particularly among millennial, is the number one factor in the retaining of employees. For
the commercial enterprise, organizing the group is essential to improve effectiveness and core
business competencies. Both the thing like working as a person and crew in the company will
efficaciously strengthen the enterprise to work in excessive competition. Because of that
importance, the paper discusses the professional role of High town Housing Association. The
organization operates as charitable housing association in Hertfordshire, Bedfordshire,
Berkshire and Buckinghamshire.
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LO1
P1 Determine appropriate and professional knowledge, skills and behaviors that are required
by HR professionals.
A successful manager or HR officials has a variety of skills to deal with a number of
situations as one of the main factors. It is simply not enough to know HR, such as what forms
have to be completed. It requires several skills to create and manage people and a state - of -
the - art department for human resources (Tuan, 2017). The behaviour and knowledge of HR
officials in any organization act like key factors which may help to deal with varieties of
organizational conditions, to handle the situation efficiently for successful business growth.
The HR official plays a significant role in the organization due to the capability of managing
their business culture and executing their work style in any given organizational condition. It
is important that HR staff evaluate the importance of the information and vital information so
that they can essentially decide and implement decision - making correctly.
Due to the Significance role of HR personnel in the organization, they must have confidence
in themselves to meet the challenges and to integrate collaborative efforts in order to improve
an effective relationship. Therefore they should be in a position to handle and manage the
different activities of the organization as well as they can improve the professional
development of eachemployee by providing the quality training session for the employees of
the organization. HR professionals also need to focus on employee qualifications and
distribute the projects in the management department to other personnel.
K (Knowledge)
It is very much important for HR professionals to have awareness about their position and
which will not be limited to any context. The reason is that the manager has to handle all
kinds of business activities, including training, recruitment, awards, selection and
compensation and much more, in order to increase the efficiency of the workforce. Human
Resources professionals in the organization will lead to success by utilizing the allocation of
the organization properly and by planning their resources and use accordingly. Quality
education and training for employees will always lead the organization towards the
improvised structure and awareness about law points (Solnet et.al.2015). In that sequence HR
professional supposed to have good experience and knowledge for facing the complex
situation like Security and safety system. In addition to this, HR Official must possess
knowledge of policies and procedures undertaken by the organization along with disciplinary
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rules and regulations. In addition to this, management of team changes, redundancies,
restructuring, as well as identification of risk factors is also important to know by HR
officials. Along with this, they must possess knowledge about TUPE Transfers that includes
consultation assistance, evaluation of diligence information, etc.
S (Skills)
The HR professional skills must necessarily be shown so that the organization remains an
important competitive market representative. In order to have efficient communication and
good skills of interaction, the manager should have the capability of speaking as well as a
good listener too. The coordination quality in the human resources professionals supports the
development of useful and friendly team relations leading to fewer conflicts and good team
environment The HR Professionals are more proficient in solving problems and complaints in
the organization which directly deals with the management of resources. Moreover, for
improving employee’s efficiency level, these team will be more loyal towards available as
well as the talents of the organization (Rimi et.al.2017). In addition to this, they must possess
keen skills for reviewing, developing, implementing and communicating with employees for
making them aware about employment policies so as to make sure about legal compliance.
Other than this, required skills by HR professionals include effective communication while
formulating proposals, emails and letters along with development of employee relations.
B (Behaviour)
Keeping transparency in the attitude of HR is very important to manage culture and
operations in the workplace very effectively. It needs to be done in such a way those
employees in organizations, who have not met any fierce environment as well as will be able
to produce reliable results (Kauppila et.al.2018). The manager should possess the self-
control, also responsible for performing good leadership quality along with increasing the
motivational level of the organization’s workers. Both the techniques such as the task
management and Goal meetings are mandatory to follow and practice the HR team to reach
the desired objectives of the good conduct. Other than this, it is important for HR
professionals to develop effective working relationship while working with staff forum.
P2, M1 Analyse a completed personal skills audit to identify appropriate knowledge, skills
and behaviours and develop a professional development plan for a given job role.
Table 1: Personal skills audit
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Skills Audit Area Skills Assessment
Information Technology Strengths: I possess appropriate knowledge of handling basic
information tools and technology such as MS office, power
point, etc.
Weaknesses: However I lack behind in updated knowledge of
advanced HR applications.
Problem-Solving Skills Strengths: I possess the knowledge and skills of identifying
risk factors and solutions are found out accordingly for
managing team and their restructuring.
Weaknesses: However I found difficult to handle employee
relation issues within the time constraint.
Communication Skills Strengths: Written and oral communication is good. I am
good at communicating with line managers in case if key
performance indicators are not met.
Weaknesses: However I do not possess knowledge about
different languages and also face difficulty in preparing
proposals and emails.
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Table 2: Professional development plan
S/N Identified Skill
Area
Existing
Proficiency
Target
Proficiency
Development
Opportunity
Criteria for
Judging Success Timescale Evidence of
Performance
1. Information Technology
A Database
Knowledge Experienced Good Training
Courses Competent 2 month Course
certification
B Spread sheet
Knowledge Adequate Good Training Pass 3 week Course
certification
C
Knowledge
about HR
specialist
Software
Less
Experience V Good Training
Competent 3 month Practical
applications
and learning
on software.
2. Problem-Solving Skills
A
Handling
critical
situation
Good Good
Practical
Application
and learning
Pass Continuou
s learning
By exhibiting
calm and
polite
behaviour.
B
Managing
employee
relations
Good Good Practical
learning
Competent Continuous
learning
By enhancing the
abilities of active
listening and
communication
more with
employees.
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3. Communication Skills
A
Lack of
knowledge of
different
language
Adequate V/Good Language
learning courses Competent 8 months
Appropriate
conversation with
other business
managers in
different
languages.
B
Lack of oral
communicatio
n with line
managers
Good Good Development
of confidence Competent 1 week Relationship
with line
managers
C
Difficulty n
drafting
proposals Adequate V Good Development of
written skills Pass 1 week Discussion with
line managers for
drafting emails.
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LO2
P3 Analyze the differences between organizational and individual learning, training and
development
High town Housing Association is a charitable association with an aim of providing home
facilities by providing required support and housing facilities. In this context, it is important
for the organization to focus on organizational and individual training, development and
learning (Namada, 2018). The beneath are some of the factors that offer the difference
between employer getting to know and individual learning.
Table 3: Differences between organizational and individual learning
Differences basis Individual learning Organizational learning
Referred to Individual learning is the principal activity that is
been executed by the individual, with support for
culture and environment
The corporate learning can
be achieved in business
management by the
environment
Terms or
conditions
This includes the guidelines for self-learning
technique. This gaining knowledge of is required
to be finished with the assist of experts. This
support in the development of work in the
learning culture and the development of
personalized knowledge and abilities
The employee’s needs to
follow organisational
polices and maintain the
organisational culture.
Purpose or scope The principal goal at the back of the individual
mastering is to enlarge and create the information
and competencies so that they can be more
focused on the improvement of career.
The main goal, on the other
hand, is to fulfil and
achieve the company's
defined objectives, which
promote the establishment
of the position and
reputation in the highly
competitive market
(Mesoudi et.al.2016).
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Difference between training and development
Training and development of employees are essential to the function and management of
human resources. Both operations aim to improve employee performance and productivity.
With the aid of training and development, the company can create its critical picture in the
market that will additionally make bigger the company picture in the aggressive market.
Competition levels on the market are increasing each day and for this organisation, such as
High town Housing Association, they need to more focus on expansion activities and market
reputation, so that market strategies and market conditions can be managed effectively
Development and training are influenced by the organization to create a distinctive character
on the market (Larsen, 2017).
Training
Training is an institutional program to develop employees ' knowledge and skills according to
the needs of the job. In the High town Housing Association, the training courses can be carried
out for the personnel who are working on the various topics on regular groundwork. The
organization also gives employees equal opportunities that do their work in the company so
that they can take part in the training session and improve their skills, which benefit the
organization as well as individually.
Development
Development is an organised activity in which the organization's workforce learns to grow; it
is an act of self - appraisal. The worker improvement can be led through difficulties and
headway of innovation factors which deals with the current capacities and abilities. Inside
advancement methodology, they likewise offer instruction which bargains in the market
development that additionally meets the High town Housing Association development. In case
the staffs will create their capabilities at that point they will appear the exhibitions that are the
great sign for the group and organization (Alasadi and Al Sabbagh, 2015). The trade
advancement is one of the positive signals for trade development and they require upgrading
their handle of advancement as per the current and most recent within the showcase patterns.
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P4 Analyse the need for continuous learning and professional development to drive
sustainable business performance
Professional development
The morale of an employee will be high if he is in an position to perform well in his duties.
Thus it is important to have a plan for the professional development of employess. The main
advantage of professional development is satisfaction in the workplace and to be able to carry
out their duties in an efficient manner.
Continuous learning
The essential benefit of continuous studying is to increase expertise and learning. Through
this understanding can be raised in their personal and expert manner. This is the learning
procedure created by prior work productivity to ensure that it can also be used both today and
in the future (Sessa and London, 2015). For example, the manpower of High town Housing
Association requires training in the IT segment in order for the performance to improve during
the competitive era.
Figure 1: Continuous learning Model
(Source: Colaman Lydon, 2014)
Personal growth
The continuous strategy to personal growth enhances self - understanding and increase to
decorate the potential of a group of workers to grow professionally. The personal boom is no
longer confined to instances; the person needs regular growth. The person's development
creates a higher and greater fantastic personal identity which advantages High town Housing
Association.
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