Developing Individuals, Teams, and Organizations: A Report

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Developing Individuals, Teams and Organisations
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Table of Contents
Introduction....................................................................................................................................................3
LO1................................................................................................................................................................4
LO2..............................................................................................................................................................13
LO3..............................................................................................................................................................16
LO4..............................................................................................................................................................18
Conclusion...................................................................................................................................................20
Reference list...............................................................................................................................................21
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Introduction
Individual development in related to business requires honing some skills. A good amount of focus will
be given to developing skills for a professional working within HR department. Skills are to be analysed
and a PDP is to be made by considering strength and weaknesses. Second section will consider Boeing
UK and role of CPD in developing employees and increasing performance of this organisation is to be
evaluated. Benefits of HPW will be discussed and recommendation will be provided for implementing it.
Boeing UK is an aerospace company with headquarter in UK. The largest aviation operator in the air
transport industry, Boeing UK is a subsidiary of the American organisation Boeing Company. The
organisation began its operations in the UK in 2002 and currently provides employment to 29,000
employees in the economy (Boeing.co.uk, 2019). The company presents a 54% employment rate in the
society and collects revenue of £800,000 the company is a beacon in the aircraft designing and
development sector in the country (Boeing.co.uk, 2019). The company invests £16.5 million in their R&D
department to provide various stakeholders with annual spending of £29.5million in employee
engagement and training in their 65 locations within the UK (Boeing.co.uk, 2019).
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LO1
P1 Determine appropriate and professional knowledge, skills and behaviours that are required by
HR professionals
The following skills are required for HR mangers and advisors for any organisation. These skills will be
evaluated in the next section.
Communication skill
HR professionals needs to coordinate with many employee regularly, thus communication is required to
maintain proper coordination. A person having good communicating abilities should have three subparts
of this skill. HR employee should be able to write fluently, speak in a fluent manner and have great body
language to make good impression (Delamain and Spring, 2017).
Leadership skill
Leadership quality inside a HR professional is vital for making a team perform more effectively. A leader
has the ability to lead the team and guide them in difficult situations. It is seen, that HR professionals,
who have leadership skills, can become more successful in an organisation (DuBrin, 2015).
Technical skill
In recent period, technical and some basic computer skills are mandatory for HR professionals. This
person needs to know about numerous software, which is used in organisations for conducting business
activities. Therefore, proficiency is necessary to make sure that these skills are well learned by employees
at HR department.
Teamwork skill
HR managers and advisors have to work in various teams. These teams can contain people from various
race, country and gender. This person with his abilities can make functioning of a team better by working
as a mediator. The contribution of an HR person is huge inside a team, as it helps in establishing a great
work culture inside an organisation (Lacerenza et al., 2018).
Decision taking skill
HR employees often make crucial decisions for their company, which gives them greater financial
benefits. These decisions come from well calculated strategies and minute analysis by taking
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consideration of many factors. Therefore, HR employees should possess sharp decision taking skills (Noe
et al., 2017).
There are some additional attributes, which should be considered for these job roles. Quality for doing
hard work is very important. It is necessary for having better professional career for them. They also
require good patience for tackling critical situations, while keeping their calmness. These staffs will
require having good knowledge about regulations of business.
P2 Analyse a completed personal skills audit to identify appropriate knowledge, skills and
behaviours and develop a professional development plan for a given job role.
Personal SWOT analysis
Strengths
 I know many functions of internet and can
use it properly.
 I am good at mathematics and can do
accounting works very well.
 I know about many laws about business.
Weaknesses
 My speaking ability in English is very poor
and I stutter a lot during it.
 I cannot use Excel and PowerPoint
properly.
 I stay very confused during taking any
decision and thus I have low decision-
making ability.
 I am a very bad leader and have low
leadership skills.
 I cannot function properly inside a group
due to my low team working ability.
Opportunities
 Improvement in spoken English skill can
be done.
 Opportunity is there for learning excel and
PowerPoint.
 There is a chance for enhancing leadership
abilities.
 I can learn teamwork methods.
 I can become a better decision maker.
Threats
 Poor English-speaking skills will not let me
talk properly with other employees.
 Without proper knowledge of MS office
tools, I will make many mistakes.
 I will never be able to lead my employees
without fine leadership skills.
 I will fail at working inside a group and it
is a serious threat for my professional life.
 Faulty decisions taken by me can ruin my
career.
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Table 1: Personal SWOT analysis
(Source: Created by the learner)
Skills audit
Skills Highly skilled Moderately skilled Require training
Communication
Leadership
Technical
Teamwork
Decision taking
Accounting
Good legal work skills
Table 2: Personal skill audit
(Source: Created by the learner)
Personal development plan based on the SWOT analysis for one of the job roles
I will develop a PDP to increase some skills, which will be required to work for a role as a HR manager.
This will take proper methods and SMART objectives will be applied to achieve this skill.
Personal development plan
Skill Actions I will take to
achieve this skill
Monitoring process Time frame
Communication As my ability for
speaking English is very
low, I will have to
improve it. I can easily
join a language learning
class to improve this
ability. This English
class will let me interact
with teachers and
discuss my problems in
I will have to know my
progress in this skill.
After taking classes for
few days, I will have
test my English
speaking ability with
other people. I can
participate in
conversation and see if
my accent has changed
3 months
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speaking English. These
classes hosts sessions
for interaction with
other members and it
will let me overcome
my fear. I can learn new
words and improve my
accent in English (Hall,
2017).
or if I am speaking
phrases properly or not.
I can know about my
mistakes by taking
feedbacks from others. I
can also compare my
pronunciation with
teachers to understand
about my progress.
Table 3: PDP for communication
(Source: Created by the learner)
Skill Actions I will take to
achieve this skill
Monitoring process Time frame
Technical skill I need to learn some
software skills. It will
be easy for me if I join a
computer tutorial class
for learning MS office
software. These classes
will let me have in
depth knowledge about
this software. Teachers
are there for my help
and they will guide me
in my learning process.
I can easily learn many
operations regarding
excel as well as
PowerPoint by attending
this class (Hirsch,
2017).
I have to monitor my
learning progress. I can
practice difficult lessons
from internet and this
will let me judge my
skill by solving difficult
tasks. Examination held
at this tutorial class can
be very helpful. I can
learn from my mistakes
easily and can correct
myself in future.
2 months
Table 4: PDP for Technical skill
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(Source: Created by the learner)
Skill Actions I will take to
achieve this skill
Monitoring process Time frame
Leadership skill I can hone this skill by
reading about various
leadership styles. Each
organisation is different
and requires unique
leadership. I can read
about many
organisations and see
the kind of leadership
strategies they used for
improving team
performance. I need to
know about these by
reading many scholarly
articles and books about
leadership. These books
are very good for giving
idea about leadership. I
can refer to world
leaders and their
methods for leading
teams. I will have to
become more confident
and understand people’s
needs in workplace to
lead them properly
(Kouzes and Posner,
2016).
The best way to monitor
my leadership abilities
is by implementing
these in organisations. I
can join a small
company and use my
skill to lead people. If I
can lead a group without
any problem and yield
great results, then it can
be said that my skill has
been enhanced. The
failure should not be
taken negatively and I
can use my past
mistakes to know about
faults in my leadership
methods.
2 Months
Table 5: Leadership PDP
(Source: Created by the learner)
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Skill Actions I will take to
achieve this skill
Monitoring process Time frame
Teamwork skills The development of
skills for functioning
well inside a group
requires teamwork skill
and it can be developed
by working for various
groups. I have to learn
about many group-
forming theories such
as, “Belbin’s theory”
and “Tuckman’s group
forming theory” to
know about factors that
makes a good team.
Belbin’s theory will
give an idea in various
team roles. I can choose,
which one suits best for
me, and focus on it
more for improving my
teamwork (Firth, 2017).
Team working ability
can only be measured
while working inside a
team. Therefore, I have
to evaluate it by joining
an organisation. There
are many charitable
organisations and
voluntary ones, which
require serious
teamwork for success. I
can work for that group
and see if my
contribution in any way
is benefiting the team. If
I see positive results,
then my personal
development will be
clear for me.
3 months
Table 6: PDP for teamwork
(Source: Created by the learner)
Skill Actions I will take to
achieve this skill
Monitoring process Time frame
Decision taking Confidence is most
required for taking
decisions. There is a
requirement to trust
oneself and believe in
the method for
I should evaluate my
decisions in real
business scenarios. Self-
evaluation is a very
good way to understand
one’s faults. Feedbacks
1 month
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implementing decisions.
I have to become more
analytical while doing
various work to make
my decisions have a
stronger ground. I can
follow many business
tycoons and become
inspired by their
abilities for taking
crucial decisions. This
will let me attain more
confidence and trust in
myself regarding own
decisions (Karelaia and
Reb, 2015).
are vital and I can
consult other people
about by decisions to
know if they are good
enough for any business
activity. This can
monitor progress and
give me scope for
further development.
Table 7: PDP for decision-making
(Source: Created by the learner)
SMART objectives
Specific Measurable Achievable Relevant Time bound
I will improve my
English speaking
ability by focusing
on my
pronunciation and
accent.
I will decrease my
grammatical
mistakes and
mispronunciation
than before.
I will have to make
proper use of my
time and resources
given at tutorial
class, which I will
join.
Learning this
ability can let me
communicate
easily with fellow
colleagues.
I will complete it
by 30th August
2019.
I will learn MS
office by focusing
on excel and
PowerPoint
I will work on
creating Gantt
charts and
calculation on
spreadsheets.
I can use tutorial
study materials to
assist myself while
learning.
This will develop
my technical
knowledge and
increase
computing ability.
I will complete it
within September
30th of 2019.
I will learn about I will work on my I will gain It will let me I will finish
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leadership styles
like transitional,
democratic and
autocratic
methods.
failures as a leader
and improve my
quality of
leadership ability.
knowledge of key
leadership styles
by using books
and journals.
support employees
better and lead
them to achieve
organisational
goals.
learning by 30th
November of
2019.
I will increase my
teamwork ability.
I will have to
function better and
improve output of
my team more
than before.
I have to focus on
Belbin and
Tuckman’s
theories more and
knowledge can be
found from
secondary sources.
This will be
turning point of
my career because
my teamwork will
pay off as
organisation’s
success.
This objective will
be finished by
February 29th of
2020.
There will be
improvement in
my decision taking
skill.
It should be better
than my previous
decisions at work.
I should be more
confident and learn
about decision-
making process by
using secondary
sources.
Ability to make
rightful decisions
will make my
professional career
better.
I will finish it by
March 30th of
2020.
Table 8: SMART objectives
(Source: Created by the learner)
Reflective statement
This development plan for skills was very useful for me. I used to lack these skills before and my
professional career was suffering due to this. My inability to speak English was making communication
impossible and there was huge amount of misunderstanding with other people due to this. After gaining
this skill, I am much fluent in English and can speak properly with people. My improper leadership style
was affecting my career and I used to make serious mistakes in it. This development plan was sufficient
for me to improve my ability. My technical proficiency at using MS office was lacking and it was
difficult for me to understand this software at initial level. I learnt about various team-forming theories
and understood my role inside a team. It is helping me to function smoothly inside a workgroup. These
skills were very difficult to achieve at initial stage and would not have been possible for me to gain these
without help of my tutors. Books and journals helped me a lot to gain these skills. Now I can say that I am
very much proficient in these skills and can use it in my professional career.
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LO2
P3 Analyse the differences between organisational and individual learning, training and
development
Organisational learning, training and development are fulfilled through the efficiency of the staffs and
the ability of the company to generate better results in their business operations. The application of
“organisational learning and development” ensures the employees within the organisation are able to gain
knowledge and skills relevant to their job roles. The prospect of organisational “learning, development
and training” (LDT) is attained by the company through integration of better staff training sessions and
employee engagement tactics (Namada, 2018). The scope of generating better employee engagement
within the organisational framework is based on the aspect of providing CPD to teams and departments as
a whole instead of individuals. The training sessions are tailored with the aim of reducing the skills and
knowledge gap for the entire department.
Individual learning, training and development are achieved within the organisational setting through the
application of effective LTD in improving the skills level of the employees. The ability of the
management to integrate efficient CPD in their organisational framework enhances the scope of
individual development through enhancement of skills and knowledge relevant to their job roles. Training
the staffs through appropriate learning styles ensures they are able to experience innovative situations and
gather knowledge that can be applied within their job roles (Bendell, 2017). The tenets of individual
development would provide the employees in an organisational setting to perform their job roles with
efficiency and attain their professional goals in the business environment.
P4 Analyse the need for continuous learning and professional development to drive sustainable
business performance
The need for organisational development within the internal environment of the company is based on the
performance of individual development that every employee experiences. The management of
organisations need to provide appropriate learning opportunities for the individuals to gain effective
knowledge and skills in their job roles. Considering the industry that Boeing operates within, it is
essential for the company to provide its employees with the opportunity to gain better skills while
functioning within the organisation. The strategy of implementing “continuing professional
development” (CPD), in their internal operations would provide certain benefits to the organisational
development through the personal growth of employees (Moore, 2017). The procedure of CPD involves
proving the employees with the scope to “maintain and develop relevant skills and knowledge” that
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