BMS411 Assignment: High Performance Work Culture Presentation Analysis

This presentation examines the concept of high-performance work cultures, focusing on the essential characteristics and the crucial role of effective leadership in fostering such environments. It analyzes how management development programs, particularly coaching and mentoring frameworks like the GROW and CLEAR models, enhance organizational performance, using Marks and Spencer as a case study. The presentation further evaluates the impact of these practices on organizational culture and staff development processes, including both coaching and mentoring impacts. The conclusion emphasizes the significance of a high-performance work culture for overall business function, highlighting the positive influence of leaders, mentoring, and coaching on employee capabilities and staff development. The presentation is designed to meet the requirements of module BMS411.

HIGH PERFORMANCE
WORK CULTURE

TABLE OF CONTENT
 Introduction
 High performance work cultures
 Characteristics of high performance work cultures
 Effective leadership contribute
 Management development programmes.
 Coaching framework
 Mentoring framework
 Impacts organisational culture and staff development processes
 Conclusion
 References

INTRODUCTION
It is crucial for organisation to develop high performance working
culture as it will lead to have significant impact on overall
performance or functioning of business. high performance work
culture will motivate employees to conduct business practices in
significant manner and attain desired goals of business. This
presentation is based on Marks and Spencer company. This
organisation is dealing in fashion retail sector and providing high
quality products and services to customers.

HIGH PERFORMANCE WORK
CULTURE
High performance work culture can be describe as the behaviours
or norms set by company with the motive of accomplishing
superior results. It is very important for Marks and Spencer
company to create high performance work culture in order to
conduct business practices in more significant manner. Through
this overall capabilities and potential of employees to conduct
business practices will be enhances.

CHARACTERISTICS OF HIGH
PERFORMANCE WORK CULTURE
High performance working culture will assist company to attain high
level of working performance along with this gaining competitive
edge over other rival companies. It is essential for business to
motivate employees of continuously increasing their performance and
productivity to carry out operational task in significant manner.
Different characterises of high performance working culture is
mention below in detail –
 Strong leaders
 Empowered and engaged employees
 Openness to change

EFFECTIVE LEADERSHIP
CONTRIBUTE
Leaders are crucial and important part of business that will lead to
have significant affect on overall performance and capability of
business. It is essential for organisation to consider strong and
effective leaders as it will lead to have significant impact on
overall performance or productivity of business. There are different
ways through which leaders contribute in creation of high
performance working culture.

MANAGEMENT DEVELOPMENT
PROGRAMMES
It is essential for organisation to develop or create effective
management development programme that is significant for
enhance performance level of business. Management
development programme will lead to provide guidance and
direction to employees for conducting business practices in
more significant manner. This will lead to have major influence
on capabilities of potential of employees to perform business
practices.

COACHING FRAMEWORK
The GROW Model is considered as one of the effective coaching
framework that is utilised into conversations, meeting as well as all day
leadership for unlocking various possibilities as well as potential.
Moreover, respective model was developed in year 1980 by Sir John
Whitmore and its colleagues.

MENTORING FRAMEWORK
CLEAR Model
It was developed in year 1980s by Peter Hawkins. Respective model performs within
the ideas for attaining maximise workplace performance. It is basically concentrates
upon the requirements for mentoring at present competitive business atmosphere for
promoting staff development. This incorporates fives stage all of them are explained
below in respect of Marks & Spencer:
 Contract
 Listen
 Explore
 Action
 Review

IMPACTS ORGANISATIONAL
CULTURE AND STAFF
DEVELOPMENT PROCESSES
Mentoring and coaching practices will lead to have major impact on
organisational culture and staff development processes. It is
essential for Marks and Spencer company to analyse and evaluate
the impact of management development programme in order to
correctly performing various activities of business. This the
business working culture will be affected and influence over
development process of staff.

CONTINUE..
This will influence over performance an working style of
employees and development process of staff member will be
affected significantly. Coaching and mentoring impact on staff
development process as well as business culture is explain
below -
 Coaching impact
 Mentoring impact

CONCLUSION
From the above presentation it can be conclude that high
performance work culture is significant for organisation as it
will lead to have positive impact on overall functioning of
business. Leaders are very helpful in creating or developing
positive working environment for employees by influences
them to enhance their capability and performance. Mentoring
and coaching will lead to enhance staff development practices
as well as positive impact on working culture of business.