Developing Individuals, Teams, and Organizations Report

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DEVELOPING INDIVIDUALS, TEAMS AND
ORGANIZATION

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Table of Contents
Introduction:...............................................................................................................................3
LO1: Required employment knowledge, skills and behaviours of HR professionals...............3
P1: Skills, Knowledge and Behaviours of HR professional at Hightown Housing
Association:............................................................................................................................4
[P2, M1, D1: Assessment of Personal Skills of HR advisor..................................................5
LO2: Factors to be considered in Implementation and evacuating inclusive learning and
development:............................................................................................................................10
P3: Difference between organisational and individual learning, training, and development.
..............................................................................................................................................10
P4: Need of continuous learning and professional envelopment for HR advisor at
Hightown Housing Association:..........................................................................................12
M2: Application of learning cycle theory to continuous learning and professional
development:........................................................................................................................13
LO3: High Performance Working (HPW)...............................................................................14
P5: Contribution of HPW for employee engagement and organisational competitive
advantage..............................................................................................................................14
LO4: Different approaches of High Performance Management at Hightown Housing
Association...............................................................................................................................16
[P6, M4, D2] Approaches of HPW......................................................................................16
Conclusion:..............................................................................................................................17
References:...............................................................................................................................18

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Introduction:
The following assignment project is executed for studying the educational concept of
development of individuals, teams and organisations. The study is performed by
understanding the key skills, professional knowledge and behavioural attributes of HR
professional such as HR advisor at Hightown Housing Association is studied. The report is
further expansion of assessment of personal skills of HR advisor at Hightown Housing
Association with experience of 1 year. The personal skill audit of the same is tabulated to
understand the strengths and weakness of HR advisor by the Board of governors (BOG) at
Hightown Housing Association. (Fu et al. 2015) The plan for professional development of
HR advisor is created with understanding of skill and knowledge to be acquired and
professional standards to be developed. The study of CPD that is continuous learning and
professional development is performed followed by high performance working system at
Hightown Housing Association. The various approaches that are adopted by organisations
like Hightown Housing Association in respects to gain the HPW system and enhance the
efficiency of organisational performance are studied further. The critical analysis of various
ways of performance management is performed to conclude the study. (Addams et al. 2013)
Scenario 1:
LO1: Required employment knowledge, skills and behaviours of HR
professionals.
The Hightown Housing Association is a well reputed real estate organisation in United
Kingdom therefore as a HR advisor the required professional knowledge, skills, and
behavioural attributes of a HR professional at the organisations are detailed below.

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P1: Skills, Knowledge and Behaviours of HR professional at Hightown Housing
Association:
a) Determine the skills, knowledge and behaviours required by HR professional at
Hightown Housing Association.
The Human Research Professional such as a HR manager must possess effective and
productive organisational skills in order to benefit the organisations like Hightown Housing
Association. (Baasanjav, 2013) The variant skills, knowledge and behavioural requirements
of HR manager are considered as follows:
Effective Leadership: A manager is a leader at first place, therefore a HR manager at
Hightown Housing Association is demanded to be an effective leader in order to direct the
team towards goal achievements as well as an individual should be capable of managing the
tasks and people of an organisation. (Awais, et al. 2012) The effective leadership skills of a
HR manager would lead the employees towards an effective process of achieving personal
and professional goals.
Decision making: A HR manager is required to possess the skill of decision making in order
to expand the task oriented scope of the business. The HR manager requires being capable of
weighing the intensity of situations as well as relating it to the predicted impact of every
decision on the final outcome of the task or an organisational operation. The HR manager at
Hightown Housing Association requires identifying the situations and taking calculated
decisions to lead the tasks effectively. (Boud et al. 2012)
Continuous learning and Professional Development (CPD): The most important
organisational and conceptual knowledge a HR manager should possess is to acquire
continuous learning and professional development (CPD). (Boud et al. 2013) As CPD is an
effective industry oriented management and progress tool that can help a manager to motivate

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employees enhance their skills and learn continuously in order to develop personally and
professionally. The Hr manager must adopt the professional knowledge therefore an
individual can bring development oriented ideas in the organisational process.
Rules, Regulations and Legislations: HR manager is the profession that holds the
responsibility to manage tasks and people together therefore HR manager would require
acquiring the knowledge of legislations like Employment law, safety and security law,
government legislations etc. The HR manager is required to be remaining up to date about the
variations made in the legislations as well as to develop the management schedules
accordingly. (Boud et al. 2013)
Assertive Behaviour: The HR professional must possess assertive and positive behaviour
towards the employees. (Patel et al. 2012) The HR manager or any HR professional must be
confident to put forward the ideas, good listener and must pay attention to the suggestions of
other team members; the one must be excellent at people management so that the employee
to employer as well as employee to employee relations remain balanced. (Baasanjav, 2013)
[P2, M1, D1: Assessment of Personal Skills of HR advisor
b) Detailed personal skills audit:
The audit of personal techniques and achievements after working at Hightown Housing
Association for the duration of year is detailed as follows.
Name:
Job Role: Human Resources Advisor
Skills Rank Unsatisfactory Satisfactory Good Excellent Superior
Communication 5

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Skills
Employee
management
4
Assertiveness 4
Operation
management
5
Academic
knowledge
4
Work pressure
and deadline
handling
4
Understanding
of Rules, laws
and
Legislations
3
Decision
Making
3
Handling Work
Pressure
2
Workplace
Experience
3
Continuous
learning and
professional
development
4

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(CPD)
c) Professional development plan:
Skills Objectives Action required Time required
Employee
management
The objective is to
understand the
employee
requirements and
manage the human
assets demanded by
the employees. The
employee to
employee as well as
employee to
employer relationship
is required to be
managed. (Jarvis, 208)
The communication
between management
and employees is to
be improved.
To maintain the
employee relationship
the HR professional is
required listening to
the disputes faced by
the employees.
(Rangkuti, 2015)
The HR professional
would require to
develop the skill of
employee
management by using
tactics like employee
appreciation, rewards
etc.
2 weeks
Workplace
Experience
To upgrade the
workplace experience
of a HR professional
To improve the
organisational
experience as a HR
advisor an individual
must take part in
different activities in
the company.
6 Months

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Taking
responsibilities of the
tasks would help in
gaining the
experience of
handling different
situations. (Patel et al.
2012)
Understanding of
Rules, laws and
Legislations
To improve and
update the required
rules, laws and
legislations in order
to improve
professional
experience as an HR
advisor (Boud et al.
2012)
Being a HR advisor
an individual requires
to have higher
understanding of
rules and regulations
set in the business
and as well as the
government
established
legislations. In order
to improve
understanding of
rules and regulations
the HR adviser has to
up to date keep
knowledge business
rules therefore the can
advice the correct
options to the
management teams
and other domains of
Hightown Housing
Association.
3 weeks
Continuous learning To improve CPD in To improve the 6 weeks

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and Professional
Development (CPD)
order to acquire
professional business
development skills.
Continuous learning
and Professional
Development (CPD) the
HR advisor is required
to keep taking trainings
and professional
development courses
and on job experiences.
Work Pressure
Handling and
decision making
To improve the HR
advisor’s abilities to
handle work pressure.
In order to improve
the abilities of HR
advisor in order to
take immense work
pressure under short
time targets as well as
quick and effective
decision making, an
individual required to
practice the skills
over a time period.
The HR advisor must
be given the
situations where one
need to take instant
decisions by
calculating the effects
of certain situations in
short time. (Awais, et
al. 2012)
4 Weeks

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LO2: Factors to be considered in Implementation and evacuating inclusive
learning and development:
P3: Difference between organisational and individual learning, training, and
development.
d) Executive Report- The HR advisor is required to acquire professional and personal
development skills in respect to improve the experience of working at Hightown Housing
Association as well as in order to contribute to the organisation’s benefit, an individual HR
advisor is demanded to learn, train, and develop oneself continuously. (Jarvis, 208) Therefore
the technique of continuous learning and professional development (CPD) is required to be
adopted along with personal improvements of HR advisor. Being a HR advisor an individual
is required to well educated, well trained and well developed in the personal and professional
skills that can help in fulfilling the job effectively. (Fu et al. 2015)
The difference between Organisational and Professional learning, training and development
is tabulated below:
Organisational Learning, Training and
Development
Individual Learning, Training and
Development
Organisational learning, training and
development are the process of understanding
the already established organisational
standards, rules, regulations and operational
processes. The organisation learning, training
and development for a HR advisor at
Hightown Housing Association can be
considered as learning different
Individual learning, training and
development is the process of building an
individual’s personality and behavioural
attributes that can help one grow in the
professional environment. The HR advisor at
Hightown Housing Association is required to
continuously learn, train and develop him/her
in order to improve the abilities for enhanced

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organisational processes, on job training for
application of learned theories and
application of skills to develop an improved
organisational process. (Noe et al. 2017) The
HR advisor at Hightown housing Association
is required to be well educated about the
government rules and regulations in real
estate domain as well as HR advisor is
demanded to be well acknowledged about the
employment laws, salary and incentive laws
etc. The HR advisor must practice the HR
skills like rewards, motivation and
inspiration, leadership etc with appropriate
training. The HR advisor must implement
these techniques and skills like CPD in order
to improve organisational performance of
Hightown Housing Association.
professional workplace. The personal
learning, training and development involves
the activities like personality development of
an individual, confidence building,
communication enhancement etc. These are
the personal skills that help the HR advisor to
perform well in the organisational
environment. (Hohenstein et al. 2014)
The organisational learning, training and
development are implemented for the betterment
of organisational strategies at Hightown Housing
Association. (Van, 2015)
The individual learning, training, and
development involves taking educational
activities like soft skills, personality
development, enhancement of thinking ability
and decision making etc.

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P4: Need of continuous learning and professional envelopment for HR advisor at
Hightown Housing Association:
Once an individual secures the professional position such HR advisor, based on the academic
knowledge and prior organisational experiences at reputed organisations like Hightown
Housing Association, he/she is required to grow the professional skills in order to perform
effectively in the organisational process. The organisational market is rapidly changing and
professionally growing on global scales therefore the professional skills demanded by the
international market are demanded to be updated and acquired by the HR advisor at
Hightown Housing Association. (Hohenstein et al. 2014) Being an advisor an individual need
constant learning and training to develop professionally effective environment. In such cases
the term called continuous learning and professional development (CPD) comes in utilisation.
CPD is one of the most important concepts in professional networks especially for the
authority and responsible positions like HR advisor. HR advisor is required to learn about
new legislations, rules and skills of management to improve the organisational process with
the most optimum options to be suggested to the management team. CPD helps in improving
organisational reputation with well educated, well trained and well developed employees in
the professional domain.
M2: Application of learning cycle theory to continuous learning and professional
development:
The learning cycle is basically the theory that is practically applied for enhancing the
understanding and utilisation of a particular organisational or educational field. (Hohenstein
et al. 2014) There are multiple theories of learning cycle available but the most effective and
highly adopted learning cycle for CPD called as Kolb’s learning style cycle. Therefore the
application of Kolb’s learning cycle to CPD of HR advisor is detailed as follows:
Kolb’s learning theory/cycle: