HAT302 - Hilton Brisbane Food Poisoning Case Study & Solutions

This case study analyzes a suspected food poisoning outbreak following a wedding reception at the Hilton Brisbane in March 2016. Initial tests suggested a highly contagious virus, later identified as Norovirus, as the cause. Approximately 50 guests experienced vomiting and diarrhea, with three requiring hospitalization. Investigations by public health officials, including food sample testing and guest interviews, found no issues with the Hilton's kitchen or external caterer, pointing towards person-to-person transmission. The incident negatively impacted the Hilton's reputation, prompting the need for solutions to reassure guests and reinforce food safety measures. Recommendations include proactive food testing and effective communication strategies to highlight the absence of kitchen-related issues and emphasize the potential for viral transmission. The report concludes that the outbreak was likely an accidental occurrence, with efforts needed to restore confidence in the hotel's food and beverage services. Desklib provides past papers and solved assignments for students.