Business Career Development: Personal Statement, CV, SWOT Analysis

This report provides a comprehensive overview of a career in business, focusing on the role of a Housekeeping Manager within the Hilton Hotel. The report includes a personal statement supporting a job application, a Curriculum Vitae highlighting relevant skills and experience, and a personal SWOT analysis to identify strengths, weaknesses, opportunities, and threats. The author demonstrates their interest in the hospitality industry and their qualifications for the position, referencing their previous work experiences and acquired skills. The report emphasizes the importance of communication, teamwork, and leadership skills, along with the ability to manage budgets and understand accounting principles. The author also outlines their SMART objectives and discusses the core values of Hilton Hotel, aligning their career aspirations with the organization's mission and vision.

Career in Business

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
TASK A...........................................................................................................................................1
Reason for both the personal statement and the CV...................................................................1
Overview of Organisation...........................................................................................................2
TASK B...........................................................................................................................................3
Personal statement in support of application..............................................................................3
Curriculum Vitae designed to fit purpose...................................................................................4
Personal SWOT Analysis................................................................................................................7
CONCLUSION..............................................................................................................................12
References:.....................................................................................................................................12

INTRODUCTION
Career in business is a major perspective for an individual in order to meet the goals as
well as objectives which are associated with the career within a set period of time. A successful
career in business plays a great role in developing a large number of opportunities that are crucial
for the growth and development of career of an individual (Ventrone, 2020). Within the
academic and professional life, it becomes essential for a person to concentrate on its career in
business and take decision accordingly in an effective and precise manner for achieving success
within career-related life. This portfolio contains a clear and well-created personal statement that
supports an application for a work experience placement. The chosen organisation is Hilton
Hotel which is taken into consideration in order to demonstrate various aspects of this portfolio.
Along with it, there will also be a CV that will highlight the personal skills and abilities of an
individual that are concerned with the post of Housekeeping Manager. In addition to it, an action
plan will be designed towards development of skill.
MAIN BODY
TASK A
Reason for both the personal statement and the CV
It becomes crucial for a person to take into account its personal analysis in order to
achieve the goals and objectives of the organisation in an effective and efficient manner. I
personally take interest within housekeeping manager of a hotel for the purpose of developing it
on a large scale (Rowley, 2022). According to my knowledge, there is a higher accountability of
a person for building as well as improving a great number of skills as well as abilities along with
the base of knowledge about the housekeeping manager for the process of growth and
development. I personally get inspired from housekeeping manager of Hilton as I am able to
manage the business operations of Hotel in global countries as I have possessed with a wide
number of customer service skills.
Currently, I possess effective communication skills, team-working skills, leadership
skills, critical and analytical thinking skills and many others. I also have evolved some sort of
knowledge about the practices of the job role of housekeeping within a hotel. According to my
understanding, the job role of housekeeping provide assistance to hotel in conducting
interactions with a large number of customer-base at the time when they are online. This kind of
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job role is effective within overall industries. I have six years working experience within Enev 66
EOOD - Gabrovo, Bulgaria Barford Court as an account assistant from 1998 to 2003. After that I
had joined Rid-Bulgaria Gabrovo as a customer service assistant in the year 2004 as well as
gained five years working experience till 2009. In the year 2009, I joined DiDi and performed
job role of Sales Assistant till year 2015 and further proceeded with Green Mop organisation as a
cleaner from May to September, 2016. In such manner, I had continuously gaining my working
experiences through working at different organisations and performing different job roles
(Hikino and Bucheli, 2018). Presently, I am working at Excess Baggage organisation in London
as a lost property officer in the month of April, 2022 and currently working in this organisation.
In this way, I have gained a lot of working experiences in varied number of organisations
performing distinct job roles in each. The working experiences that I have gained from these
organisations have developed a large number of skills within me and enhance the base of my
knowledge also.
Overview of Organisation
Within this portfolio, Hilton Hotel is taken into account which is a multinational brand
that is full of service hotels as well as resorts and is a flagship brand of American-based global
hospitality organisation. The respective hotel is recognised globally as a pre-eminent hospitality
business that develops, owns, manages or franchises around 2000 resorts, hotels and vacation
ownership properties. Hilton Hotels and Resorts was founded in the year 1919 by Conrad
Nicholson Hilton and is headquartered in McLean, Virginia, US. This organisation is targeted at
both business as well as leisure travellers with the locations in various city centres, convention
centres, near airports and famous vacation destinations throughout the world. The strategy of this
hotel is to redefine as well as advance the sustainable travel internationally. As part of this
strategy, the organisation has committed to enhance the social media along with crucially
minimising the influence of environment (Dimitrova and et.al., 2020). The mission of Hilton
Hotels and Resorts is to be the most hospitable organisation within the world through creating
heartfelt experiences for its guests, meaningful opportunities for its team members, great value
for its owners as well as a favourable influence within its communities in which it serve its
services. The vision of the respective hospitality organisation is to fill the earth with the warmth
as well as the light of the hospitality industry. I have interest to work in such hotel because the
hotel strives to stay at top while demonstrating the most dynamic approaches of keeping the
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earth vibrant through its services. The core values of Hilton covers integrity, leadership,
teamwork and ownership. I also have solid customer service skills such as communication skills,
interpersonal skills, critical and analytical thinking skills, leadership skills, team-working skills
and many more (Baskerville and Baskerville, 2018). These skills and abilities within me can
express my compassion as well as empathy for the market-base and help organisation also in
achieving its targets and objectives in a a more effective and efficient manner. It will also help
me in developing my future career within this business in a very successful way.
TASK B
Personal statement in support of application
I am interested to work with Hilton hotel because this hotel is having high reputation and
I can find a good professional growth within this organisation. Secondly, I have applied for the
job role of Housekeeping Manager because I have good work experience as a Housekeeper
Executive as well as the Head Housekeeper within two different organisations. I am well
disciplined and hard working individual who always work hard to help his organisation to grow
well. I am also very concern about my professional growth and I believe in tick for tack strategy
which means if I am doing well for longer period of time then I expect professional growth and if
I am not performing well then the organisation and sensors are having full authority to punish
me. I have noticed the Job advertisement where I analysed that the vacant job role of this
organisation is having few essential skill for the candidate to apply and I am having all of those
skills even few skills are my strongest strengths.
My SMART Objective is mentioned below-
Specific Measurable Attainable Relevant Time based
I want to
develop my
skills well so
that I am
capable enough
to apply for
vacant job roles
for my
This objective is
measurable
because when I
am able to clear
different
interviews of
different
organisation then
This objective is
considered as
attainable because
I just need to
focus on my weak
skills like
decision making
skill and
This objective is
relevant because
this objective can
be achieved
without any
unlawful activity.
I need 6 months
to achieve this
objective.
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professional
growth
I can believe that
I am able to work
effectively for my
professional
growth.
accounting skill
and improve them
effectively.
Curriculum Vitae designed to fit purpose
RESUME
PERSONAL DETAILS STRENGTHENING SKILLS
Name- xyz
Phone no.- xxxxx354
E-mail address- [e-mail]
LinkedIn profile- xxxx
Residential address- xxxx
Nationality- Irish
Marital status- Married
Communication skill
Accounting skill
Leadership skill
Listening skill
Team working skill
Objective- To secure a challenging position in a reputable organization to expand my
learnings, knowledge, and skills.
WORK EXPERIENCE
Organisation Job Title Roles and responsibilities Time duration
Enev 66 EOOD
- Gabrovo,
Bulgaria
Account
Assistant
 Invoice processing
Credit control
 Cash book maintenance
 Banks reconciliation
 Raising sales invoices
 Processing expense requests
 Maintaining the company
February 1998 to
March 2003
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purchase and sales ledgers
 Liaising with third parties-
providers, clients and
suppliers
 Updating and maintaining
procedural documentation.
Rid - Bulgaria,
Gabrovo
Customer
Service
Assistant
 Resolving customer
complaints
 Responding to phone call
and email requests
 Maintaining customer
service records
June 2004 to
April 2009
DiDi - Gabrovo,
Bulgaria
Sales Assistant  Selling cars and car parts September 2009
to May 2015
Green mop -
Brighton
Cleaner (part-
time)
 Office cleaning
 Dust on the desks and
surfaces
 Cleaning kitchen
 Cleaning toilets
 Hoovering
 Moping
 Empty bins
May 2016 to
September 2016
MOMC Mile
Oak - Brighton
Housekeeper
(part-time)
 Keeping keys
 Change materials in the
nurses and doctors rooms
 Ordering some materials
April 2018 to
December 2018
self employed -
Brighton and
Hove
Head
Housekeeper
 Cleaning
kitchen,cooker ,sing
 Cleaning bathrooms
April 2015 to
April 2020
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 Hoovering
 Moping
 Tidy up
 Empty bins
RMBI - Hove Housekeeper  Vacuuming
 Sweeping
 Emptying trash cans
 Dusting shelves
 Mopping floor
 Laundry
 Ironing
April 2020 to
June 2021
Barford court -
Hove
Customer
service
Carer level 2
 Personal care - assist with
personal hygiene, washing
assistance with using the
toilet, assistance with
incontinence.
 Support with eating and
drinking.
 Assist with mobility - use
the hoist or other aides or
assistance in standing and
movement.
 Dressing or assisting with
physical activities
 Records keeping
 Medication Administrator
June 2021 to
April 2022
Excess Baggage
Company -
London /
Gatwick Airport
Lost property
officer
 Coordinate lost and found
issues with the stations
 Ensure all lost and found
April 2022 to
Present
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files updated.
 Follow up with lost
baggage issues
 Coordinate with customer
service department for all
cases
 Update left behind baggage
report on daily basis
 Ensure closure of all
customer complaints.
TASK C
Personal SWOT Analysis
It is considered as most crucial framework as it provide insights based on individuals
personality strengthen, opportunities and other foreseeable challenges that a person can increase
in pursuit of his career goals (Agarwal, 2021).
Housekeeping manager is that person who is liable for organising, developing &
planning overall operation of housekeeping department. Therefore it is very essential for an
individual to have few significant skills in order to be a good housekeeping manager. As I also
want to be a good housekeeping manager, hence I have to ensure to have certain significant and
basis skills that will help in in performing my job role efficiently. Therefore, in this context there
is a SWOT analysis that will help me in knowing that in which are I need to bring more
improvement and in which area I can perform better.
Strength
It describe that what an individuals good at and which separate it from the others.
Therefore, I have analysed foe of my strength that will help me in become a good housekeeping
manager. These skills are mentioned below:
 Communication skill- It is my strength as I have an ability to clearly communicate with
the clients, supervisors and co workers that ensure expectation for all cleaning are
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thoroughly understood. It help me in meeting the client's needs and enable to perform my
job role efficiently.
 Accounting skill- It is my another major strength as I have worked in financial
department within organisation. Therefore, I have a great knowledge of accounting that
will help me creating and managing budget for the different department of the
organisation.
Weakness
These are defined to those barriers that stop individuals from performing at their ideal
performance (Cheung and Woo, 2021). In relation to my weakness there are few lacking are in
which I need more improvements. These areas are discussed below:
 Decision making skill- In this skill, housekeeping manager have to take decision
regarding best use of the resources. Therefore it is significant for me to have such
knowledge. But I am not able to decide what kinds of the equipments should purchase
and so on. It will delay the process that is not good for my job performance. So I need ot
work more on this.
 Problem solving skill- As being an housekeeping manager I have to solve the issues that
will arise in my department, but, now, I am lacking in this skill. Therefore in order to
perform well in these type of situations within organisation, I have bring more
improvement in this skill.
Opportunities
It refers to the positive factors which could be advancing for the individuals. I have also
identified these factors which are mentioned below:
 Technical skill- As in every field, technical skills are required essentially, therefore by
adopting this skill I can improve my efficiency within my chosen job role. Technical skill
will give me a specialised knowledge & expertise which will required to perform the
position of housekeeping manger.
 Professional attitude- It will be a great opportunity for me if I develop a professional
attitude in me. By being confident, trusting, optimistic, open and growth oriented I can be
a good manager within the hospitality sector.
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Threats
These elements are potential harmful for an individual as it create hurdle for them in
attaining heir goals (Daskalaki and Hyams-Ssekasi, 2022). For me there are some threats,
discussed below:
 Time management skill- It is biggest threat for as a am not able to properly manage the
time & set a schedule which is required to be a housekeeping manager for ensuring all the
cleaning on time.
 Flexibility- It is another threat as if I want to be a good housekeeping manager, for this I
have to work different hours every day according to the clients needs. But I am not so
flexible due to which it create hurdle for me to work with a flexibility.
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Action plan
This plan helps individual in focusing on developing their skills required for specific job
(Youngblood and et. al.,2021). Therefore, in order to ben an effective housekeeping manager, I
have also need to develop an action plan that help in to overcome form the identified weakness
or lacking area. This action plan is mentioned below:
Skills Importance of
skills
How can I
improve relevant
skills?
Measuring
Criteria
Time period
Decision
making
It is important for
me to enhance my
decision-making
skills in order to
make relevant
business choices
that works for my
professional role.
It can be
improved by
observing other
people or seniors
in my
organisation.
It is
measurable
in nature
and can be
measured
by past
performanc
e with
present
performanc
e of making
business
decisions.
1-2 years
Problem
solving
Being a
housekeeping
manager, it is
important for me
to address
employees'
problems
I will not directly
pass judgements
on issues and
more focus will
be on solutions.
Employee's
satisfaction
level will
show how
effectively I
resolve their
issues or
8-10
months
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