Hilton Group: Detailed Analysis of Hospitality Business Operations

This report provides a detailed analysis of the Hilton Group's business operations within the hospitality industry. It examines key departments such as front office, food and beverages, and accommodation, highlighting their roles in delivering quality services. The report further explores the contributions of the hospitality industry at local, national, and international levels, emphasizing its economic impact. It also categorizes different types of businesses within the hospitality sector, detailing the products and services offered, including food and beverages, travel and tourism, and accommodation. The analysis covers the importance of these services in enhancing the quality of products and services and improving economic conditions.

P1 Different type of businesses within hospitality sector with products and services
offered
In the hospitality sector or business industry, a wide range of products and services are been
taken in consideration. These products and services that are been taken in consideration by a
hospitality firm. Some major businesses in hospitality firm and the products and services they
offer are as follows:
TypeProducts and services offeredFood and Beverages This is the most important and vital
sector with major customer count. It involves the products and services related to eatery and
food items like edibles and drinks and can operate individually as well as in collaboration
with other hospitality businesses.Travel and tourismThis provide the services like visiting a
place or making a trip during a holiday. It includes the leisure based products and services like
travelling, surfing, paragliding etc.AccommodationIt involves the service providers like
hotels, motels and Guest house etc. It works with the food and beverage and travel/ tourism
business along with providing the accommodation services, spa, banqueting facilities etc.
P2 Range of operational and functional departments within Hilton
group
In a hospitality organisation like Hilton Group, there are various and
effective departments that will improve the quality of products and
services. These departments or section within the Hilton Group will work
effectively and will support the fir to gain a decent and good amount of
revenue. This will improve the quality of products and services which
will enhance the quality of operations in much suitable way. Some major
departments within the selected hospitality enterprise is:
Front office: this includes the reception and help desk of the firm that
will improve the quality of operations in much effective way. This will be
the first point of contact for the customers and thus will improve the
quality of business activities and thus will improve the quality of
hospitality operations in much suitable way.
Food and beverages: It will provide the high quality food and edible
services that will improve the core compatibility and performance of the
organisation and thus will help the organisation to enhance the quality of
products and services by the hospitality firm in much effective way. This
is the most important aspects of services that is been offered by the
organisation in much effective way.
Accommodation: This service is the key product of Hilton Group and
thus is of high quality. The accommodation services along with additional
support services like spa, adventure sporting, travelling to local places is
the major service that will improve the quality of products and services in
much effective way.
P3 Contribution of hospitality industry to local, national and international economies
The hospitality industry will look after the proper growth of the economies on local,
national and international level economies in much effective and significant manner. It has the
following impact on various economies:
 Local level: The hospitality industry on the local level will help the firm to improve the
quality of the financial condition of the people operating within the sector. Besides this,
it will promote a location or firm as the exquisite hospitality service provider.
 National level: at the national level, the multiple branches of the hospitality firm will
help the national economy to see a good and positive growth. Besides this, it will also
improve the quality of services to cater various kinds of customers.
 International level: A hospitality organisation like Hilton Group will lead the
organization on the international level to get a good investment and get the customers
from all around the world, improving economic conditions and hospitality sector on
global level.