Analysis of Employee Retention and Turnover at the Hilton Hotel

This report provides an analysis of employee retention strategies, focusing on a case study of the Hilton Hotel. The study investigates the importance of employee retention, aiming to minimize staff turnover. The objectives include understanding the conceptual framework of employee retention, identifying factors that influence turnover rates, analyzing the impact of retention on business activities, and suggesting ways to reduce turnover. The report includes survey findings, highlighting the need for a balance in operational practices and management, as well as the importance of employee satisfaction. Recommendations are provided to improve operational practices and enhance employee trust and confidence. The conclusion emphasizes the importance of effective operational management and employee knowledge for improved retention. References to relevant academic sources are also included.

RESEARCH PROJECT

INTRODUCTION
Each firm aims to retain its talented workers for longer duration. These skilled people
contribute well in success of organization and support in accomplishing goal of
business unit. Employer always ensure to implement effective retention strategies so
that turnover rate of staff members can be minimized. Retention programs emphasis
on building strong relationship between employees and employers.

Aim and objectives
Aim
“To access importance of employee retention and ways to minimize staff turnover in
organization: A study on Hilton Hotel”
Objectives
To understand conceptual framework of employee retention
To identify factors that enhances turnover rate in the Hilton hotel
To analysis impact of employee retention on business activities.
To suggest ways to minimize staff turnover rate in Hilton hotel.

Required changes for improving
relationship with your employees
A. Problem solving B. Initiative C. Communication
0
1
2
3
4
5
6
7
8
9
7
5
8
35.00% 25.00% 40.00%

Employees are satisfied with their
current salaries and pay-offs
A. Yes B. No
0
2
4
6
8
10
12
14 13
7
65.00% 35.00%

Recommendation
Demonstration of survey techniques and data collected by the researchers it can be
said that there is needed to have suitable balance of various operational practices as
well as management of operations. It will be suggested to the managers of unit is that
they must make necessary changes into operational practices which in turn will be
helpful in bringing the suitable gains in the coming period. Moreover, the satisfaction
to employees is quiet necessary as they will build up trust and confidence in
organisation and make suitable efforts.

Conclusion
Analysing the operational practices of Hilton Hotel in relation with retention of the
employees will have effective control over the operational management in the
premises. The employees will have proper information and knowledge regarding the
operations they are going to operate in the business.

REFERENCES
Bryman, A. and Bell, E., 2015. Business research methods. Oxford University Press,
USA.
Edwards, L. and et.al., 2016. Increasing follow-up questionnaire response rates in a
randomized controlled trial of telehealth for depression: three embedded controlled
studies. Trials. 17(1). pp.107.
Hayati, K. and Caniago, I., 2012. Islamic work ethic: The role of intrinsic motivation,
job satisfaction, organizational commitment and job performance. Procedia-Social
and Behavioral Sciences. 65. pp.1102-1106.

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