Hilton Hotel: Comparing Financial and Non-Financial Motivation Factors

This case study compares the effectiveness of non-financial motivational factors over financial factors within the hospitality industry, focusing on Hilton Hotel. The research aims to identify different types of financial and non-financial motivational factors used within the firm, analyze the significance of motivation for employees, critically evaluate the effectiveness of non-financial factors, and recommend effective measures for raising employee motivation. The study uses research questions to explore these objectives and presents findings related to Hilton's use of promotion as a non-financial motivator, the higher motivational impact of non-financial rewards, and the importance of making employees feel valued and respected. The research acknowledges limitations related to time and financial constraints. Desklib provides access to this and similar solved assignments.

TASK 4
To compare the effectiveness of non-financial motivational
factors over the financial factors within hospitality industry:
A case study on Hilton hotel.

RESEARCH AIMS AND OBJECTIVES
The main aim of present report is to compare the effectiveness of non-financial motivational
factors over the financial factors in the task of raising the motivation of Hilton employees.
Research objectives
As per the above given aim following aims and objectives for the present study are set:
 To identify different type of financial and non-financial motivational factors used within
hospitality firm.
 To analyse the significance of motivation for employees in hospitality firms.
 To critically evaluate the effectiveness of non-financial motivational factors over the
financial factors.
 To recommend effective measures for raising the motivation of hospitality employees.

RESEARCH QUESTIONS
Following are the questions on the basis of framed objectives:
 What are the different type of financial and non-financial
motivational factors used within hospitality firm?
 What are the significance of motivation for employees in hospitality
firms?
 What are the effectiveness of non-financial motivational factors
over the financial factors?
 What are the effective measures for raising the motivation of
hospitality employees?

FINDINGS
Theme 1 Hilton uses Promotion as the non-financial mean
Promotion Letter of appreciation Assigning high roles and responsibilities
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
Percentage

Theme 2 Non-financial reward motivates hotel
worker a lot than the financial one
Financial reward Non financial reward
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
Percentage

Theme 3 Non-financial reward make employee feel
like that they are valued and respected by the
company
Yes No
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
Percentage

RESEARCH LIMITATION
The main limitation of the present study are depicted in below:
 Time limitation
 Finance limitation