Cyprus Hilton Hotel: A Property Management and Development Plan

This report outlines a comprehensive property management plan for the development of a new Hilton Hotel in Cyprus. It begins by analyzing the preferable business model for the real estate company, focusing on key partners, activities, resources, and value streams. The report then justifies the selection of an ideal plot based on its location, connectivity, and existing facilities, referencing data from the Department of Land and Surveys. It details the selection of consultants and the formation of a stakeholder group, including research and development professionals, project managers, financial experts, human resource managers, and investors. Proposed value-added ideas, such as attached bedrooms with swimming pools, fine dining with live music, art galleries, and smart bathrooms, are presented alongside the agile methodologies to be used in their implementation. Finally, the report outlines the steps of the project until the operation phase, including development planning, team assembly, feasibility studies, and project implementation. This document is available on Desklib, a platform providing study tools and resources for students.

PROPERTY
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................4
Preferable business model............................................................................................................4
Ideal plot selection.......................................................................................................................6
3. Selection of consultant and formation of stakeholder group...................................................7
4. Proposed value addition ideas..................................................................................................8
5. Steps of the project until the operation phase..........................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Property management is a professional practice related to managing a certain property
that can match up with specific need and requirements of stakeholders. This report will be based
on the case study related to managing a certain specific property in Cyprus. Henceforth, report
will emphasis on the preferable business model in context to the real estate company. Ideal plot
selection will also discuss in the project. Selection of consultant and formation related to
stakeholder group will also discuss. Furthermore, all steps involve in the project related to
operation of the project. Detailed description of property will be discussed in the entire project.
MAIN BODY
Preferable business model
Key Partners
 Investors
 Media
 Suppliers
 Regulators
 Social
media
platforms
 Search
engines
Key Activities
 Research and
development
 Data collection
 Data analytics
 Sales and
marketing
 Product launch
 Team
development
 Technology
installation
Value
Proposition
 24/7
servi
ces
 Prior
itize
guest
satisf
actio
n
 Sanit
Customer
Relationship
 Fast
services
 24/7
reception
facility
 ON
demand
services
 Fast
grievance
Customer
Segments
 Demograp
hic
segmentati
on policy
 Behaviour
al
segmentati
on

 Mobile App
development
izati
on
 Heal
th
and
safet
y of
custo
mers
 Heal
th
orien
ted
food
deliv
ery
syste
m
policy
Key Resources
 Existing brand
value
 Financial
resources
 Skilled human
resources
 Financial
experts
 Digital
platforms for
promotion
Channels
 Social
media
 Digital
platforms
 Mobile
applicatio
n
 Email
marketing
Cost Structure
 Production
 Research and development
 Licensing
 Marketing
 Customer support
 General administration
 Food and beverage
 Talent management
 Infrastructure development
 Technology and innovation
Revenue Stream
 Direct sales
 Online booking
 Search engines
 Social media platforms
 Food
 Beverages and bars
 SPA
 Indoor Pool
 Play ground
Value Stream

 Consumer oriented products and services
 Proper health and sanitize services at the hotel
 Proper medical facility in case of any emergency
 24/7 reception facility available for customers
 Mobile application for any inquiry
 Skilled human resources
Ideal plot selection
Hilton Hotel has spotted the Cyprus market for its new hotel project. The property is
located at the beach capturing the sea view. The idea is to provide the best luxurious experience
to all the visitors by capturing the stunning sea view location. The property is 115 meters above
the sea level which create a breathtaking view at the hotel. The location entertain 300 days of sun
shine in the whole year which make the location weather oriented friendly that would further be
cherishing the experience of all its visitors (Kolobkova, Romanov and Frolova, 2021). Cyprus is
a location that has perfectly placed connected from all the mode of transport such as water, air
and road. At the location several facilities are available like main entrance, SPA, GYM, Indoor
Pool, President Lounge, Outdoor Pool, Land fir future development, Parking, Underground
parking, guard house, gaming zone, restaurant and many such facilities. All these deliverables
make the location more fascinating for its visitors. All this information has been collected at the
Department of Land and Surveys Platform which make it authentic.
Hilton Hotel is already an established brand in the hospitality sector. The location offer
all kind of facilities and services which other Hilton Hotel also offer that make the destination
more commercial for the organization. Brand value contain a huge role in context to the growth
and success of the hotel industry. This property rated as a five star which make it more
convenient for the Hilton Hotel to provide the best and the most luxurious experience to all the
guest will staying at the hotel. Company is also getting an enough space for establishing its
restaurant there at the location. Separate lounge will be developed for beverage section which
make the location even more customer friendly (Li and et.al., 2021). Hilton Hotel involve many
services along with the regular stay at the hotel that include SPA facility, GYM, Gaming area,
Restaurant, Bar and many more. This property is suitable for all kind of services offers at the
hotel. Connectivity at the destination is also driven through every mode of transport that make

the property more favourable for the company. Hotels are highly depended upon the view
property capture. This location is surrounded by the sea which make the view look breathtaking
for all the visitors at the location. This property will provide a new dimension to the growth and
development opportunity available for the Hilton Hotel. Land and Surveys platform has given
five star ratting to this property and found the location and the destination a very suitable space
for the guest to stay at hotel. Property looks feasible for all kinds of need and requirements of
hotel. Hilton Hotel is best known for its luxurious stay and this destination is right for the hotel
to offer the bets and the most luxurious or lavish experience to all its customers.
3. Selection of consultant and formation of stakeholder group.
Property management is a professional practice followed by the organization. Hilton
Hotel is trying to establish a new hotel at the prime location of Cyprus market. This entire project
is segregated into different parts specifying all the different needs and requirements of this
project. All the various area or part involve in the project can discuss in the following manner.
Research and development
Research and development is always a key need involve with any project company
execute. The research and development professional will execute the extensive amount of
research to execute the whole project. Research will cover the customers, trends in hospitality
sectors, future need and demand of the hospitality sector and many more aspects (Mashika and
et.al., 2021). This stakeholder will also collect information over different ways through which
this project can execute successfully by the Hilton Hotel.
Project management
This is a new project undertaken by the Hilton Hotel. This whole project will be taken
care off by the project manager pointed by the organization to establish this entire project.
Project manager will take care of all the aspects of the project, planning, designing,
implementing and controlling stage of the project. The project manager involved in planning for
the whole project and also to execute the delivery of this project. Giving direction to the team for
achieving the project goals (Mousavi and et.al., 2021). Delegation of work effectively is also
associated with the functional role and responsibility of a project manager. Managing
deployment deliverables are also involved in the functional duties of a project manager.
Conducting a regular meeting also a part of the project manager. All documents are also
managed by the project manager that are essential to execute the entire project.

Financial experts.
Financial experts are an essential need and requirements to execute this whole project.
Financial expert take care of all the financial need and requirements of this project. This project
will require a huge budget that will be prepared by the financial expert. This stakeholder will
have to assess the total financial need involve with the project and prepare a suitable budget that
will be able to execute all kinds of financial need and demand at this project (Myronenko, 2022).
Extort will not only take care of the financial need but also need to assess all the possible
resource through which finances can generate by the Hilton Hotel. Financial monitoring and
controlling will also be a part of the financial expert appointed on the project.
Human resource professionals
Human resource manager is another key stakeholder that will be a part of this project.
This professional will appoint employees cover the project. Every project especially the big and
giant projects need bunch of employee to execute different role and functional requirements of
the project (Rueda López and et.al., 2021). Human resource manager will involve in appointing
employees over various professional role and responsibility to execute the whole project
successfully. This stakeholder will also take care of any issue arise between employed and
management at the project.
Investors
Investor is the key stakeholder group associated with this project. They will be involved
in arranging a suitable financial resource for the project. IN successfully implementing the
project investor will play a significant and very necessary role by providing a suitable financial
resource for the project (Tavitiyaman and et.al., 2022). Hilton Hotel will set all the terms with
the investor that will clearly specify on what terms the finances will allocate by the investors on
the project.
4. Proposed value addition ideas.
Value creation are the proposed ideas that will add on the value to the existing ideas of
the company. All the proposed value creation ideas will be projected in the following points.
Attached bedrooms with swimming pool and garden
Along with bedrooms swimming pool and personal garden will also attach. This will add
on the special value to the guest stay at the hotel. This proposed initiative will execute with the
use of agile project management approach (Wong and et.al., 2021). This will allow the manager

to break the whole project into several deliverables that can pass on certain and specific value to
the project. Attached bedrooms along with swimming pool and garden will make the stay even
more luxurious of all the visitors of the hotel.
Fine dinning with live music section
Fine dinning cherishing with the live music will be a memorable experience for all the
guest. Dinning become an essential for the hotel industry. This proposed idea will improve the
dinning experience of all the guest taking breakfast, lunch or dinner at the hotel. This idea will
also implement with the use of agile methodology.
Seating area with art gallery
Seating area will be affiliated with the art gallery. This idea will allow the artist to
showcase the talent like poetry, painting and such other art forms. This will be a great
collaboration of art and the hospitality. The separate section will be created for the exhibition.
Agile methodology will be used in this to execute the idea.
Sea side smart bathrooms
Sea side smart bathrooms will be developed. Smart bathroom will take care of every need
of the visitors. Massage centre will also be there apart from other facilities. Scrum methodology
will adapt to execute this idea.
5. Steps of the project until the operation phase
Steps are the different stages demonstrate the particular stage of the project./ Following
are the different steps taken to establish and develop the whole project until the operation phase
of the project.
Development planning
At this level planning is executed related to the development of the whole project. In this
stage complete planning is executed elated to design of the hotel, architecture of the project,
interiors of the project, deliverables that will be used at the construction of the project and such
related planning.
Assembly of development teams.
As per the development planning has been executed teams are formed and assemble. The
project manager form and develop the individual team, and assign the specific role and
responsibilities related to the project to such a team (Yaoyao, 2021). This stage allows the
manager to execute the entire project in the best way possible.

Feasibility study
Feasibility study involve how feasible the project idea is as per the expectations of the
hotel management. All factors that will affect to the project development will analysis and assess
at this level.
Project implementation.
This stage allows the ,manager to implement and execute the entire project as per the
project planning is conducted (Yousaf and et.al., 2021). The project manager plan all the actions
that will allow and support to the manger to implement the whole project in the best way
possible.
Initial marketing and operations.
This is a very initial stage of the operation and marketing. At this stage operations of the
new Hilton hotel has already been started.
CONCLUSION
The new Hilton Hotel will be based in Cyprus. Certain value addition will be used that
include attached bedroom with swimming pool and garden, fine dining with live music section,
seating area with art gallery and sea side smart bathrooms. Different stages will associated until
the project reach out to the operation phase which include development planning, assemble
development teams, feasibility study, project implementation and initial marketing and
operations.

REFERENCES
Books and Journal
Kolobkova, V. A., Romanov, A. A. and Frolova, E. A., 2021. Digital technologies in the hotel
industry: new prospects for sustainable development. In Socio-economic Systems:
Paradigms for the Future (pp. 387-394). Springer, Cham.
Li, Y. and et.al., 2021. Towards a lifestyle experience: A phenomenological conceptualization
and scale development in the hotel context. Tourism Management. 87. p.104388.
Mashika, H. and et.al., 2021. Competitiveness of hotel, restaurant and tourism business: factors
and tools. Geo Journal of Tourism and Geosites. 36. pp.681-687.
Mousavi, E. S. and et.al., 2021. Hotel pricing decision in a competitive market under government
intervention: A game theory approach. International Journal of Management Science
and Engineering Management. 16(2). pp.83-93.
Myronenko, S., 2022. American experience of hotel business development and its significance
for Ukraine (Doctoral dissertation, Університет імені Альфреда Нобеля).
Rueda López, R. and et.al., 2021. Lessons from the First Wave of COVID-19. What Security
Measures Do Women and Men Require from the Hotel Industry to Protect against the
Pandemic?. International Journal of Environmental Research and Public Health. 18(5).
p.2232.
Tavitiyaman, P. and et.al., 2022. How Task Technology Fits with Employee Engagement,
Organizational Support, and Business Outcomes: Hotel Executives’
Perspective. Journal of China Tourism Researc. pp.1-27.
Wong, A. K. F. and et.al., 2021. An application of Delphi method and analytic hierarchy process
in understanding hotel corporate social responsibility performance scale. Journal of
Sustainable Tourism. 29(7). pp.1153-1179.
Yaoyao, Z., 2021. Development Trend of Hotel Architectural Space in The Post-Epidemic Era.
In E3S Web of Conferences (Vol. 293). EDP Sciences.

Yousaf, Z. and et.al., 2021. Harmonization of green motives and green business strategies
towards sustainable development of hospitality and tourism industry: green
environmental policies. Sustainability. 13(12). p.6592.