Analyzing Reward Management to Enhance Performance: Hilton Hotel Case

This report analyzes the use of reward management to improve performance as recognition for employees within the senior management of Hilton Hotel. The research aims to understand reward management concepts, investigate its use for performance and retention, and identify its impact on increasing performance. Using an interpretivism philosophy and descriptive research design, the study employs qualitative analysis with thematic analysis to explore various aspects of the reward system. Key themes include years of service, employee feelings, performance measurement techniques, reward effectiveness, current issues faced by senior management, and the types of rewards best adopted by Hilton. The findings suggest that rewarding employees based on performance enhances motivation and that satisfied senior management improves overall business performance. The report concludes that Hilton Hotel effectively treats its senior managers, fostering a positive attitude towards the brand. Recommendations include appraising top performers in front of all staff members to further motivate and retain skilled employees within the organization, with the overall goal of using reward management to retain skilled and experienced senior management employees.

Use of Reward Management to
Improve Performance
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Cover Content
• Objectives of Research;
• Problem Definition;
• Scope of work;
• Methodology;
• Result Analysis;
• Conclusion;
• Recommendation

Aim of the Dissertation
"To analyse the use of rewards management to improve performance as recognition
for employees within the senior management – case study of Hilton Hotel.”

Objectives of the Research
• To understand the concept of rewards management and recognition;
• To investigate the use of rewards management as performance and recognition for
the retention of employee within the senior section of Hilton Hotel;
• To identify the impact of rewards and recognition in increasing performance and
retention of senior section in the organization.

Problem Definition
• In the present era there is increase in issues related with minimizing retention of
the personnel.
• Along with this lack of proper reward is affecting the performance of the
employees to a greater extent.
• The issue can be resolved when the business would employee suitable reward
system so that it is able to provide satisfaction to the employees to a significant
level.

Research Methodology
• In the present investigation the most appropriate one is interpretivism
philosophy. This is due to the reason that it assist in examining the multiple
reality.
• In the present study investigator has taken support of descriptive research
design. It is considered as theoretical analysis so researcher can carry out
the investigation in theoretical bases.

Data Analysis
• Present report is based on qualitative analysis.
• Thematic analysis will be use for identifying the use of reward system to improve
performance as recognition for employees within the senior management.

Theme 1: Number of years served in Hilton hotel

Theme 2: Feeling about the Hilton Hotel.

Theme 3: Technique used by Hilton to measure performance of
senior management.

Theme 4: Reward system that used by Hilton hotel is effective
for improving performance of senior management.