Analyzing Training & Development Contribution at Hilton Hotel

This report assesses the contribution of training and development initiatives at the Hilton Hotel in Stratford City. It highlights the vital role of training in enhancing employee skills and abilities to provide better customer service. The report emphasizes the importance of monitoring employees to identify areas where training is needed, aligning training programs with the specific services Hilton aims to provide. Key benefits of effective training include unlocking employee potential, fostering innovation, boosting motivation, and improving focus, ultimately leading to increased employee satisfaction. The report references several sources on human resource management and related topics to support its analysis.

HUMAN RESOURCE
MANAGEMENT
TASK 4

4.1 Contribution of training and development
for Hilton hotel at Stratford City
• Training plays a vital role in developing skills and abilities
of employees so as to provide better services to their
customers.
• When workers are monitored, then they would get to
know the areas in which employees should be given
training
• There are many services which Hilton wants to provide to
their customers and according to it they have to enhance
their employee’s skills.
• Following are the benefits through proper training:

Cont…
• Potential: Employees are skills and they have their own
set of potential towards the work that is given to them.
• Innovation: One is able to come up with innovations when
the rate of interest towards the work is high and when
individuals do not have any issues with regarding to their
roles.

Cont…
• Motivation: It is an important factor that encourages
employees to put on their full efforts to perform their set of
role effectively.
• Focus: It is essential to have proper focus so that the given
work can be done in effective manner. This also enables to
improve the satisfaction level of employees.

REFERENCES
• Snell, S., Morris, S. and Bohlander, G., 2015. Managing human
resources. Nelson Education.
• Irjayanti, M. and Azis, A.M., 2012. Barrier factors and potential solutions
for Indonesian SMEs. Procedia Economics and Finance. 4. pp.3-12.
• Wickens, C.D. and et.al., 2015. Engineering psychology & human
performance. Psychology Press.
• Flamholtz, E. G., 2012. Human resource accounting: Advances in
concepts, methods and applications. Springer Science & Business
Media.

Thank You