Leadership and Human Capital Management Analysis: Hilton Hotel Report

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This report provides a comprehensive analysis of human capital management and leadership within the context of Hilton Hotel. It begins with an introduction to the importance of human resource management and its impact on organizational success, particularly within the hospitality sector. The report then delves into Task 1, where it analyzes Hilton's approach to HRM using relevant models, including the Fombrun, Harvard, Guest, and Warwick models. Task 2 critically examines the recruitment and selection processes in relation to strategic human resource initiatives, emphasizing the importance of identifying employee needs and aligning them with organizational goals. Task 3 discusses Hilton's approach to HRD and suggests improvements. Task 4 evaluates classical theories of motivation, assessing their effectiveness in task performance. Finally, Task 5 explores the characteristics of effective leaders, drawing on relevant models to justify the analysis, before concluding with a summary of the key findings. The report highlights the significance of human capital management and leadership in driving organizational success.
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MANAGING HUMAN CAPITAL
AND LEADERSHIP
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Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Drawing on relevant models, analyze the approach of the company .........................................3
TASK 2............................................................................................................................................5
Critically analyze the recruitment and selection relation to strategic human resource
initiatives.....................................................................................................................................5
TASK 3............................................................................................................................................6
Discuss its approach to HRD and explain how this could be improved.....................................6
TASK 4............................................................................................................................................8
Critically evaluate classical theory of motivation and their effective way of performing the
task. ............................................................................................................................................8
TASK 5............................................................................................................................................9
Discussing the characteristics of effective leaders Drawn on relevant models to justify your
analysis .......................................................................................................................................9
CONCLUSION .............................................................................................................................10
REFERENCES .............................................................................................................................11
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INTRODUCTION
Managing human resource is the complex process for the company organization in order
to meet the needs of the employees needs. It is the necessary process for each and every
organization in order to grab the attraction of their talented employees. Apart from that, it is the
overall process under which company take care the needs of their employees who is the only
reason of company success. Present study based on Managing human resource and leadership.
For that Hilton Hotel will be taken into action. It is the most popular organization. It will be
cover the all important aspects of the human resource management. How management manage
the working of the company or their employees. Further, it will critical the recruitment and
selection process. Moreover, the study outcome is that to generate the awareness of managing
human resource management and it will discussion it will conclude that, employees are the
important source of management.
TASK 1
Drawing on relevant models, analyze the approach of the company
Human resource management is among the most important and essential and necessary
function of the organization. This function has been followed by the company with some great
practices and theoretical – methodological research. It is a natural situation generated mainly by
the following variables. It is all based on human resource through which all company functions
has performed in more systematic manner (Arena and Uhl-Bien, 2016). There are four major
models of human resource management which helps to perform better human resource practices
in Hilton. Specially, in hospitality sector human resource play a very essential role in different
manner such as to escort clients, to provide good behavioral manner of welcoming the guest. It
gives new opportunity and growth in order to meet the needs of the organization. Every
organization provides analytical framework for HRM. It gives better performance level in order
to meet the needs of the organizations. It is the most complex process in the organizations to
maintain their best practices. Mainly there are cover four models of HRM that is The Fombrun,
Harvard, The guest and The Warwick. These models will help to Hilton to understand employees
in more effective manner.
The Fombrun Model
This model of HRM has being the first that emphasizes four functions and their
relatedness. Moreover, this model of HRM covers most essential functions or practices that are
most required and necessary such as selection, appraisal, development and rewards. For which
individual person can easily attract towards the better performance. This will help to discover the
new changes and ideas from positive environment (Bidwell, Won and Mollick, 2015). Apart
from that, it will also discover the new things which have been motivated and effective for the
organization. These four constituents have given large impact on the employee’s behavior. This
has been given more advantage to the company behavior. The Fombrun model is incomplete as it
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focuses on only four functions of HRM and ignores all contingency factors to remove all
negative impacts.
The Harvard Model
It is another model of HRM who helps to make understand and social challenging
behavior that really needs better environment and challenging behavior. Apart from that,
according to Harvard Model they claims to be comprehensive in as much as it seeks to comprise
six critical components of HRM such as Interests, stakeholders, situational factors, HRM policy
choices, HR outcomes, long term consequences and back loop (Boon, Eckardt and Boselie,
2018). All these certain dimensions provoke the nature of HRM. All the outcomes will flow on
the floor according to the needs and wants of the organization. More apart, there explanation of
some critical dimensions of Harvard model.
Stakeholder Interest: stakeholders are the most influential and effecting factors to the
organization. Sometimes due to some circumstances they directly affect business activities and
growth. Along with that, it will also help to consider the growth management and influencing
factor. Apart from that, it will also help to motivate another matter of fact. There are some
elements such as shareholders interest, management, employee groups, government and
community.
HRM policies: HRM policies directly relate employees with the company positive
environment. Apart from that, it wills also playing some more enlarging and good effective
policy making. HRM helps to influence individual employee. Moreover, organization should
introduce best productive HRM policies in order to get the best outcomes from employees
(Cascio, 2018). Every employee thinks to work with great organization who having great
exposure for them. Such influencing factors are Employee influence, human resource, Rewards
system etc. apart from that; it will also help to get the new working ideas and innovation for
organization growth.
HRM Outcomes: HRM outcomes has given goof employee faith and loyalty given vote
in order to beat the best employee attraction. Apart from that, there are so many outcomes come
out that are most beneficial for the organization. Commitments, Competence, Congruence and
cost effectiveness approach. Apart from that, every organization should be very much loyal and
impressive in terms of very good nature of thoughts.
Long term Consequences: According to Harvard these factors are largely
affecting and effective according to get the best source of income for the organizations. HRM
policies have given great impact on business activities. Such as individual behave in more
effective manner (Chadwick, 2017). Organizational effectiveness and social well being nature of
growth. It gives long term effective in term of making good things possible and making task
oriented goods and services. Apart from that, employee retention should also very serious
concern for the organization for which they needs to make good HRM practices.
Guest Model: it is another model of HRM this model of HRM has been given by
the David Guest in 1997. It has been observed that, it is the most superior model from others. It
refers that HR of the company should adopt the best strategies for their employees according to
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their needs and wants. It gives better performance and better objective goals. Moreover, it given
great impact on the behavior of employee. Apart from that it will also given good productivity as
well.
TASK 2
Critically analyze the recruitment and selection relation to strategic human resource
initiatives.
Recruitment and selection is the most essential and productive nature of growth. Apart
from that, selection is the fast growing sector which creates better performance in order to meet
the needs of employees. Moreover, recruitment and selection also helps to make the better
selection and best given. Moreover, it will provide most energetic and effective growth of
making good task oriented performance. Identifying needs of employees will help company to
make better decision making approach. Strategic management involves selective and specific
processes across all aspects of the business. It gives better change to understand the behavior of
best growing performance. Along with that, recruitment and selection process will also help to
contribute the better profit margin and best oriented goals in order to make the best effective
goals. It will enhance the long term process and help to stable the company image in the market
in long term situation. On the other hand selection is the negative activity under which employer
only select to those candidates who are important for the company and rest of the members will
get no chance to move ahead. Apart from that, the role of recruitment and selection is to
identifying the needs of employees in terms of organizations.
According to Chatterji and Patro, (2014) Strategic human resource are continuously
increasing in the business organization it always explore some effective working conditions
which helps company to enhance their best effective sources. Adding to this Haynes, Hitt and
Campbell, (2015) suggests that corporate world has been increasingly boosted up and
accordingly it has been given best target market to be approach. Human resource department is
must to identify the actual requirement of the human resource. It helps company to retain good
employees with the organizations. Apart from that, it will be the more energetic and preferable
area to call a most powerful plan which increases the importance of recruitment and selection.
Different models of HRM connect with the organization activity in order to meet the needs of the
organization. These models also help to connect people into the company as well. Recruitment
and selection is the process of every organization in order to meet the needs of the organization.
Apart from that, it will help company to select best source of employees who contributes the best
part in the organizations and meet the needs of organization goals. Nowadays company adopt
different. Human resource development is the most essential and required part for the
organizations in order to meet the needs of the organization. Moreover, it will also provide new
way of performance in order to meet the needs of the organization in order to meet the needs of
the organization profit. Recruitment and selection is the process of new joining for the right job.
Recruitment process activities have one aim is that to provides the best possible action plan in
order to meet the needs of the organization. Apart from that, recruiting activities can include
internal efforts, college hiring fairs, technical and vocational events and traditional newspaper
advertisements. Recruiting activities are the most essential and required for the organization in
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order to meet the needs of the organization. Apart from that, it will also help to influence better
performance level and effective management tools and techniques. Apart from that, it will more
productive and effective for the organization in order to meet the needs of the organization.
Organization will also helps to make the better effective goals and better performance level in
terms of better environment. Apart from that, it will be more enlarging and best effective
performance level. More better effective glow. Moreover, it will also help me to take better
decision making process. Moreover it will help Hilton to take new better performance and
decision making approach. Moreover, it will bring new matter of fact. Apart from that, it will
also to recruit new changes and better decision making approach. Apart from that, it will be more
convenient and effective process to remember the most effective process. Apart from that
according to Hmieleski, Carr and Baron, (2015) recruitment and selection process is the most
effective and challenging task in order to meet the needs of the organization goals. More apart
from that, recruitment and selection is the continuous process in the organization which is
necessary to be according to the needs and wants of the organization. More apart, this is the more
likely to be the same level of time. Strategic management resource is the most effective process
to be likely in the organization. Overall, strategic human resource initiatives make all target sets
and effective play tools in order to meet the organization effective profit margins. More apart it
will be given better decision making approach for the benefits of organization.
TASK 3
Discuss its approach to HRD and explain how this could be improved.
Human resource development is the essential activity in terms of making good skills and
wants. Apart from that, every organization needs to be contributing their some potential part in
the development of organization. Along with that, it will also help to recover the more energetic
way to fulfill their best process of living. Apart from that, it will also help to recover the
employee’s performance and better working of environment (Mayo, 2016). HRD is the
productivity growth for the company that helps to develop the new policies and goals for the
organization. The main aim of the HRD approaches to fill the gap between employees and the
organizations. Through company get better performance level of the organization. Apart from
that, it also helps to control the uncertain situation for the organization. Organization will help to
recover the potential needs and wants in order to accomplish the overall activities goals.
Moreover, every organization have human resource development department to boost up their
employees performance and effective way of working. Apart from that, it will also cover the
great thinks and better performance level. Apart from that, it will be very difficult task to
perform under the circumstances under which organization can easily makes better chance and
better goals. Along with that, it will also help company to make better example in order to put
the best target goals. Human resource department is the most enlarging and productive task in
terms of better management goals. Employee’s development is the most required activity in the
organization to enhance their productivity level. It also helps to enhance the employee
engagement activity in order to meet the needs of organization. Moreover, it will also help
company to meet the company objectives and profit margins. Apart from that, in the ever
changing liberalized market scenario and a highly competitive market economy, human resource
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development is the new fractioned growth and task making performance. HRD deals with new
methods of technologies to focus on the employee development process. Apart from that, it will
also help to enhance the goodwill of the company as well in order to meet the needs of the
organization goals (Popescu, Comănescu and Sabie, 2016). It is the ongoing process under which
company investing on employees training, development, develop the skills set and give them
training to adopt new managerial changes in order to meet the new changing trends. It gives
better opportunity and growth in order to meet the needs of the organization goals. Along with
that it will also cover the most essential and best effective approach in order to meet the needs of
the organizations. More apart, it will be more enlarging and effective process of things which
helps to take new opportunity and growth. Apart from that, HRD function promotes better
opportunity and growth in order to meet the needs of the organization. Human resource
department is also providing best approachable techniques. HRD functionary’s analyses the
situation are also relates the better opportunity and growth making performance according to the
needs and wants of the organization. Apart from that, it will also help to make the better
changing and effective process making task. HRD functionaries analyses the situation to
determine the best realistic approach and making good performance level. Human resource
department also helps to take the competency flexibility which refers to the possibilities of
varying the quality and quantity of employees attributes such as knowledge, skills and behaviors
to changing environmental conditions (Rahim, 2017). Basically, HR flexibility and its
relationship consist two it also helps to take some times to make the better productivity level.
Apart from that, HR flexibility consist better level of targeting the organization goals.
Organization should need to make their employees happy and satisfied in order to stable the best
effective goals and effective making performance. It will also help to make the better decision
making approach. In today’s dynamic environment it is very necessary for company to
understand the needs and wants of the employees. It is the challenging and impactful decision
making approach in order to meet the needs of the employee performance. Moreover, it is the
challenging situation for the company to adopt best effective performance level. Along with that,
quality, productivity, profitability satisfaction is the most required performance level in order to
meet the needs to fulfill the better effective level. Apart from that, sometimes due to inadequate
performance level it gives more challenging behavior making performance. However, company
needs to focus on the customer needs according to their needs and wants. Apart from that, HRD
enhance the the responsibilities and roles to make better performance level. Human resource
development enhances the level of employees in all the terms in according to the best possible
manner. Apart from that, it will moreover, great extend of growth for the company development
process. Besides, it makes HR effective and potential to adopt the all changes to meet the needs
of the organization (Rubtcova, Elena and Pavenkov, 2015). Moreover, it will be enhancing the
powerful manner of growth which moves very effective planning goals, another planning and
effective goal making performance in order to meet the needs of the organization. Apart from
that, every organization needs to build trusted with important confidential information. Every
organization must be according to the needs of organization goals and objectives. Company
needs to adopt better behavior and relation with employees in order to meet the needs of
organization. Ignite manager’s passion to coach their employees. This will help to build better
opportunity and growth for the organization better opportunity. More apart, it will give better
environment and making performance in order to meet the expectation of employees. Along with
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that, it will be more challenging and effective process of making performance. Apart from that, it
will more energetic and task oriented goals. More apart, this process of making good goals and
task oriented goods and making good performance level. In order to keep the growth effective
employer should always require to taking the best challenge of making good goals and effective
process for stabling the effective process (Shields and et.al., 2015). Apart from that, human
resource development. Individual must affecting the process of making good task oriented goals
and making good firm making performance.
TASK 4
Critically evaluate classical theory of motivation and their effective way of performing the
task.
Motivation is the most essential part for employees, besides, it gives better performance
level for employees. It helps to enhance the better performance level of the employees. There are
various motivational goal and motivation approaches such as physiological, behavioral, cognitive
and social. It is the crucial factor for classical theory motivation. Along with that, classical theory
of motivation is the base for all approaches which helps employees to perform in the
organization with good motivational skills and knowledge. According to many to Snell, Morris
and Bohlander, (2015) motivation is the basic root for all employees. Besides, without
motivation among employees they will not perform better and energetic. This will also helps to
motivate the best essential performance level of work. Under the classical theory of motivation.
It includes three theory that Maslow’s hierarchy of needs theory, Herzberg two factor theory and
theory X and theory Y. these few theories who represent the importance of motivation towards
the employee motivation it always brings new better opportunity and growth. Apart from that, it
will moreover, is the given great impact on the overall behavior of making good working
environment in the organization. Moreover, it is the necessary processes of motivation under
which company understand the actual needs of employees in order to full fill their personal needs
and requirements. Every motivational theory of management will connect employees to their
basic requirements for which they performing the all kinds of job. Such motivations are provided
by the organizations. Rewards, promotion, appraisal, give monetary or non monetary benefits. In
order to generate some effective profit making task. Moreover, it is the long process which
builds good relationship between employer and employees and enhances some organization faith
among employees. Apart from that, it will be the most enlarging process and making good task
oriented goals and techniques in order to build the long term objectives. Motivation is the most
enlarging and required matter of fact. It is the long term process and continuous process of
making good task oriented.
Classical theory connects the employees needs towards the good nature of growth. Apart
from that, it will moreover, the great theory of motivation. Apart from that, it will be more
enlarging and long process of making good chance of player. Classical theory enlarge the and the
importance of importance (Tam, Chan and Pow, 2018). Apart from that, sometimes due to high
motivation power it will also give adverse effect on the nature of employees in order to generate
the best performance level. In term of Maslow's theory under which employees governs by some
set of needs. Every individual driven by their own specific needs. According to which they
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perform. It is the most essential and most wanted performance level under which all employees
get happy and satisfied. This theory of motivation is become empirically supported by the
organization (Mayo, 2016). Apart from that, it will also support the best target goals and
marketing the organization goals. With extra level of making good nature of work. Apart from
that, it will be given some more challenging. There is another theory of motivation process.
Apart from that, motivation is the most important and best performance level. Apart from that,
motivation is the necessary for the organization through they concentrate on the organization
purpose. Apart from that, it will also give the best effective. Performance level.
TASK 5
Discussing the characteristics of effective leaders Drawn on relevant models to justify your
analysis
Leaders are the pillars of the company which contribute their best performance towards
the company and makes better decision making approach. Leaders have some specific and
leadership growth. Apart from that, leaders have many good characteristics in order to meet the
organization goals and fulfill their goals and objectives in more efficient manner. Some
leadership characteristics are they are risk taker, effective leaders have strong self control power,
leader is a carrying individual who take care the needs of the organization and always ready to
face the best productive environment (Popescu, Comănescu and Sabie, 2016). Moreover, leaders
are the supporters and best person who understand the needs of employees and make them give
free space in order to meet the needs of the organization goals. The Best leaders are modest and
large making performance in order to meet the needs of the organization goals. Leaders are the
good modest and better decision making approach in order to meet the needs of employees.
Effective leaders are the most required in the organization in order to meet the company
objectives. Apart from that, honesty and integrity. Honesty and Integrity is the two making
performance in order to attract the customer attraction. More over, it will more enlarging and
effective process making work. Besides,
Inspire others and making performance level of the organization. Good leaders always
inspires others in difficult job manner. It gives better decision making approach in order to meet
the best performance level. Good leaders always introduce new changes and better decision
making approach for better performance level (Rahim, 2017). Moreover, it will provide the best
effective source of planning which helps to develop new goals and oriented process and best
decision making approach. Another features or characteristics of good leader is commitment and
passion. They always look up for the greater changes in order to fulfill the best possible action
plan. More apart, good leaders always approach employees for more productive level so that,
they always target market goals. Moreover, it brings new opportunity and growth. Apart from
that, good leader is also a good communicator that always focus on the main target goals to
accomplish the target goals in more efficient manner. They enable employees to solve the
conflicts among others. A good leader is always concentrated their part in order to give the best
performance level and better decision making approach. They give better opportunity and growth
in order to gives the best performance level. There are different leadership models are present to
describe each and every leadership characteristics and features such as situational leadership,
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autocratic leadership, contingency leadership etc. overall, each and every leadership growth has
been contributed equal level of growth (Shields and et.al., 2015). Which helps to make the best
effective approach level. Hilton needs to take good leaders into their business activities to make
better decision making growth and provides best profit margin growth.
CONCLUSION
From the basis of above section it can be concluded that, managing human resource
department is the most necessary function in order to meet the organization needs and goals.
Apart from that it also concluded in this study that organization should needs to adopt better
motivation power and better opportunity growth. Apart from that, it also concludes the
recruitment and selection process in order to meet the needs of employees.
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REFERENCES
Books and Journals
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capital to social capital. People and Strategy. 39(2). p.22.
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benefit from organizational status in the market for human capital. Strategic Management
Journal, 36(8), pp.1164-1173.
Boon, C., Eckardt, R. and Boselie, P., 2018. Integrating strategic human capital and strategic
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Cascio, W., 2018. Managing human resources. McGraw-Hill Education.
Chadwick, C., 2017. Toward a more comprehensive model of firms’ human capital
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Chatterji, A. and Patro, A., 2014. Dynamic capabilities and managing human capital. The
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Hmieleski, K. M., Carr, J. C. and Baron, R. A., 2015. Integrating discovery and creation
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social capital, and psychological capital in contexts of risk versus uncertainty. Strategic
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Mayo, A., 2016. Human resources or human capital?: Managing people as assets. Routledge.
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knowledge-networked economy. Psychosociological Issues in Human Resource
Management, 4(1), pp.168-174.
Rahim, M.A., 2017. Managing diverse situations in organizations. In Diversity, Conflict, and
Leadership (pp. 9-18). Routledge.
Rubtcova, M. V., Elena, V. and Pavenkov, V., 2015. Managing Human Capital: How Public
Servants Support the Governance's Performance Conception in Russia.
Shields, J. and et.al., 2015. Managing Employee Performance & Reward: Concepts, Practices,
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Snell, S. A., Morris, S. and Bohlander, G. W., 2015. Managing human resources. Nelson
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Tam, V. C., Chan, J. W. and Pow, J., 2018. Developing and managing school human capital for
information and communication technology integration: a case study of a school-based e-
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