Organizational Behaviour Report: Analysis of Hilton Enterprise Culture

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This report provides an in-depth analysis of organizational behavior within the Hilton enterprise. It begins by identifying and describing the organization's culture, referencing Charles Handy's four culture types (power, role, task, and person). The report then critically examines how organizational culture, power dynamics, and politics influence individual and team performance. The analysis extends to the evaluation of various cultural aspects, policies, power structures, and motivational strategies to foster organizational growth. The report explores the application of motivational theories, including Maslow's Hierarchy, Herzberg's Two-Factor Theory, and Vroom's Expectancy Theory, to influence employee behavior. Furthermore, it delves into the concept of effective teams, outlining various team structures such as temporary, project, committee, task force, cross-functional, and virtual teams, emphasizing team dynamics and teamwork. The report concludes by highlighting the importance of understanding team roles and dynamics within the organization to enhance overall performance. The report also covers the importance of positive working environment, employee responsibilities, and effective communication within the organization.
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ORGANIZATIONAL BEHAVIOUR
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Table of Contents
INTRODUCTION...........................................................................................................................1
LO 1.................................................................................................................................................1
P1 Description on the identifying the organization culture in Hilton enterprise....................1
M1 Description on the Critical analysis on organisation culture, power and politics influences
the team individual and its performance................................................................................2
D1 Define the evaluation process between the various culture, policies, power and motivation
in order to have organisational growth...................................................................................3
LO 2.................................................................................................................................................3
P2 Define the various application of various motivational theories with the business
enterprise................................................................................................................................3
M2 Description on how to influence the employees with effective application of Motivation
theories. .................................................................................................................................4
P3 Effective team...................................................................................................................5
P4 Description on the various kind of the philosophies of the organization behaviour.........7
M4 Description on the theory which works as to influence behaviour in negative and positive
perspective..............................................................................................................................8
CONCLUSIONS..............................................................................................................................8
REFERENCES................................................................................................................................9
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INTRODUCTION
The term organization behaviour is very important in order to keep all business
oppression in the effective manner. With the help of this performance of the firm can be
enhanced and all worker can coordinate each other in the effective manner. This term is very
helpful in order to understand the politics, policies and culture of the organization. The firm
culture is very helpful in order to recognize the various kind of the factors like vision, mission,
system and values of the enterprise. With the help of this all kind of activities can be
implemented effectively. The present report is focusing on the activities of the Hilton. They need
to take various innovation process so that customer can attract the large number of the cutomres.
The manager or human resource manager of the organization is taking various effective step in
order to promote business activities, with the help of this organization can promote more growth
and development. In this manner this assignment has focused on various kind of the activities
like power. Culture, theory of motivational and etc. so that each worker can perform their
activities in the coordinated manner.
LO 1
P1 Description on the identifying the organization culture in Hilton enterprise.
There are basically four kinds of the culture which has been defined by the Charles
Handy. In this manner the business enterprise is need to be categorized into four elements are as
task, power, role and power culture. It assists the employees in analyzing the reason so that they
are able to carry the business operation effectively in this way they can able to feel comfortable.
This model has to give their major consideration on the culture, this kind of concept is defined in
the following manner are as-
Power culture- This kind of the culture is also known as the spider web. It is considered as the
spider web in this all the middle and lower level manager has the power and authority in order to
take the business decision effectively. The decision and various kind of the strategy is need to be
formulated by the top-level managers. The top-level manager has direct contact with the middle
level of manager so that they are able to carry the business function effectively. They have to
totally dependent on the skills and abilities of the person.
Power- This is usually attracted those workers who are having high power and political mind.
This kind of function is very helpful in order to attract the large number of buyers in the market.
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Influences- in this it can be true to said that this kind of the civilization is getting largely
influenced by the individual and group of the people those who are working at the lower level.
In case of the Hilton the culture and working of the company is much influenced by the
management. This kind of activities are having great impact on the organization culture.
Role culture- The business enterprise is categorized and distinguish on the basis of the
functionality and specialty. In this kind of the firm there is high degree of standardization and
formulation in the market. In this the main part is to communication and coordination between
employees so that all unit can carry the business function effectively.
Power- The position is the major source of power. Person power is lower as compare to the
expert power.
Influence- Employees working in the business enterprise are getting much influenced by the
power of gained market.
In Hilton the human resource manager is responsible for framing the various kind of policies,
procedures and the code of conduct. In the other words these are those persons who are
accountable for maintaining and promoting culture.
Task culture- This is also referred as oriented culture. This type of the culture is very effective in
order to get the task completed in effective manner so that firm cab able to gain desired result.
Power- This kind of the culture is totally dependent on the unifying power of the team in order to
enhance the efficiency which help to assist the person in identifying the mission and vision of
business enterprise.
Inclusive- Task culture is very effected in order to have increase in competition and the business
environment.
M1 Description on the Critical analysis on organisation culture, power and politics influences the
team individual and its performance.
The culture of the business enterprise is having large impact on the performance of team
members. In this manner it can be true to said that there should be proper division of the work so
the belief, policies and rules and regulation of the company can be work in effective manner.
The team member are very much affected by the working of the business enterprise with the help
of this organisation can also active the growth of business enterprise. The profitability and
productivity of enterprise can get harmed in large extent.
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D1 Define the evaluation process between the various culture, policies, power and motivation in
order to have organisational growth.
The organisation culture plays the effective role in order to establish the firm activities
sin the effective manner. In the enterprise there are various kinds structure which has been
defriend in the following manner are as technological, functional etc. this kind of the activities is
need to be framed effective so that organisation can run its activities sin the effective manner.
There are following activities which can affect the working of the business enterprise in the large
manner are as-
Worker atmosphere- the organisation working environment is need to be in the postive
manner so that all individual can perform the business activities effectively. With the help fo the
positive environment they can achieve the large amount of profitability.
Responsibilities of the job- to have good performance from the all employees it is
essential to manage the all working of the enterprise. In this manner they need to have clear idea
about their power and authority.
Communication- the communication plays the vital role in relation to improve the
coordination in the firm with the help of this kind of activities the firm is able to maintain good
relation with the employees. By maintain transparency in the organisation the workers are able to
perform their work effectively.
LO 2
P2 Define the various application of various motivational theories with the business enterprise.
This kind of approach is very helpful in order to gain the large amount of profitability in
the business enterprise. The various kind of approaches given are as-
Maslow's Hierarchy Theory- This is one of the important theory in relation to understand the
need of the employees. The basic need of the workers need to be considered. This theory is very
important in order to full fill the basic need of employees. In this manner the employee can feel
encouraged in order to perform the business activities in the efficient manner. This theory is very
helpful in order to reflects
Herzberg's two factor theory- This is in relation with the two kinds of the factors such are as x
and y. This kind of activities are very helpful in relation to improve the performance of the
employees. In this the factor need to analysed properly. There are various kinds of the
motivational factors such are as power to take decision, identification and all other activities in
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order to enhance the profitability of the firm in large manner (Robbins and Coulter, 2002).
According to this the another factor is hygiene factor in which there are issues in relation to the
payment bonus etc.
Vroom expectancy theory- in this it can be true to said that the motivation of the workers
depends on the task and desire of the entity. In this kind of the activities the performance and
profitability of the business enterprise can get affected if there is not available resources.
M2 Description on how to influence the employees with effective application of Motivation
theories.
The motivation factors in the organisation is always helpful in relation to have large
amount of profitability and productivity. With the help of this the all manager and leader should
perform their work in the effective and efficient manner. This will be very helpful in order to
enhance the large amount of profitability and productivity. The hotel staff should feel motivated
so that they can perform their best.
P3 Effective team
The hotel Hilton is taking various kind of the effective strategies in order to maintain the
working of the firm in the effective manner. There are various kind of the working department
which is taking various effective steps so that all employees can work in the harmony manner.
The various kind of the things is need to be discussed in this manner are-
Temporary team and project team- This kind of the team need to perform the
particular task so that they can perform the all business activities in the effective and efficient
manner. This kind of team generally work as to assist the team in the specific manner. This kind
of team are generally framed at the time of work load.
Committee- in this way there are various kinds of committees are framer with the help of
which the form can have the funds and can run the business activities effectively.
Task force- in this manner the various kind of the team is to be made with the help of
one particular purpose in the mind. These are structure in order to sort out the conflict arises to
organisation.
Cross functional team- in order to full fill the need and demand of the company the firm
is able to cope up with the working of the business enterprise. With the help of the best and
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effective the company is able to perform the business activities in the effective and efficient
manner.
Virtual team- with the help of this kind of business activities the firm can able to make
good communication between the employees. The virtual team is very helpful in relation to
maintain the firms objectives. With the help of the video, messaged, social media texting all
work can be done in the effective manner. In this manner all person can easily make coordination
with each other. This is one of the team which help the structure to make the good amount of
coordination so that they are able to carry organisational activities.
Team dynamic and team work- to have the effective team it is very essential in relation
to maintain the dynamic environment in the organization. The hotel Hilton is taking various kind
of business activities so that there can be increment in the performance of the workers and this
kind of situation is very helpful in relation to have the healthy working environment. With the
help of having the great team there can be enhancement in performance of employees. It is also
helpful in order to maintain health environment.
Beblin Typology- in organization there are various kinds of the team in this manner each
need to perform their own role in the effective and efficient manner. With the help of this kind of
activities it is essential to manage and understand the strength and weakness of the business
enterprise. With the help of this kind of activities the manager can adopting the various kind of
the methods and this all can be formatted in the effective manner. In team each individual has its
own responsibility and job and this is need to be done by the manager of firm by evaluating the
strength and weakness of employee.
Resource investigator- in this the nature of the person is very enthusiastic so that they
can able to perform the business function effectively. They are very enthusiastic in nature, that
why they work as to develop contact with the people and carry each activities effectively.
Team worker- they are individual who helps in relation to binding of the team. They are
mediator and glue in team. Due to their cooperative nature they considered as important part of
team. They are having versatile nature and finding the gap in the work if there is any kind fo
delay than corrective actions will be taken by them.
Implementer- the implementer is the person who is able to do all the activities
effectively and efficiently. This kind of working is very helpful in relation to perform all the
business activities effectively and efficiently (Piaget, 2013). This kind of the people are little
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sensitive in the nature. With the help of thos kind of activities the can easily do the all practical
and logical things effectively.
Tucks man team development program- the team formation is the effective and crucial
process. In this manner the Tucks man has provided the four kind of the stages such are as-
Forming
Storming
Norming
Performing
Forming- this is the first stage and it is to be developed effectively. In this people meet
the strength and business objectives effectively (McShane and et.al., 2015). In order to make this
all process effective it is essential to maintain and to have the polite working in the business. In
this manner they are able to perform te business activities effectively and efficiently.
Storming- with the help of this kind of the business enterprise the various kind of issues
is need to solve such are as issue, disagree and personality clashes etc.
Norming- being in the team the all workers can perform the business activities
effectively and efficiently this kind of activities are very helpful in order to maintain the brand
image of the firm. The team can perform the work in the harmonious manner (Guastello, 2013).
Performing- in the last stage it is very essential to maintain the profitability in the large
manner. The team need to perform the business activities in the harmony manner. With the help
of this kind of the activities the all employees can take the better and effective decision so that all
workers are able to perform the business function effectively and the efficiently.
Illustration 1: Tucksman stages of development
(Source: )
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To make the proper working it is essential to pay attention to the pay consideration to the 3
c’s are as-
Communication the communication plays the effective role in relation to maintain the
higher success in the firm. It is very helpful in order to maintain the lager amount of profitability
and the productivity (Goetsch and Davis, 2014). There are two kind the communication activities
such are as hard and soft. Hard communication is very helpful in relation to maintain the
interpersonal skill of the person. The soft skill activities also known as the interpersonal skill in
this manner the all worker can make the effective interaction with each other. In this manner it is
very essential to have the soft skill.
Cooperation- to achieve the organizational objective it is very essential in order to
maintain the harmonious business activities so that firm is able to maintain the brand image of
the firm.
Competition- According to the present there are various kinds of the firm in this manner
the level of the competition is getting increasing day by day (Barrick, Mount and 2013). With the
help of this the employees are able to [perform the business activities effectively and efficiently.
P4 Description on the various kind of the philosophies of the organization behaviour.
The organization behaviour is very helpful in relation to study the behaviour of the
human. In relation to this it is very essential to understand the culture and perception of the
person effectively. The various kind of the philosophies is need to be considered effective such
are as-
Custodial model is very helpful in relation to maintain the orientation of money. In this way the
manager need to focus on the various kind of the security. With the help of this the person is able
to have the monetary benefits (Alavosius and et. al., 2016).
Supportive model- this kind of model give their major attention on the supportive orientation. In
this the manager give their major focus on the working of the business enterprise. In this the
manager can get the recognition and they are able to enhance the performance of the business.
Participative- It is also one of leadership behaviour which will be helpful to maximise the sales
of the firm in order to manage the all activities significantly. This kind of decision of leader is
helpful to subordinates in order to have effective training facility to the employees so that
profitability of firm can be enlarged.
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Achievement- Under this challenging task will be given to team members and leader will work
as to achieve the desire task of enterprise. This is need to be done effectively. With the help of
this the firm is able to have increment in its sales.
Directive- this is also one of the important part of the leadership activities, under this leader has
to analyse the situation and this thing is need to pass to every team member. As the name
suggest, it is the responsibility of directive leader to communicate each thing in the firm expertly.
M4 Description on the theory which works as to influence behaviour in negative and positive
perspective.
Under this all philosophies and models, it is helpful to determine the behaviour of
employees so that firm can perform its activities in expertise way. If the entity adopts autocratic
style than it can create the burden on employees of firm. This kind of thing will also be helpful in
order to raise performance of individual to the organisation. Thus, the custodial factor majorly
focuses over the attention of money. It works as to meet the need of the employees on the part of
securities. In addition to this, employees of they do not directly make interaction with the boos
and higher authorities, this is irritating and it directly becomes negative towards organisation.
CONCLUSIONS
Hereby it can be concluded that organisational behaviour plays vital role in order to bring
systematic working in enterprise. There are various things as are culture, power and polices all
are essential to run each function expertise. The firm culture is very helpful in order to recognize
the various kind of the factors like vision, mission, system and values of the enterprise. The
present report will cover the various activities as are Culture, theory of motivational etc. so that
each worker can perform their activities in the coordinated manner. This kind of function are
affective in order to have systematic growth in enterprise.
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REFERENCES
Books and Journals
Alavosius, M., and et. al., 2016. A functional contextualist analysis of the behavior and
organizational practices relevant to climate change. The Wiley Handbook of Contextual
Behavioral Science. pp.513-530.
Barrick, M. R., Mount, M. K. and Li, N., 2013. The theory of purposeful work behavior: The
role of personality, higher-order goals, and job characteristics. Academy of Management Review.
38(1). pp.132-153.
Goetsch, D. L. and Davis, S. B., 2014. Quality management for organizational excellence. Upper
Saddle River, NJ: pearson.
Guastello, S. J., 2013. Chaos, catastrophe, and human affairs: Applications of nonlinear
dynamics to work, organizations, and social evolution. Psychology Press.
McShane, S., and et.al., 2015. Organisational Behaviour 5e; Emerging Knowledge. Global
Insights. McGraw-Hill Education Australia.
Pan, F. X., Qin , Q. and Gao , F., 2014. Psychological ownership, organization-based self-esteem
and positive organizational behaviors. Chinese Management Studies. 8(1). pp.127 – 14.
Piaget, J., 2013. Behaviour and evolution. Routledge.
Sinding, K. and et. al., 2014. Organisational Behaviour. McGraw-Hill Companies.
Weller, J., Boyd, M. and Cumin, D., 2014. Teams, tribes and patient safety: overcoming barriers
to effective teamwork in healthcare. Postgraduate medical journal. 90(1061). pp.149-154.
Wood, J.M. And et. al., 2016. Organisational behaviour: Core concepts and applications. John
Wiley & Sons Australia, Ltd.
Robbins, S. and Coulter, M. 2002. Management. Upper Saddle River, N.J.: Prentice Hall.
Schermerhorn, J. 2005. Management. New York: J. Wiley.
Sedgwick, M. 2007. Globalisation and Japanese organisational culture. London: Routledge.
Teater, B. 2010. An introduction to applying social work theories and methods. Maidenhead,
England: McGraw-Hill/Open University Press.
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Thompson, P. and McHugh, D. 2002. Work organisations. Houndmills, Basingstoke, Hampshire:
Palgrave.
West, M., Tjosvold, D. and Smith, K. 2003. International handbook of organizational teamwork
and cooperative working.Chichester, West Sussex: Wiley.
Online
Stages of team formation. 2017. [Online] Available through:
<http://www.ventureteambuilding.co.uk/forming-storming-norming-performing/>. [Accessed on
23rd October, 2017].
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