Contribution of Training and Development to Hilton Hotel Operations

This report explores the contribution of training and development to the effective operations of Hilton Hotel. It details various training types, including induction training, job instruction training, and vestibule training, explaining their significance in enhancing employee skills and organizational performance. The report differentiates between training and development, highlighting their respective focuses and timeframes. It emphasizes the benefits of training, such as increased employee motivation, improved working practices, and reduced workplace conflict, while also addressing the role and need for training in the context of new joiners and organizational issue resolution. The report concludes with a list of references supporting the analysis. This assignment is designed to give students a detailed understanding of how training and development play a vital role in the hospitality industry and helps to understand how to improve employee skills to achieve organizational goals.

Contribution of training
and development to the
effective operations for
Hilton Hotel
TASK 4

Different types of training
Different types of training are there which are used in the hotel industry through
which Hilton hotel can make their employees more skilled and innovative to give their
best in the organization. Some of the major training and development programs are
described below:

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Induction training:
Induction training is given to new recruiters to make them familiar with the
internal environment of organization. It will help the employees to understand
procedures, code of conduct and different policies of the organization.

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 This will help Hilton Hotel to make their new employees comfortable with the new
working environment. As it is based on rendering systematic training to the
employees about the working practices so it has large amount of contribution for
understanding employees about the working practices.

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Job instruction training:
In this type of training program, employees are given an overview about their job and
responsibilities.
This training session is taken by experienced and skilled trainer so that new joiners
can get required knowledge about the job.

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Vestibule training:
It is variant of job rotation under which separate working area is setup for the trainees
so that they can understand the actual work practices.
This will have a major contribution in the organizational training program and it will
also help the employees to become more confident with the actual working condition.

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 Hilton hotel has different benefits from these training procedures as it will make
their employees more confident and dedicated. With the help of this, they will be
able to solve the problems related to organizational issues.

Difference between training and development
Training development
It is a learning process in which
employees get an opportunity to develop
its skills, competency and knowledge
which are required for the job.
It is known as an educational process
through which personnel of the
organization are provided with a chance to
learn in-depth theoretical knowledge.

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It is a short term process. While, development is considered as a
long term process.
It focuses on present situation of the
employees.
Development focuses on future
improvements of the employees.
Trainers are provided for giving training. No instructor is included in the process of
development.

Benefits and effectiveness of training
Training will help the employees to get motivated towards the work and it will
also aid the workforce to understand new and effective working practices of Hilton
Hotel.

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 Further, it has a major role in developing productive staff within the organization.
 This will also help to increase productivity of the company.

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 It will help to reduce workplace conflict.
 It will aid to generate scope of profitability within the organization as it makes
employees more skilled.