Hilton: Group Dynamics, Teamwork, Technology and Organizational Goals

This report examines the dynamics of teamwork and group structures within Hilton, focusing on how teams are organized, motivated, and managed to achieve common goals. It differentiates between formal and informal groups, highlighting the importance of factors such as coordination, communication, and leadership. The report further explores how Hilton promotes effective teamwork through clearly defined goals, team-building exercises, and appropriate compensation. It also analyzes the impact of technology, particularly the use of websites and email, on team functioning, including production models, performance tracking, and communication methods. The conclusion emphasizes the significance of these elements in enhancing team performance and organizational success, drawing on references to relevant literature on organizational behavior.

Groups are:
To organize and manage the actions and tasks.
To give motivation and guidance to new employees that comes in Hilton.
To work together on common project to handle consumer's query.
To attain common goal with respect to vision, mission and objectives of Hilton.
Group's Nature:
Formal groups are designed in structured way and developed by an organization to
perform its organizational work.
Informal groups are made up of two or more employees to fulfil the social needs on
their personal grounds.
Group's Behaviour:
Coordination
Communication
Leadership

Factors to promote development of effective teamwork:
Focusing on Goals: In Hilton a team is organized to achieve the
common goal. So, it is important to spelled out the common goal to all
members.
Team building exercises: These exercises can be used to improve the
team performance such as creativity, communication and problem
solving.
Compensation: Team members will work well if their work and efforts
will be compensated fairly then they will work more hard.
Communication: Team can become more effective with the help of
open and clear communication with respect to targets, timelines and
responsibilities

Impact of technology on team functioning
Hilton has invested heavily on their websites and with that they are
increasing their web operations. The technology impacts the functioning
of team such as:
The model of production and coordination actions can be developed with the help
of technology.
By using technology team leader can record the performance of team members
and according to their performance they can appraise them.
The new and updated technology have improved the functions of team work.
The e-mail facility helps them to interact and communicate with the each other.
Team can use power point option to give presentations for conveying the
information to every member.

Conclusion
Groups or teams are formed to work together to achieve the
common goal of organisation and to develop their teamwork
more effective company have to focus on some factors such as
all members have focus on goal, their communication skills,
compensation process. To improve the members performance
company have to conduct some team building exercises and
they have to also focus on the technology.
References
Furnham, A., 2005. The psychology of behaviour at work: The individual in
the organization. Psychology Press.
Buchanan, D. and Huczynski, A., 2004. Organizational behaviour: An
Introductory Text. FT Prentice Hall. 441.
Fincham, R. and Rhodes, P., 2005. Principles of organizational behaviour.
OUP Oxford.