Case Study Analysis: HiTree's Global Operations and Leadership Styles

This case study analyzes HiTree, a multinational IT organization, and its operations in the global market, focusing on the impact of culture on leadership and business strategies. The assignment examines the advantages and disadvantages of cultural differences for MNCs, exploring how HiTree adapts its strategies to different national cultures, such as Germany, Finland, and India. It discusses the challenges of cross-cultural differences, including communication and HRM policies. The study also applies Hofstede's cultural dimensions to understand cultural variations and their implications for leadership styles, including autocratic, democratic, and laissez-faire approaches. The analysis highlights the importance of adapting leadership styles to align with national cultures to improve employee satisfaction, productivity, and overall business success. The case study emphasizes the need for effective cross-cultural management to navigate the complexities of global operations and achieve organizational goals.

CASE STUDY ANALYSIS

Table of Contents
Introduction...............................................................................................................................................3
Question 1..................................................................................................................................................3
Question 2..................................................................................................................................................6
Conclusion..................................................................................................................................................8
References................................................................................................................................................10

Introduction
Availability of information, advancement in technology, standardization have given
opportunities to organization to expand their business in the international market. Culture is the
belief, attitude of individual that make them differed from the other group of individuals. It
cannot be learned and not inherited. For making the meaningful strategies for working in the
global market, it is very essential to identify the cultural background of particular nation so that
firms can sustain such market for longer period (Thuita, 2015). Present report is based on the
Case study of HiTree which is a multinational organization and operating in the field of
information technology. Assignment will discuss the advantage and disadvantage of culture for
MNC which are working in the international market. Cultural impact on leadership will be
discussed in this study (Karin Andreassi and et.al, 2014).
Question 1
Culture advantage and disadvantage
Business cannot be continued on its existing methods for longer duration when it wishes
to operate in the global market. Every country has its set variables which can be differed from
the home nation. Rules, regulations, taxations, holiday periods are different in each location. It is
necessary for the firms to understand the culture of particular place before entering into such
market (Luo, 2016). If corporations ignore this aspect then they will not be able to run their
business in other counties significantly. As per the given case scenario Hitree has subsidiary in
the Germany, it has around 1000 employees who belong from different nations. Cited firm has
strong organizational culture and it acts differed in different countries. Such as Germany has
culture of involvement so HiTree give more value to employee participation. That is benefit for
the organization, as it develops strong relationship between employees and employers. By this
way misunderstanding and conflict situation do not take place. Company follow the culture of
the nation and each business meeting with the clients is done accordingly (Jiang, Gollan and
Brooks, 2015). They communicate directly with the customers and introduce own self first.
Employees are getting involved in the decision making process, adoption of such culture give
advantage of employee’s satisfaction in the workplace. So they be loyal towards the brand and

retain in the organization for longer period. That helps in increasing the revenues of the cited
firm in such market.
HiTree has another subsidiary in the Finland as well and in such place cited firm adopts
culture of this nation (Adler and Graham, 2017). As in this region local organizations have
culture of working in a team. So cited firm also adopts consensus culture in which it manages its
workers in group. Managers focus on working together that develops communication between
them. Team meetings and consensus decision making increase level of job satisfaction among
staff members. Population of the Finland have productive nature and they utilize their time
effective. In such place company mainly focus on providing quality services on time. It
concentrates on resolving the issues of customers immediately so that it can enhance the
satisfaction level of them. That is advantage for the firm and it gives benefit to the organization
in managing their people accordingly. That would develop better understanding among people
(Nguyen, L.D., Ermasova. and Pham, 2016).
In the Indian market HiTree is engaged in the manufacturing and development activities
as well. In Europe and US there are western culture followed by the persons. But India is famous
for the traditional culture. In such place company develop personal relationship with the
employees, try to find out their necessity and fulfill those. Friendly relationship gives benefit to
the organization in motivating the people and making them loyal towards the brand (Thuita,
2015).
On other hand cross-culture difference create problem in the HiTree because employees
those who belong to another country and working in another culture, they find it difficult to
work. Communication is the main problem they feel uneasy when they have to make other
understand their point of view. As if Indian workers gets promoted in the Finland then it became
problematic for individual and that is why it fails to be productive there (Luo, 2016). So it is very
difficult for the HiTree to manage its staff members in the same direction. Company has to mold
its HRM policies as per the need of country (Adler and Graham, 2017).
Cross-culture difference constrains management practices
Multinational corporations those which are operating their business in many countries. It
is very important for them to understand the national culture of particular nation. As HiTree has

organizational culture in which it gives more attention to the formal behavior and professional
relationship. But this culture cannot be appropriate for the Indian market. As Indian people like
personal relationship and they focus on bonding and communication way (Nguyen, Ermasova
and Pham, 2016). For managing people cited firm will have to make necessary modifications in
the human resource practices so that it can establish its brand in such place successfully. If there
is huge difference between national culture and organizational culture then company will not be
able to surviving in such market for longer duration. That would damage its reputation and
employees will leave their job soon. Management has to look upon this factor and has to develop
such environment and practices in which employees of such country feel comfortable (Luo,
2016).
However, HiTree is working in many countries and different people work under it. So
Human resource management has to make such policies and practices in which all different
culture people can work comfortably. Managers have to research deeply about nation culture and
then they have to make some pattern of HRM for all workers. That helps in managing their
employees significantly in international market. In the HiTreeIndian, company uses tall structure
and emphasis on the discipline and obedience (Thuita, 2015). That helps in managing its workers
well. In this nation, HRM practices like recruitment, compensation, training, appraisals are
carried out locally. Whereas, change management in the firm are done globally in the
organization.
In the Finland HiTree makes timetable for the employees so that they complete their tasks
on time. It pays more focus on the team system, flexibility, training, pay for performance. That
helps the organization in managing its workers tremendously (Adler and Graham,, 2017). So
according the needs and belief of the place firms to make policies so that employees can feel
comfortable and stay in the organization for longer period. That is beneficial for the entities can
enhance its productivity and revues. HiTree is concentrating more on this point, that is giving
benefit to the firm and that is why it has unique brand image across the world.
Hofstede’s cultural dimensions might give insight into differences between national
cultures
The theory of Hofstede’s culture dimensions constitute framework which revolving in cross
culture communication. Dimension is collectively considers through organization has impact in

society and culture programs (Buonomano, Calise and Palombo, 2014).. It create society values
and effective results through assessing requirement and operations in positive manner. It
determine relationship between values and behavior which make positive results and
performances at workplace. With the help of structure based analysis, HiTree can take
advantages with the help of effective theory and outcomes. This theory is signifies, to provide
rating at comparison scale. International business concerned on dimension of cultural form
which is very important to develops market and outcomes. Knowledge of the manner can be
taken in which different features of business can be viewed. It can also help to manager of the
company. It will make successful results and operations through enterprise can attain objectives
and goals (Guerrero, Urbano and Organ, 2014).
Cultural program is also develops which create impact on the HiTree operations. Original
model of Hofstede’s analysis factors which needed for ascertain results and outcomes. In this
way, the cited firm can make advantages which assist to manage results and performances. It
also serves base which requires to perform for delivering positive results (Wang, Xu and Yang,
2014). There are six types of cultural dimension can be taken at workplace which requires to
perform activities that are beneficial for the enterprise. It includes power distance, uncertainty
avoidance. In addition to this, long term vs. short term plan can be made through the chosen
business can make strategy for development of the enterprise. Further, individualism and
collectivism culture dimension ascertain which not ease for measure performances is. Power
distance taken at workplace which determine to assess business environment in which
organization and societies need to be develops according to differentials (Buonomano, Calise and
Palombo, 2014).
It considers different features such as autocratic leadership, authority which can be
centralized. Lot of supervisor’s staff can be take place which need to be undertake at Hitree. It
assist to supervise each activity that can be determine for assess business environment (Wang, Xu
and Yang, 2014). Decision making responsibility also taken through power distance can be
ascertain for generate ideas and opinion. Further, uncertainty also take place that assist to
measure risk, flexibility and many other elements. It will assist to make effective results that can
be promote to each activity of the company. In addition to this, individualism vs. collectivism is
set against culture which need to be develops (Zhu, Fan and Tong, 2014).

Question 2
Similarities in national culture impact on leadership styles and the way in which are best
be made in the case of HiTrees
Leadership is the process in which dominance of group activity is perform that is acquire
for development. Successful and effective leader of HiTree analysis situation which assist to
improves success of the enterprise. Most leaders are possess quality, to ascertain business results
and performances could be maintained (Guerrero, Urbano and Organ, 2014). People are act to
maximize their outcomes through they can gain believes. Through assessing difference between
among leaders, it is essential to determine profitability at workplace. In autocratic leadership
style requires to perform functions and operation according to leader guidance. They are shown
their quality to make decisions for achieve goals and objectives. In this way, natural culture can
impact on the performances through analysis market and requirement of customer. High rates of
low morale take place due to natural culture. On the other hand, it could be assist to get best
results through strict command (Guerrero, Urbano and Organ, 2014).
Further democratic style, involves leaders who take participation of employee at
workplace through analysis business performances. They are highly engage in activities of
HiTree for creating innovations and positive results. Highly job satisfaction is also take place
that determines to appreciate people at workplace. This leadership style, appear problems which
determines different activities and actions. With the help of national culture, the company can
easily determines their outcomes and operations which needed to perform activities and results
(Buonomano, Calise and Palombo, 2014). In this way, enterprise need to monitor their
requirement and outcomes for development of the solution for issues. Democratic leaders are
take place in different countries so that they can easily develops whole market through taking
participation of employee at workplace. It assist to determine characteristics such as individual
ones. For instance, in Australia, Britain and many other nations. Power distance culture is
develop in HiTree when they are using this style to promotion. High individualism also
encourages to employee to ascertain results in effective manner (Keutel, Michalik and Richter,
2014).
In addition to this, Laissez faire style assist to make decision according to employee
continence. In this aspect, HiTree requires to perform functions and operations according to their
requirement. In this way, they can easily analysis national culture which develops outcomes

through assess market and features (Buonomano, Calise and Palombo, 2014). It minimize leader
involvement that would be helpful to give full support of team member through they can assess
future outcomes and operations in effective manner. Further, the company can concentrate on
different elements that are acquire to development of the business operations (Zhu, Fan and
Tong, 2014). Hence, the cited firm requires to perform functions and operation according to
needs in which they can develop whole market.
How might dissimilarities in national culture impact on leadership styles
There are different elements in which dissimilarities take place in national culture and
create impact on the performances of leadership style (Goerlandt and Montewka, 2015). In this
way, the company can take responsibility of each member at workplace through HiTree can
assess elements in market development. It will make sure that all important outcomes can be
ascertain which needed for encouraging customer towards company products and services C.
With the help of different elements, it has been analysis that different country possess distinctive
culture system which would be develops for ascertain results and outcomes. In this way, the
company are unable to relate their leadership quality with performances. Thus, they can easily
maintain outcomes for assist and developing ideas. It create adverse impact on the company
performances and leadership activity. Hence, they can get positive outcomes and profitability at
workplace (Nanaki and Koroneos, 2013).
In addition to this, it also assess that HiTree is unable to attract potential customer of new
country because there are different culture system take place. Hence, it make negative impact on
the performances and outcomes. Further, democratic style possesses power culture that would be
develops through ascertain effective results and performances at workplace (Guerrero, Urbano
and Organ, 2014). As compare to this, power cannot be determine at workplace due to changes
in customer perception and their requirement in particular products and services. Thus, it is
essential for developing ideas and operations which need to be taken for match performances.
Hence, there is no link between company leadership and their culture. Therefore, it is requires to
perform actions and operations according to market demand and operations. Autocratic style,
possess individualism so that it is essential to perform actions and operations according to market
demand. In this way, HiTree need to analysis market through perform different activities and
actions. In this way, the company has opportunity to deliver effective performances (Wang, Xu

and Yang, 2014). Hence, outcomes can be develops for ascertain results and operations. It would
be helpful to taking various results and operations.
Conclusion
From the above report it can be concluded that culture in an important part of the
business. Organizations have to consider this fact and they have to make such HRM practices
which can meet with the national culture. That can help in accomplishing the objective of the
corporations soon. It can be articulated that difference in national culture constrains management
practices to great extent. HiTree has many subsidiaries in different countries and it has to manage
its people accordingly. Leadership style, structure, polices, business practices all need to be
changed and managed by te organization as per the culture differences. That would help in
getting success to the entities in the international market.

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