Project Report: Enhancing Recruitment, Selection and Training at H&M

This report focuses on improving recruitment, selection, and training practices within H&M, a multinational clothing retail company operating globally. The project aims to enhance H&M's ability to meet international requirements by recruiting and training talented staff. The report includes a project management plan outlining costs, scope, time, quality, and communication strategies. It utilizes a work breakdown structure and Gantt chart for project organization. The research employs both qualitative and quantitative methods, including surveys and interviews, to gather data on employee awareness, training benefits, and the impact of improved staffing processes. The analysis reveals insights into employee perceptions, benefits of training, and ways to enhance recruitment and selection for global success. The report concludes with recommendations for H&M to sustain its international market presence and improve its HRM functions.

Managing a Successful
Business Project

INTRODUCTION
Managing a successful business project is key to obtain better results from the project. It
mainly includes resources and failure impact on functioning of business. It is necessary for
project manager to conduct project in an effective manner and also attain desired outcomes. This
project is related to multinational firms to improving recruitment, selecting and training to staff
members in order to meet with global needs. It is necessary for the multinational companies to
hire talented staff members who can able to perform operations of business (Lakhani, Kuruvilla
and Avgar, 2013). H& M is Swedish multinational clothing retail organisation and it operate its
business in around 62 countries with more than 4500 stores.
TASK 1
P1
Globalisation is explained as an integration between people, organisations and
governments in all over world. For performing the operations and activities of company globally,
there is a need to hire the qualified employees and provide them training to perform the business
activities and deal with the international clients (Sekiguchi, Froese and Iguchi, 2016). H&M is
multinational clothing retail firm established in year 1947. this company operate its business in
almost 62 countries with over 4500 stores. In this company, there are more than 132000
employees working. This report is based on recruit talented staff members so they can able to
deal with international customers and also resolve their any kind of queries.
Aim
Aim of project is “how the multinational companies improve the recruitment, selection
and training of their employees to meet International requirements.” Under this, firm find the
different ways to hire the employees and provide them training for enhance their knowledge and
skills. From this, they can able to provide the better contribution in achieving particular
objectives within given period of time. For make improvement, it is necessary hire the expert
from outside so that they can provide the proper guidelines about recruitment and selections of
employees (Shah and et. al., 2012). In addition to this, the main focus of multinational companies
is on make improvement in recruitment and selecting methods so that the objectives can be
attained and gain competitive advantages.
Objectives

 To execute employees’ on-job training programs in H&M organisation for make
improvement in HRM functions to attain international standards.
 To examine advantages of recruitment, selection and training to H&M organisation?
 To determine the different challenges faced by H&M company in conducting business
globally.
P2
Project management plan is document which is mainly used to discuss every phase of the
project. Project manager develop plan inputs from its stakeholders and also the project team. It is
formal document that explains how well the project is implemented, analysed as well as
controlled. There are some aspects included in project management plan given below:
Cost- It is one of the most important factor that is necessary to doing the project in an
effective way. Without money, firm can not do any activities of project. The total cost involved
in completion of the project will be £100.
Scope- This project scope is wider and researcher need to perform its activities at large
scale. H&M provides the large number of products and the services in all over the world (Shah
and et. al., 2012).
Time- In project, each activity needed to completed with given period of time. Under
this, time will be assigned according to the activities of staff members should be ensured that
deadlines need to be followed in a proper way. The project will be completed in 4 months.
Quality- It is necessary aspect of the project because quality makes project better. It is a
responsibility of manager to focus on improving the quality of project. An investigation need to
use reliable sources for data collection to maintain quality of project.
Communication- It is necessary aspect because through this employees can interact and
share about the important things regarding project. For communication, employees can use
emails and through this they can share necessary information about particular area (Sciascia and
et. al., 2012).
Risk and resources- For conducting the project, some risk are faced by the project
manager such as finance and technological. It is the responsibility of researcher to manage risks
for the purpose of project completion effectively. Manager should arrange all resources to
complete project like manpower, technological and many others.

P3
Work breakdown structure- It is chart under that necessary components and project is
defined to be represent relationship with the each other. It can assess manager to anticipate the
positive results which are depend on the different scenarios to assure about the decisions those
made regarding adopt and not adopt the suggested changes or procedures. Aim of work
breakdown structure is to make large project in manageable manner (Boella and Goss-Turner,
2012). WBS aids in in segmenting complex projects in to manageable and simple tasks so
employees can be perform activities in significant manner without facing any type of issues.
Gantt chart- It is bar chart and most popular way to showing the activities displayed
against the time. It is one of the useful technique in planning as well as scheduling project, this
keeps updated management to when project will be finished. On the other hand, it keeps
management informed regarding additional resources which are necessary and also mange the
dependencies among tasks. The Gantt chart is mainly used for the purpose of tracking the project
scheduled (DeCenzo, Robbins and Verhulst, 2016). It is also used for project planning of all the
sized and shows the work scheduled in particular day.

TASK 2
P4
In this, researcher conduct small- scale investigation has been applied by using different
research methods for getting reliable information as well as make valid conclusions.

Research methods- These are techniques and strategies which use in gathering of data for the
purpose of analyse to uncover the new information for better understanding regarding specific
subject area (Mowforth and Munt, 2015). Different methods of research are mention below:
Qualitative- It is explained as data that characterized and approximates. This kind of data
is non- numerical and gathered by using the observation methods, conducting the focus groups
and also same methods.
Quantitative- It is emphasises objectives measurement and also numerical analysis for
data collection (Sciascia and et. al., 2012). Under this, data is measured through using the
statistical analysis.
Reason to selecting qualitative research method- There has been qualitative research
used because it aids in giving deep-understanding regarding specific area and gain proper
understanding about particular subject field.
Data Collection- It is explained as process to collecting and also analysing the data on the
targeted variables in an effective manner (Kitchin and Tate, 2013). Primary and secondary are
different data collection methods given:
Primary- It is explained as first hand data that collected through an investigator itself. It
is original in nature and provide positive outcomes. Sources to collect primary data are
questionnaire, observations etc.
Secondary- Under this, data and information has been collected by other individual.
Various sources to gathering the secondary data are journals, internet, books and many others
( Kumar, 2019).
Sampling- Sample refers to group of people as well as objects which are taken from large size
population. It is representative of population to assure about generalise findings from research
sample to whole population. Sampling is process of choosing people for study in such a manner
that people represents large group which they were chosen. 30 respondents has been selected by
using random data sampling method because it is unbiased and give equal chance to chosen
respondents (Mackey and Gass, 2015).

For Quantitative Analysis

For Qualitative Analysis
TASK 3
P5
Quantitative analysis
THEME 1: Aware about recruitment, selection and training
Q1) Are you aware about recruitment, selection and training? Frequency
a) Yes 22
b) No 8

Interpretation: From given information, this has been analysis that 22 respondents said that
they are aware regarding the hiring, selection and the training in an effective manner. These all
aids in give talented employees to an organisation so they can perform activities of business at
large scale. 8 respondents have not knowledge regarding globalisation.
THEME 2: Multinational organisations in meeting with global needs?
Q2) Is training aids the multinational organisations in meeting with
global requirements?
Frequency
a) Yes 18
b) No 12
a) Yes b) No
0
5
10
15
20
25 22
8
Column B

Interpretation: Under this, Training is necessary for an organisation and through this company
can improving the skills and competencies of employees so that their performance level cam be
improved. As per the opinion of 18 respondents that training is helpful for the multinational
organisations to meet with the global requirements. 12 other respondents are disagree with this
and according to them hiring the talented and skilled employees can meet with international
requirements.
THEME 3: Benefits H&M organisation can get to improving process of recruitment and
selection process
Q3) What are benefits H&M organisation can get to improving
process recruitment and selection ?
Frequency
a) Able to meet international requirements 10
b) Sustain internationally 12
c) Gain maximum profitability 8
a) Yes b) No
0
2
4
6
8
10
12
14
16
18
18
12
Column B

Interpretation: Recruitment and selection are the most necessary resources of company. As per
the 10 respondents that if an organisation will improving its process of recruitment and selection
then it can able to meet with the international requirements. On the other than, there are 12
respondents which said that company can sustain at global level for long period of time. As per
opinion of 8 respondents that through improving in the hiring and selection, H&M can enhance
its profit level.
THEME 4: Improving hiring, selection and training helps in provide benefits to H&M to
sustain at international market
Q4) Does improving hiring, selection and also training helps in
provide benefits to H&M to retain at international market for long
period of time?
Frequency
a) Yes 23
b) No 7
a) Able to meet international requirements
b) Sustain internationally
c) Gain maximum profitability
0
2
4
6
8
10
12
10
12
8
Column B