HND Unit 13 Managing HR: Strategies for London Nursing Home

This report delves into the intricacies of managing human resources within the health and social care sector, specifically focusing on London Nursing Home. It explores various factors crucial for effective recruitment, ensuring adherence to legislative and policy frameworks, and recommending optimal selection approaches. The report also examines theories of individual interaction in groups, evaluating strategies for promoting effective teamwork at different organizational levels. Furthermore, it assesses performance appraisal methods, identifies training and development needs, and analyzes strategies for continuous employee development. Finally, the report explores leadership theories applicable to the healthcare workplace, analyzes working relationship management, and evaluates the influence of management approaches on personal development. This assignment solution is available on Desklib, a platform offering study tools and resources for students.

Qualification Unit Number And Title
Higher National Diploma 13 – Managing Human Resources in H&SC
Student Name And Group Number Assessor Name
Date Issued Completion Date Submitted On
Assignment Title Managing Human Resources in H&SC
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g
Outcom
e
Learnin
g
Assessmen
t Criteria
In this assessment you will have
the opportunity to present
evidence that shows you are able
to:
Tas
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no.
Evidenc
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(Page1.1
1.2
1.3
2.1
2.2
3.1
3.2
3.3
4.1
4.2
4.3
Learner Declaration
I certify that the work submitted for this assignment is my own and research sources are
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fully acknowledged.
Student signature: Date:
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Table of Contents
Introduction...........................................................................................................................................4
Task 1....................................................................................................................................................5
1.1 Explain the factors that need to be considered when planning the recruitment of individuals to
work at London Nursing Home.........................................................................................................5
1.2 Explain how relevant legislative and policy frameworks of the home country influence the
selection, recruitment,and employment of individuals to work in London Nursing Home (M1).......6
1.3 Evaluate the different approaches that may be used to ensure the selection of the best
individuals and make recommendations for London Nursing Home (M1 and D1)............................7
Task 2....................................................................................................................................................9
2.1 Explain the theories of how individuals interact in groups in relation to the types of teams that
work in health and social care............................................................................................................9
2.2 Evaluate the approaches that may be used by staff at different levels to develop and promote
effective team working at London Nursing Home (D1)...................................................................12
Task 3..................................................................................................................................................14
3.1 Explain the ways in which the performance of individuals working in health and social care can
be appraised.....................................................................................................................................14
3.2 Assess how individual training and development needs can be identified at London Nursing
Home (D2).......................................................................................................................................16
3.3 Analyse the different strategies for promoting the continuing development of individuals in the
health and social care workplace (D3).............................................................................................17
Task 4..................................................................................................................................................18
4.1 Explain theories of leadership that apply to the health and social care workplace (D2).............18
4.2 Analyse how working relationships may be managed at London Nursing Home......................20
4.3 Evaluate how own development has been influenced by management approaches...................22
Conclusion...........................................................................................................................................23
References...........................................................................................................................................24
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Introduction
Health and social sectors required special attention with respect to HR sector as they wanted
professionals in the sector. This assignment focused on the training to provide the
finesttechnique to employ the working supervise for London Nursing Home. This study
provides the mechanism for hiring suitable member of staff for the London nursing home. All
the frameworks and legalities are taken into account which London Nursing Home required
during recruitment procedure. It further, informs the best way to the growth of effective and
best working team within London Nursing Home. It also includes the training and
engagement of working members to retain them informed about the requirements of the
London Nursing Home and provide all the required sections for developing employees as per
the requirement and needs of Nursing Home. It gives conclusion with the assessment of the
HR styles such as leadership style etc. That shall be suited to the leader in the London
Nursing Home.
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Task 1
1.1 Explain the factors that need to be considered when planning the recruitment of
individuals to work at London Nursing Home
Recruiting the perfect candidates for the job in the health sector can be considered as one of
the crucial factors. Following are some of the aspects which can be taken into consideration
while searching for the suitable candidates for London Nursing home:
 For the succession planning various things has to be evaluated like what will be the
position of the employee in the organization, how many vacancies are there, whether
the organization requires a part-time or full-time job, applicants (Leigh & Blakely,
2016).
 The organization is required to set some type of standards based on their goals and
policies so that the best candidate can be picked out who will be willing to work as
per the company norms.
 Some legal guidelines that are set by the local government authority should not be
violated like the safety guidelines for workers, working hours of a worker, health
policies etc.
 Before starting the recruitment process, the final expenditure like the cost of
recruitment, the cost of training and developing their skills should be calculated
beforehand for making the selection process transparent financially.
 The HR should prepare a job description which will include the roles and
responsibilities of the candidates after joining the institution and also the details about
the qualifications and experience and also personal attributes that are required by the
organization.
 In the end, a job specification is to be prepared which will contain all the abilities, the
skills possessed by the candidate and the knowledge that will be required for a
specific vacant post.
 Progression opportunities factors discussed here are important in the recruitment
process for an organization which will help the organization to select the best
available talent and recruits best candidates for the job. These are the important needs
for training and development purpose for the organization (Vermeeren, et. al., 2014,
pp. 35).
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1.2 Explain how relevant legislative and policy frameworks of the home country
influence the selection, recruitment,and employment of individuals to work in London
Nursing Home (M1)
Every selection process has to go through some legal guidelines. This guideline plays a
crucial part and affects the selection process hugely. These set of guidelines are made so that
the rights of a worker can be protected and the worker can't face biases or harassment in the
workplace. London nursing Home follows the guidelines set by the United Kingdom as these
guidelines are made by the local government of the country where the organization is
established. For making the procedure of selection and recruitment of the candidates fair for
everyone, different kind of rules and regulations are laid down by the government.
Employment policy and legislation employment act 2002 includes all the rights for workers
that follow in the London nursing home like regulations for dispute at the workplace, equal
rights for payment, guidelines for leaves, policies for employment is considered as one of the
crucial legal policy for organizations in the UK. These rights influence recruitment like the
selected employee feel flexible environment in the workplace and also know right there
rights. These rights attract the recruitment by the organization legal policies and rights.
The act of 2004 demand that all the employees of the health care department must get equal
opportunity in the field of training, skill development, working hours and leaves. In the
organization that influences the recruitment and the working staff because by the right they
get equal opportunities and rights.
Equality Act of 2010 include terms like making all the employees equal irrespective of their
age, gender, race, creed, faith, sexual orientation, and inabilities.The direct, indirect and
victimization in the workplace is protected by the sex discriminationact of 1975. By these
actions, the employee gets equal rights without judging their gender these guidelines help to
take action if they need if they see something wrong with them and other also. The act that
makes the workers get equal payments for irrespective of sex and post is included in the
Equal pay act. In the past year's many acts have been developed like Disability discrimination
act 1995, Race discrimination act 1992 and Data Protection Act 1998 which protects the
rights of the workers while managing to keep the workplace ethical. These acts are very
crucial for an organization in every sector so that all workers can work in harmony and can
attain equal rights among themselves (Collins, 2016, pp. 65-75).
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1.3 Evaluate the different approaches that may be used to ensure the selection of the
best individuals and make recommendations for London Nursing Home (M1 and D1).
Just like any other sector the health and safety sector also have some pre-defined set of skills
and experience that can be used by the organization in their growth. The Human Resource
department takes care of all the recruitment and training process in the organization. Below
are the steps that are performed while interviewing for the best available candidate:
Recruitment
 Informing the general public that your organization is hiring by advertising them on
social media, newspaper or even magazines so that they can be aware of the job
openings in the organization.
 HR team can ask for references from existing employees. A large number of new
candidates come to know about the job posting through their relatives or friends who
currently work in the organization. These references can be interviewed while
searching for the suitable candidates.
 The notice board of the organization can be used to inform the customers and the
visitors.
 The received applications for the post must be evaluated and some of the forms
should be shortlisted which are best suited for the post.
Selection
 The shortlisted candidates must be called in for the interview round that is conducted
by the panel of experts. These interviews can consist of skill tests like aptitude,
reasoning, psychological etc.
 Candidates who are money-oriented should be differentiated from work-oriented
candidates as this can change the working atmosphere as the money-driven candidate
who will become an employee of the organization to motivate other employees to
work for money rather than working for the organization to show loyalty
(Chandrashekar & Sahin, 2014).
 Once the candidate clears all this aptitude tests, he is called for the final discussion
round for salary discussion and his availability to join London Nursing Homes. The
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roles and responsibilities are conveyed to the candidate if he joins the organization
along with some extra information like working environment etc.
 All the paperwork and logistics details are completed once the candidate finally joins
the London Nursing Home.
Recommendation
 Online posting of the job description can be done by the organization for attracting a
large number of recruitment.
 Use Internal recruitment to fill the vacant position from any suitable employee within
the existing organization.
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Task 2
This section will include the theories which explain the individual interactions in clusters in
context of the various types of groups within the health and social care such as London
Nursing Home. The various approach will be evaluated which can be used by employees at
dissimilarstagesof promoting and developing actual team occupied.
2.1 Explain the theories of how individuals interact in groups in relation to the types of
teams that work in health and social care.
Teamwork is an important aspect which helps in the growth and development of the
organisation. There are many stages included in team building such as clarification of the
collective goal, identification of the inhibitors which prevent the employees from reaching
their goal, use of enablers that assist them and measuring and monitoring the process for
ensuring whether the goal is achieved or not. In the working environment of London Nursing
Home, there are many teams which use their ideas for attaining the objective of the
organisation. Some of the teams are management team, virtual team, project team and others
who use the teamwork theory for interacting with the customers in an effective and efficient
way. Bruce Tuckman is a psychologist who came up with the concept of teamwork theory.
This theory is used within the working environment of London Nursing Home for improving
the interaction with the team. The Tuckman’sphases of group development are listed below:
Forming- This is the initial phase in which each and every memberrecognise the response
and opinion of their teammates. As per the ideas of Tuckman, each team of London Nursing
Home will recognize each other by having a proper conversation with each other (Study.com,
2018). Through this stage, the team will be able to determine how the team will be organised
and who will be responsible for what.
Storming- In the second phase, the conflict and competition areasits greatest. In the working
environment of London, Nursing Home conflicts and issues take place which affects the
organisational structure in a negative way. In this stage, the solutions are developed for
solving the issue. Proper communication and discipline within the organisation will assist the
team in focusing towards the goal.
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(Source: Author)
Norming- In the third step of development, the team members will start adjusting with the
skills and behavior of colleagues. In the London, Nursing Home agreement and consensus
will be formed within the team so that they will respond well to easing the leader. The team
members will become attentive towards their work in achieving the goal.
Performing- This is the fourth step of the development in which the team will become
strategically aware of their work. According to this theory, in London Nursing Home the
team member will start participating in the work for its completion before the deadline.
Adjourning- This is the final step of development in which the team member of London
Nursing Home complete their project and work for their new ventures.
Belbin teamwork theory explains that each and every team member understands the needs
and demand of their colleagues. In Belbin teamwork theory nine roles are played by the team
which includes the plant, co-ordinator, supplyagent, monitor assessor, shaper, team
employee, implementer, broader finisher and professional (Omar, et. al. 2016, pp. 109-113).
In the London Nursing Home, the task needs to be allocated to each member of the team for
attaining the goals and objectives of the organisation.
Woodcock teamwork theory explains that four members are divided in each underdeveloped
group. In the London, Nursing Home same process will be done for analysing the number of
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Adjourning

employees for training and development session. Through this, the supervision of London
Nursing Home will analyse the skills and abilities of their employees in the context of work.
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2.2 Evaluate the approaches that may be used by staff at different levels to develop and
promote effective team working at London Nursing Home (D1).
It is essential to improve and endorseactive team functioning within London Nursing Home
as this will assist in motivating the worker in improving their work in an active way. The
approaches which can be used by the workers for promoting and developing effective team
working within the organisation are as follows:
Diversification of skills and personality- The multi-disciplinary team is the group of health
care members who are having various skills such as a psychiatrist, social workers, doctors
and others. Their role is to provide specific services for managing the health issue of the
patient. The activities of the team mainly work together for taking care of the customers by
using care plan (Chesluk, et. al. 2013, pp. 933-947). This approach helps in promoting the
effective team working within the organisation.
Common purpose- The clearly defined purpose consists of the collective interests and
demonstrates the shared ownership. In the context of London Nursing Home, the team
workers need to develop a common goal and purpose within the team. This will be helpful in
improving the reliability and accuracy of the task because the skills and abilities of the
employees will be combined for attaining the goal.
Effective leadership- The recruitment of good leaders within the organisation helps in
attaining the goals and objective of the organisation. The advantage of having effective
leaders in the London Nursing Home is that they can use their skills in inspiring and
impacting their teams to run smoothly and proficiently.
Effective communication- In the working environment of London Nursing Home, effective
communication can be used by the workers for knowing the reviews and opinion of others
regarding their work. The sharing of ideas and suggestions within the organisation helps in
promoting the effective team working.
Group cohesion- Group cohesiveness can be used by the workers on their team. This is a
multi-faceted process divided into four steps social relations, task relations, perceived unity
and emotions (Chesluk, et. al. 2013, pp. 933-947). It allows the team members to work
together for achieving a common goal in an easy and positive way.
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