JCB Tour Operator Report - Task 2: HND in Hospitality Management

This report, prepared for a Higher National Diploma (HND) in Hospitality Management unit on Tour Operations Management, analyzes the operations of JCB Tours. It begins with an introduction to JCB, outlining its role in providing transport, accommodation, and activities in holiday packages, in association with Hilton Hotel and McDonald. The report then addresses regulatory bodies such as the Association of British Travel Agents and the UK Civil Aviation Authority. It details the stages and timescales involved in developing holiday packages, including market research, planning, contracting, costing, and advertising. A specific example of a 5-day sightseeing tour from London to Paris and France is provided, including costing details. The report also discusses different methods of contracting and their suitability, along with the selling price calculation for the holiday package. Finally, it includes a list of references used in the report.

TASK 2
JCB Tour operator

Introduction
• In order to attract several tourist in a country, JCB
comprises transport and accommodation which can be
advertised and sold together with different activities. In
holiday package, it includes several activities and tasks
that assists to meet with desired level of outcomes. The
chosen organisation facilitate their functions to work with
Hilton hotel and McDonald.

Regulatory bodies
• Association of British Travel Agent:
• Association of independent tour operators

CONTINUE…
• Federation of tour operators
• UK Civil Aviation Authority

2.1 Stages and timescales involved in developing holidays
• In order to develop tour package, it can be stated that
there are different stages can be included for developing
holidays. They are as follows:
• Market research
• Planning and scheduling
• Contracting (negotiation with suppliers):

CONTINUE…
• Costing of holiday:
• Financial evaluation and pricing:
• Creating brochure
• Advertising:
• Operation and execution:
• Post tour management

Holiday package
28th November 2018
Time scale for tour (London to Paris and France)
Tour nature: Sightseeing tour
Location: France and Paris
Total Duration of tour: 5 days
Members: 5
Place to visit: Musse Du Louvre, Eiffel Tower, Notre Dame Cathedral, etc.
Costing: £200 for each member

2.2 Suitability of different methods of contracting for different
components of holiday and different types of tour operator’s regulators
• There are different methods of contracting for different
components of holiday and tour operator’s regulator. They
are as follows:
• Fixed contract
• Allocation
• Ad-hoc

2.3 Selling price of a holiday from given information
• With respect to consider selling price for given tour
package, following elements included and successful
implemented with given information:
Costing For individual Total
Fixed and variable costs £50 £250
Direct and indirect costs £20 £100
Load factors £30 £150
Mark-up £50 £250
Profit margin £50 £250
Total £200 £1000

REFERENCES
• Dubey, R., Gunasekaran, A. and Fosso Wamba, S., 2017.
World class sustainable supply chain management:
Critical review and further research directions. The
International Journal of Logistics Management, 28(2),
pp.332-362.
• Işık, A.T. and Adalı, E.A., 2016. A new integrated decision
making approach based on SWARA and OCRA methods for
the hotel selection problem. International Journal of
Advanced Operations Management, 8(2), pp.140-151.

THANK YOU