This report provides a comprehensive analysis of the hospitality industry, focusing on various aspects such as different types of businesses within the sector, the structure of hospitality organizations, and the interrelationships between different units. It discusses the direct and indirect economic impact of the hospitality industry in the UK and the US, analyzing how global growth, franchising, and licensing contribute to economic development. The report also investigates different operational roles, skills required, and the current skills shortages within the industry, using 'The Cottage in the Wood' as a case study. Furthermore, it examines the factors driving skills shortages and high labor turnover, along with their impact on hospitality businesses, and suggests measures to address these skills gaps. Desklib offers this report and many more resources for students.