Case Study: Organizational Management Actions to Improve HOA Situation

This case study examines the organizational challenges faced by HOA, including staff turnover and dissatisfaction stemming from conflicts between the Executive Director (ED) and team leaders. The ED's perceived interference and autocratic leadership style contributed to decreased productivity and performance. The recommended solutions involve organizing effective meeting sessions between team leaders and the ED to resolve conflicts, shifting towards a transformational leadership style to address gender imbalances and promote change management through employee education, and emphasizing effective communication practices. The study highlights the importance of negotiation and communication between staff and management for resolving the company's current situation and references relevant research on organizational conflict, communication, and leadership.

ORGANIZATIONAL MANAGEMENT

ACTIONS TO IMPROVE THE ORGANIZATIONAL
SITUATION
 HOA have been experiencing huge number
of staff turnover and increased staff
dissatisfaction owing to the ongoing
conflicts between the ED and the team
leaders
 The ED has gone on record mentioning that
he looks towards HOA as his own baby and
is critical to the success of the organization
 On the other hand, the team leaders feel that
the ED have been overtly interfering and
often steps in their shoes and do not allow
them the limited freedom to take their own
decisions.

CONTD..
 Therefore, the rising conflict affected the overall
productivity and performance of the organization
(Chaudhry & Asif, 2015).

CONTD..
 Hence, the need of the hour was to organise effective meeting
sessions between the team leaders and the ED which could help in
resolving the conflicts.

CHANGE IN DIRECTION STYLE
 dominant and autocratic
leadership style
 whereas there was a
need for
transformational
leadership

 For removing gender imbalances a transformational leadership could
be implemented which favours change management through
sufficient education of the employees and the management (Reio &
Trudel, 2017).

ORGANIZATIONAL ENVIRONMENT LEADERSHIP
 As mentioned by Chaudhry & Asif (2015), effective
communication practices are one of the most important aspects of
organizational leadership.

PLANNING AND COORDINATING
 For resolving of the current situation of the company
effective negotiation and communication between the
staff and the management were required.

PROGRAM DESIGN AND EVALUATION

REFERENCES
 Chaudhry, A. M., & Asif, R. (2015). Organizational Conflict and
Conflict Management: a synthesis of literature. Journal of Business
and Management Research, 9, 238-244.
 Löhr, K., Weinhardt, M., Graef, F., & Sieber, S. (2017). Enhancing
communication and collaboration in collaborative projects through
conflict prevention and management systems. Organizational
Dynamics.
 Reio Jr, T. G., & Trudel, J. (2017). Workplace Incivility and Conflict
Management Styles: Predicting Job Performance, Organizational
Commitment, and Turnover Intent. In Adult Education and
Vocational Training in the Digital Age (pp. 217-240). IGI Global.
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