Business Communication Report: Holiday Home Reservation and Details

This report presents a business communication example in the form of an email from CAN-US Holiday Homes to a customer named Steve Robins. The email confirms a seven-day reservation at a holiday home in Grand Bend, Ontario, Canada, for dates in January and July 2019. It details the remaining payment of €250 needed to finalize the reservation, provides the full address of the holiday home, and suggests travel options from the airport, including local airline services and car rentals. The email also highlights local attractions like Niagara Falls and wineries, and includes restaurant recommendations, to enhance the tourist experience. The report concludes with a request for the remaining payment to be made by October 10, 2018, and provides contact information for the sender, including their email and phone number. The report also includes a bibliography of the websites where the information was obtained.

Running head: BUSINESS COMMUNICATION
Business Communication
Name of the Student:
Name of the University:
Author’s Note:

1BUSINESS COMMUNICATION
To: Steve Robins
From: Mathew Miller
Subject: Request for the completion of the Reservation process
Greetings! We are glad to inform you that your request for a seven days stay at our guest
home has been confirmed. As requested by you we have booked the holiday home for you for
the dates 15/01/2019 and 16/07/2019. You are requested to make the remaining payment of
€250 to complete the reservation.
The full address of the holiday home 30 Ontario St S, Grand Bend, ON N0M 1T0, Canada.
Hope you will not have any difficulty in locating the address.
You can take the help of the local airline services offered by AirExpress Ontario and Air
Georgian to come to Ontario, the city in which the holiday home is located.
You can use the Air Georgian flight number GGN7205 airplane or the AirExpress Ontario
flight number BD674 airplane for coming down to Ontario.
We would suggest you to take a cab from the airport for coming down to our holiday. You
can also rent a car and enjoy the drive. The drive will take you only 20 minutes since it is
only 11 kilometers away from the airport.
You can indulge your leisure time in the city of Ontario by indulging in sightseeing which is
one of the most common tourist activities in the region. We are glad to inform you that the
region boosts of some of the most picturesque locations of the world like Niagara Falls,
Harbourfront Centre, Skylon Tower, Jackson-Triggs Winery, Pondview Estate Winery and
others.

2BUSINESS COMMUNICATION
 Niagara Falls is just the right kind of tourism destination where you can spend an
entire day enjoying the beauty of the waterfall. Furthermore, the adjacent location is
also very breathtaking and will keep you enticed over the course of the entire day
(https://www.niagarafallsusa.com/).
 Tourists coming to Ontario simply do not want to miss the Jackson-Triggs Winery. It
is one of the largest winery of the nation of Canada and the best part is that you can
even taste some of the fresh wine manufactured by the winery
(https://www.jacksontriggswinery.com/).
The city has some of the best restaurants of the nation and the one which will be the most
accessible for you is Local No 90. It is within a distance of 5 miles from the holiday home (
https://www.crbshow.ca/).
 The Local No 90 normally opens at 4 pm and is known for the meatballs, pizzas and
the other food items that it offers to the tourists.
 The restaurant is the gathering place for the tourists who arrive in the city and its
ambience is much appreciated by the tourists.
These in short are some of the attractions that awaits you during you stay at our holiday
home. However, to enjoy these benefits you will have to clear the remaining reservation cost
before. We would like to inform you that for the process of advance reservation you will have
to complete the entire proceedings three months prior to the actual date of you visit. Thus, we
would request you to pay the remaining €200 to complete the reservation process within
10/10/2018.
Student Name,
CAN-US Holiday Homes

3BUSINESS COMMUNICATION
[e-mail]
Phone no- [phone]
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(Signature)

4BUSINESS COMMUNICATION
Bibliography
Aviation.ca (2018). Flight Details. [online]. Retrieved from
http://www.aviation.ca/AIRPORT-SERVICES/View-details?link_id=767
Jackson-Triggs. (2018). Jackson-Triggs [online]. Retrieved from
https://www.jacksontriggswinery.com/
Niagara Falls (2018). Niagara Falls [online]. Retrieved from
https://www.niagarafallsusa.com/
Ontariotravel.net. (2018). Ontariotravel.net [online]. Retrieved from
https://www.ontariotravel.net/ind/home
The CR&B Show (2018). The Canadian Restaurant and Bar Show | Ontario [online].
Retrieved from https://www.crbshow.ca/