Research Report: Impact of On-the-Job Training on Holiday Inn Staff

This research report examines the importance of on-the-job training programs at Holiday Inn. The study focuses on the impact of these programs on employee performance and development, including the analysis of the training method’s influence on staff productivity and customer satisfaction. The report includes a literature review that explores key concepts and relevant articles related to on-the-job training, and includes a case study of Holiday Inn, exploring its training practices. The research aims to identify the value of such programs and their role in enhancing both employee skills and the hotel's operational effectiveness. The report also addresses research challenges such as data collection and resource constraints.

Research Project

Report title Importance if on the job training program in an organisation for employee’s
performance development.
Industry partner Holiday Inn is British owned American brand of hotel chain and founded in 1952
by Kmmons Wilson. It is headquartered at Denham, Buckinghamshire, UK and
serving in America, Europe, Middle East, Africa and Asia Pacific. In addition to
this, services offering by respective hotel are food services, lodging, meeting,
timeshares and conventions.
Research field Human Resource Management is the research field and within this particular
topic is related to on the job training method.
Overarching
problem
While conducting research several issues faced by researcher is related to
resource, data collection, funds and time. Thus, for conducting research
there is requirement of proper time because data collection is length
process. Along with this, respondents sometimes don’t give appropriate
answer related to question asked by researcher. Moreover, each and every
activity of research need funds if there is no appropriate funds it will
create difficulty for researcher in conducting research.
Overarching
research aim
“To identify the importance if on the job training program in an
organisation for employee’s performance development”. A case study on
Holiday Inn.
Research
questions(s)
Objectives
To analyse the concept of on the job training method.
To identify the importance of on the job training method on Holiday Inn
To identify the impact of on the job training on performance of employees.
Question
What is the concept of on the job training method?
What is importance of on the job training method on Holiday Inn?
What will be the impact of on the job training on performance of
employees?
Literature review:
Keywords used for
literature search
On the job training method
It is a training method in which skills as well as knowledge of employees
get developed while performing their job roles within workplace. On the
job training is most effective method because with the assistance of this

employee’s will gather practical knowledge.
Importance of on the job training methods
On the job training method is important for organisation and employees both as it
provide assistance in improving productivity of employees as well as company.
Along with this, through on the job training method daily basis operations of
company will conduct in effective manner that result in enhancing profitability of
Holiday inn as well as they will be able to serve customers in effective manner
which make them satisfy.
Impact of on the job training methods on employees
On the job training method have positive impact n staff members as their
productivity get enhance as well as profitability also. Moreover, with the
assistance of on the job training method employees get practical knowledge about
the things which result in making customer’s satisfy in more effective manner.
Literature review:
Name 2 relevant
articles
5 on-the-job training methods,2019.[Online].Available through<
https://in.godaddy.com/blog/5-on-the-job-training-methods/ >
How On-the-Job Training Brings You Value,2019.[Online].Available
through<https://www.thebalancecareers.com/how-on-the-job-training-
brings-you-value-1917941 >
Company letter Company name: Holiday Inn
Address: Denham, Buckinghamshire, United Kingdom