Personnel Resourcing and Development Analysis for Holiday Inn Company

This report examines personnel resourcing and development within Holiday Inn, a leading hospitality company. It identifies current challenges, including employee engagement and high turnover rates. The report analyzes the organization's issues, referencing both good and poor practices observed in Holiday Inn and other organizations. It suggests strategies such as training and development, and effective hiring practices, to improve workforce skills and attitudes for lifelong employment. The report highlights the advantages of primary research methods and discusses which methods would be most suitable for Holiday Inn. It concludes by emphasizing the importance of effective personnel resourcing and development for organizational success. The report is a student's contribution to Desklib, a platform offering AI-based study tools and resources.

Personnel Resourcing
and Development

Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
TASK 1............................................................................................................................................1
Organisation on which proposal is based...............................................................................1
TASK 2............................................................................................................................................2
Discussion on the issue of chosen organisation and example from other organisation
highlighting the good or poor practices..................................................................................2
TASK 3............................................................................................................................................4
Suggestion to organisation for helping them to develop a workforces with skills and attitude
for lifelong employment.........................................................................................................4
TASK 4............................................................................................................................................5
Advantage of primary research methods and outline who to choose or not to chose research
method....................................................................................................................................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Personal resources and their development is crucial part of an organisation as they play a
major role in conducting business operations (McCredie, 2017). It is very important for a
company to hire right set of talent in organisation so that they can perform business task in
effective and efficient manner. By developing personal resource company will be able to achieve
set goals and objectives as well as perform business task in correct ways. Company chosen for
this organisation is Holiday Inn. This is one of the leading company is hospital sector and this
organisation was established in 1952. Holiday Inn company was founded in Kemmons Wilson
and it is offering different types of product and services world wide. This report includes current
issues which is faced by company regarding employee engagement and the talented workforce.
Good or bad practices conducted by respective company and other organisation on the based of
secondary research it has been analysed. Different ways has been suggest to company in order to
develop skills and attitude of workforce for lifelong employment. Advantage of primary research
method has been identify.
MAIN BODY
TASK 1
Organisation on which proposal is based.
Holiday Inn company is considered as one of the leading company which is dealing in
hospitality sector. This is British owned company which is providing its product and services to
different part of the world. This is one of the largest hotel chain company which is offering high
quality products and services to potential customers. Holiday Inn company was established in
1952 and founder of this organisation was Kemmonus Wilson. This organisation is offering its
different kind of products and services to large number of customers and its headquarter is
located in Denham, Buckinghamshire, United Kingdom. This is multinational company so it is
very important that this company has highly professional skilled employees who are able to
perform business task in effective and efficient manner (Chang-Richards and et.al., 2016).
Current issue of organisation that is around of employee engagement and the talented work
force.
There is some major issues faced by Holiday Inn company which is affecting is overall
business performance as well as profitable. It is very important for this company have engage its
1

employees with organisation as well as try to develop strong and talented work forces in
organisation. Employee engagement is related to satisfaction of employees while working in an
organisation. it is can be describe as a extent to which an employees feels happy or satisfied by
their job and job roles. It is essential that each and every employees is engaged with company as
this will help in improving productivity of organisation (Kopytova, 2016). Development of
talented workforce will help in achieve set goals within less time period. Holiday Inn company is
not able to engage its workforce with management and organisation. this is affecting overall
performance of respective company as it is not able to perform business operation in effective
manner. Staff member of Holiday Inn is not fully trained to handle its guest and clients in better
manner. The major current issues that is a faced by respective organisation is increase in turnover
rates. Its employees are not satisfied and they are leaving jobs. This have huge negative impact
over productivity of business. Increase in turnover rates leads to have major impact on business
sales and profitability. This is affecting the business culture and environment as employees are
not satisfied with their job and Holiday Inn company. Employee turnover rate is effecting the
business as well as its brand images. Employees are not using their full potential to compete the
given task and they are not passionate towards their job role. This is affecting the financial
resources of company as lead to decrease in business profits. Loss of experienced employee will
affect the whole business process and is very difficult for respective company to manage and
handle the situation correctly. Profits and productivity is majorly affected due to increase in
employee turnover ratio. It is essential for Holiday Inn company to identify the reason of
increase in employee turnover ratio as well as develop strong and effective business strategies. It
would be significant for this company if employees work collectively and management develop
employee engagement correctly.
TASK 2
Discussion on the issue of chosen organisation and example from other organisation highlighting
the good or poor practices.
Employee turnover is considered as a situation when more number of employees are
leaving the job as compare to new hiring. This will have huge negative impact over business and
it will directly affect company’s productivity (KABASHE, VAKHAIRULLINA and
RUDALEVA, 2017). There are various reason for high employee turnover ratio and it is very
2

important for Holiday Inn company to analyse as well as evaluate all of the reasons. This will
help in developing better business strategies in order to hire right employees as well as retain the
talented employees of respective company. For this secondary research will be more useful for
Holiday Inn company as it will help in understanding the key reason for increase turnover ratio.
This type of research method will be very helpful in identifying the good and bad practices
conduct by business which lead to increase in high turnover ratio as well as low turnover ratio
for an organisation.
Secondary research can be define as a method of collecting and gathering data which will
help in getting useful information. This research includes different type of method which is
helpful in collecting required data. In secondary research all those data and information is
collected which is gathered in primary research data (Agqu and Ogiriki, 2014). This is very cost
effective way of collecting data as well as interpretation it into more useful data. There are
various sources of collecting information through secondary research such as books and journal,
business documents, online data, government paper and many more. Form these sources of
secondary data various important information has been collected. This will help in underrating
the good and bad practices which is conduct by different organization that is related to employee
engagement issues.
Poor practices conduct by business which has lead to increase in employee turnover issue.
 Inappropriate business environment - This can be consider as major reason which will
affect the employee behaviour towards organisation. negative business environment will
lead to increase in employment ration and this will affect business productivity.
 Less job opportunity - When employee does not feel satisfied as well as secure with
organisation they want to leave job. Less job opportunity provided by Holiday Inn
company to its talented employee will lead to increase turnover ratio.
Good practices conduct by Marriot hotel
 Employee engagement activities – This company is conducting different activities in
organisation which lead to increase in employee engagement. These activities will lead to
create better relationship of employee with management and feeling of job satisfaction.
 Motivation – There are various motivation tools and techniques used by Marriot
company in order to influence employees (Barrett, 2014). These tool are helpful in
engaging employees as well as improve their performance.
3

TASK 3
Suggestion to organisation for helping them to develop a workforces with skills and attitude for
lifelong employment.
It is very important for Holiday Inn company to develop its strong business strategies
which will help in improve workforces. This will be very helpful in improving the overall
performance of organisation as well as earning higher profits. Holiday Inn company need to
develop workforce that is highly skilled as well as have positive attitude towards life long
employment (Chmykhalo and Khaliulina, 2017). There are various tools and techniques which
could be used by company and it will help in enhancing the human resource of respective
company. Suggested tools and techniques for betterment of Holiday Inn company is mention
below that will lead to develop organisation workforce with positive attitude and required skill
set.
Training and development – This will be an effective ways of improving skills and
potential of employees. It is essential of Holiday Inn company to train its employees so that they
are able to perform better and in effective manner. By increasing skills and other capability of
employee, organisation will be able to encourage them to work in correct manner. This will lead
to creation f strong relationship between employees and organisation. training and development
program will be able to satisfy employee with their job and lead to reduce in employee turnover.
This is one of the best way to motivate employees in order to achieve set goals.
Hiring right employee – It is essential for Holiday Inn company to hire right set of
employees which is able to give their best to accomplished set goals. Holiday Inn is one of the
large company so there are many candidates who are interested in working with this
organisation. it is very important for this company to understand the requirement of candidate as
well as skills and qualification that is necessary for a person to full fill vacant job position
(Goetz. and Patz, 2017). This company to use new and innovative tool to attract and stimulate
right potential employee to work within Holiday Inn organisation. this will be very helpful in
hiring right employee with required skills and attitude.
4

TASK 4
Advantage of primary research methods and outline who to choose or not to chose research
method.
Primary research is one the way to gather data as well as analyse it into get useful information.
This type of research method is very helpful in collect accurate and correct data in order to take
better business decisions. In primary research method research will collect first hand data and
this data or information has been been used by any one. This is helpful in gathering fresh
information and researcher is known and owner of the research. Primary research method is
useful in gather information that is more accurate as well as appropriate (Antonio, 2017). There
are various methods that could be used by researcher to collect primary data in order to take
better business decisions. Methods of primary research includes interview, observation, survey
and many more. All of these methods has different advantage as well as drawback which will
affect the collected data and information. Different method that could be more could be not used
by Holiday Inn company is mention below.
Interview – This includes face to face as well as telephonic interview and this type of method is
helpful in collecting qualitative data. In this interviewer could ask any appropriate question
to get information from interviewee. In this data collected could be wrong and there are high
chances that answer is not correctly explained.
Observation – In this method research needs to observe each and every detail in order to gain
better understanding about the topic. It does not includes any kind of direct interaction and it
is very time consuming process.
Survey – In this method researcher will ask some question to set of people and these people will
represent the idea of whole population (Taylor, 2016). This will be very helpful in gaining
more accurate and appropriate results as well as right data to take better decisions.
CONCLUSION
From the above report it can be concluded that it is very important for a company to hire
right personal resources for working within organisation. Employees are considered as most
crucial capital of company as most of the task is dependent on its employees. There are various
issues occur in company which is majorly related to employee engagement as well as talented
workforce within organisation. Company should develop strong business strategies which will
5

help in resolving issues as well as hiring employees with positive attitude as well as highly
skilled to perform required task. Apart from this there are different methods of research and each
method have their own benefits and drawbacks.
REFERENCES
Books and Journal
McCredie, H., 2017. Improving Managerial Talent: Practical Psychology for Human
Resourcing and Learning & Development Professionals. Routledge.
Chang-Richards, A. and et.al., 2016. Trends in resourcing and employment practice of
Canterbury construction organisations. Resilient Organisations.
Kopytova, A., 2016. Development of the implementation procedure for a rational incentive
system. Procedia Engineering. 165. pp.1132-1140.
KABASHEVA, I., KHAIRULLINA, A. and RUDALEVA, I., 2017. Analysis of scientific and
technical activity resourcing in Russia. Personnel. 40(50). p.50.
Agqu, M.O. and Ogiriki, T., 2014. Human resource development and organizational
performance in the Nigeria liquefied natural gas company limited, Bonny. J. Mgmt. &
Sustainability. 4. p.134.
Barrett, D., 2014. Resourcing inclusive education. In Measuring inclusive education (pp. 75-91).
Emerald Group Publishing Limited.
Chmykhalo, A.Y. and Khaliulina, V., 2017. Human Resourcing Challenges of The Smart Grids
Deployment Projects in Russia. In MATEC Web of Conferences. Vol. 91: Smart Grids
2017.—Les Ulis, 2017. (Vol. 912017, p. 1016). EDP Sciences.
Goetz, K.H. and Patz, R., 2017. Resourcing international organizations: Resource diversification,
organizational differentiation, and administrative governance. Global Policy,. 8. pp.5-
14.
Antonio, B.R., 2017. Training of personnel as business process. Стратегии развития
социальных общностей, институтов и территорий. Т. 1.—Екатеринбург,
2017. 1(3). pp.263-265.
Taylor, S., 2016. Resourcing. In Encyclopedia of Human Resource Management. Edward Elgar
Publishing Limited.
Nazarov, M., Butryumova, N. and Sidorov, D., 2017, October. Development of Technology
Entrepreneurship in a Transition Economy: An Example of the Russian Region with
High Scientific Potential. In DIEM: Dubrovnik International Economic Meeting (Vol.
3, No. 1, pp. 89-104). Sveučilište u Dubrovniku.
Grishnova, O.A. and Zhorova, Y.R., 2014. Human resourcing of the efficient system of anti-
crisis corporate management. Problems of Economy. (1).
Rönnqvist, D. and et.al., 2015. Employee Resourcing in Elderly Care: Attracting, Recruiting and
Retaining the Right Competence. In Working and Learning in Times of Uncertainty:
Challenges to Adult, Professional and Vocational Education (pp. 131-143). Brill Sense.
6