Dissertation: Management Structure's Impact on Holistic Therapy Growth

This dissertation examines the critical role of management structure in fostering the growth and success of companies within the holistic therapy industry, with a specific focus on the London Clinic. The research begins with an introduction to holistic therapy and the significance of effective management structures within healthcare organizations. It then delves into the theoretical background, reviewing key publications and themes related to organizational structure, and establishes the research aims, objectives, and questions. The justification and contextualization section outlines the rationale, reason, and significance of the research, including the structure and timeline. The methodology chapter details the research approach, ethical considerations, and limitations. The data analysis and interpretation section covers both primary and secondary data analysis, providing insights into the impact of management structure on various aspects of the business. The dissertation concludes with a bibliography and a comprehensive literature review, analyzing various types of organizational structures applicable to the holistic industry, and how management structure affects performance, corporate goals, and employee satisfaction.

Dissertation

Table of Contents
Topic: Holistic Therapy industry: Role of Management structure in achievement of
company’s growth …………………………………………………………………………..1
A) Introduction ……………………………………………………………………………….1
B) Theoretical Background and research focus ………………………………………….1
Review key publications and themes........................................................................1
Aims and objectives..................................................................................................4
Research questions...................................................................................................8
C) Justification and contextualisation ……………………………………………………..8
Rationale of research................................................................................................8
Reason for investigation............................................................................................8
Significance of research............................................................................................8
Structure of research.................................................................................................8
Time Scale.................................................................................................................9
D) Methodology …………………………………………………………………………….11
Research Methodology...........................................................................................11
Ethical consideration...............................................................................................13
Limitation of research..............................................................................................13
E) Data Analysis and Interpretation ………………………………………………………16
Data Analysis ……………………………………………………………………………….16
Secondary analysis ……………………………………………………………………...26
F) Bibliography.............................................................................................................28

Topic: Holistic Therapy industry: Role of Management structure in
achievement of company’s growth
A) Introduction
Holistic therapy, refers to a form of healing process where to treat patients, all forms
of medical treatment are used, which ranges from conventional to alternative therapies.
It helps in achieving overall health and well-being state of people. But for this purpose,
healthcare organisations which provides such treatment, need to hire various
employees who are expert in providing all kind of therapies and medication. Along with
this, to manage such a workplace, proper management structure is required.
Management structure defined as how an organisation manages its hierarchy. In
other words, it defines the arrangement of duties, rights, communications and lines of
authority that an enterprise follows to implement its commercials activities. Further, it
explains the assignment of roles, power and responsibilities at workplace (Murnieks,
Klotz and Shepherd, 2020). Structure followed by an organisation largely affect its
success and growth so it is very important for an organisation to follow appropriate
management structure as this will ensure effective implementation of all operations and
at the same time will reduce the grounds of rising conflicts among workers.
London clinic, which is a healthcare organisation, is consider in this research,
because it has a number of departments that provide holistic therapies. More than 700
individuals work in clinic and organisation offer variety of health services to its patients.
This private hospital was established in 1932, by a Group of Harley Street Doctors and
currently compromises with more than 10 theatres and 234 beds. London clinic
concentrate to offer best and possible care services to all its patients in order to bring a
difference in their lifestyle (de Araújo Lima, Crema and Verbano, 2020). Mission of clinic
is to offer exceptional care to its patients and also inspire all its workers to offer better
treatment. It is essential for London clinic to follow an effective management structure
as with this they can carry out all their operations in a better manner with the aim of
offering quality services to all its patients. Further, with effective management structure,
clinic can build and maintain a proper work environment which will encourage
employees to work well and will results in better care of patients.

B) Theoretical Background and research focus
Review key publications and themes
Organizational structure in a firm provides guidance to its employees through
arranging the official reporting relationship, which govern positive and systematic flow of
work. A formal outline of particular structure of a firm makes it easier for mangers to add
more new positions in workplace (Tayan, 2019). This would provide the flexible as well
as ready means to achieve successful growth. Therefore, without a formal company’s
organizational structure, it may arise difficulty for employees to whom they need to
officially report of their works, especially in particular situations.
In context with holistic industries, where all forms of treatment including allopathic,
herbal, Ayurveda medicines are provided, for whole well-being of people. London Clinic
is one of such organisation that has number of departments that provide holistic
therapies to its patients. It has more than 700 staffs therefore, in lack of proper
management structure, it may become unclear for staff members to understand their
roles and way to perform it. This would directly affect on performance of them to serve
its clients. In this regard, it becomes essential for this firm to implement effective
organizational structure which helps in improving efficiency of entire work. It further
support managers to provide clarity about roles and responsibilities to each worker, at
all levels (Oliveira and et. al., 2019). Through paying attention to development of
organizational structure, managements can work transfer information to each
department on time systematically which further lead to improve and increase
productivity of business also, through which high growth can be achieved. A thoroughly
type of outlined structure also provide managers a roadmap for its internal promotions,
that allows them to create better employee appraisal plans to get their retention for
longer period of time (Edinger-Schons and et. al., 2019). With regards to holistic
industry, the organisational structure which is applicable for managing entire operations
and serving the best services includes loose and fluid structure, where changes in
functions and responsibilities of one department do not affect others. Therefore, before
adopting any management structure, it is essential for management of London Clinic to
analyse benefits and challenges of the same, which is crucial for organisational

success. For this purpose, a research is going to conduct in present report to analyse
role and importance of management structure, for attainment of company’s growth.
Aims and objectives
Research Aim: “To determine the impact of management structure on success and
growth of an organisation.” A case study on London Clinic.
Research objectives:
 To study the importance of management structure for holistic industries.
 To determine the contribution of management structure in success and growth of
organisation.
 To recommend the best management structure for London Clinic for
achievement of its success and growth.
Research questions
 What are the challenges faced by the holistic industry therapy as a posed to other
industries?
 The gaps that I come across in the literature review.
.
C) Justification and contextualisation
Rationale of research
The main reason behind making an investigation on given topic i.e. “To determine
the impact of management structure on success and growth of an organisation”, is to

analyse how management structure differentiate a firm from other organisation, as well
as help in attainment of successful growth (Armstrong and Taylor, 2020). This would aid
researchers, to increase their knowledge regarding with management concept, so that
they can engage more in studies for making career more bright. Through this research,
they can understand importance of learning the management concept, which is
essential for a learner, to professionally develop their skills and abilities. As holistic
industry is different from other sectors, because it includes both human efforts and
technology for well-being state of people. Therefore, I have chosen this field to make
the present research, this would help in evaluating how changes in demand of people to
get more efficient medical services, affect organisational structure. So, I have chosen
London Clinic as main company for addressing research objectives and making report
accordingly.
Reason for investigation
In order to analyse role of organisational structure especially in holistic industry
where regular changes are made to serve best medical services to people, it is
important to find a number of aspect such as different type of management structure; it
impact on performance at individual and business level, including its contribution in
attainment of corporate goal (Al-Abrrow, Alnoor and Abbas, 2019). If these major
concepts will not evaluate through number of research methods such as primary and
secondary resources, then it will impact directly on result in negative manner. Therefore,
these key finding points, will help in addressing the mentioned questions of research, as
well as in obtaining desired outcomes also. Through this research, in what manner,
holistic industry is different than other sectors like Ayurvedic industry, will be evaluated.
Along with this, importance of holistic treatment for people, which cannot be achieved
through normal medicine will be analysed. In this regard, as a therapist, I can determine
if general problems like headache goes with reflexology or massage or counselling
easily.

Significance of research
Conducting the research on present topic which is based on organisational
structure role on increasing performance of business, contributes in building knowledge
and facilitating learning skills of research. This would prove beneficial in getting deep
insight of research topic and understanding, why it is beneficial to learn importance of
management skills and associated key knowledge for managing the business
operations. Through this research, different types of organisational structural with their
benefits and challenges for a firm can easily be analysed. As it has been known and
researched for centuries and decades, as present research will be conducted on
hospitality organisation especially in health and social care field, therefore, it also helps
in analysing why it is important for such firms to adopt appropriate management
structure, for providing best services for well-being of people. This research also helps
in evaluating why people today, prefer holistic treatment than other medication, for
improving quality of life, by making investigation on one of the best healthcare
organisation of UK, i.e. London Clinic which is famous for its wide range of therapy
services.
Structure of research
In order to gather findings in present research, a systematic structure has been
formed, which includes introduction first (Al-Abrrow, Alnoor and Abbas, 2019). This part
introduces area of research with a brief summary of main points. Then another part,
gives theoretical description of background and focus area, which entails aims and key
themes to evaluate what needs to be addressed to obtain key result. Further, research
methodology describes techniques and sources, including approaches, ethics and
access. After completion of this, literature review will be conducted by taking a number
of articles and journals from authenticate sources only. In addition to this, data analysis
will be done under next part then entire data will be critically analysed in final discussion
part, through which conclusion and recommendation will be done.

Literature Review
Introduction
This section helps in conducting a critical review of relevant academic literatures
or critique on existing theories, in relevance of current objectives. Through evaluation of
various researchers’ perspectives, main goals of present research can be achieved,
including key points where more investigation needs to be conducted. In context with
present research, an evaluation is done on various types of organisational structure that
requires for running a business, especially in holistic industry. For this purpose, various
types of books and articles are explored to address the main objectives, as explained
below –
Importance and contribution of management structure
As per the views of Bagdadli and Gianecchini (2019), it has been evaluated that
management structure followed by an organisation contribute a lot in its success and
growth. So, it is very important for an enterprise to follow right kind of structure to attain
its set goals. Structure follow by company offer guidance to all workers by define their
workflow and relationship with other elements exist at workplace (Datta, Sahaym and
Brooks, 2019). Formal structure makes it easy for organisation, to add new vacancy in
the entity and also provide a flexible structure, that help company in adopting the
changes in an effective manner. One of the main benefit of having a formal organisation
structure is that it makes it easy for employees to know to whom they need to report in
various situation and this also clear the responsibility of every worker (Cameron and
Green, 2019).
With effective management structure London clinic can clear all roles and
responsibilities of all workers through which it can offer better services to its patients.
Further, with effective management structure there will be more clarity among the
employees relate with their job roles and responsibilities which will not only ensure
proper implementation of business activities but at the same time will remove the
grounds of rising conflicts at workplace among all the workers (Al-Abrrow, Alnoor and
Abbas, 2019). All this will develop a positive work environment which will provide job
satisfaction to customers and help company to retain them for long time period. Number

of management structure are there that can be adopt by London clinic in order to carry
out all its operations and to offer better care therapies to its patients for increasing their
quality of life (Murnieks, Klotz and Shepherd, 2020). Various organisation structure can
be understood by following points:
Flat organisational structure: In this organisation structure, there are only few
layers of management in which front line workers remain responsible to take decision.
Under this, information flows from top to down and from bottom to up (de Araújo Lima,
Crema and Verbano, 2020). First manager communicates with employees and then
back from workers to top management. Using this organisation structure, management
of London Clinic can involve its medical professionals and other staff members more
easily, in making effective decisions to enhance its services. But it may create more
burden in terms of workload on employees that may impact on its performance as well,
so flat organisational seems not to be fit for holistic industries.
Tall organisational structure: This is another type of management structure in
which managers take all operational decisions and everyone require to get authority
from top management before take any action or decision, where, information flows from
top to down (Tayan, 2019). So, this may take time for professionals to give treatment to
patients on time, which arise risk on their health and well-being state. Therefore, it is
also not proved effective for London Clinic to meet its organisational goals.
Functional organisation structure: This is structure under which every portion of
enterprise is grouped as per its purpose. In these type of organisation structure various
type of department is found such as production department, marketing department,
finance department and many more (Oliveira and et. al., 2019). In context with holistic
therapy industry, which is different from retail and other industries, its department highly
depends on information regarding with treatment provide to patients, therefore,
functional organisational structure will fit 75% of its requirement.
Divisional organisation structure: This type of structure is mainly adopting by
organisations that operate at large level that offer variety of products and services to its
customers and work in various divisions (Edinger-Schons and et. al., 2019). One of the
major benefit of this type of organisation structure is that every division can work
independently but using type of structure may impact on such treatment procedure,

when an individual requires various therapies for overall well-being state. For example –
a patient suffering from migraine, need both orthodox and alternative medicinal
treatment, for proper well-being. Therefore, for this purpose, various departments of
therapy industry like London Clinic needs to work in collaboration with each other, for
giving treatment to same patient.
Fluid organisational structure: This structure promotes adaptiveness in
companies, by where teams are formed on the basis of project requirement instead of
job description. So, in holistic industry, where provide each type of therapy, needs
highly expert, therefore, such type of organisational structure seems to be fit with the
same.
All these are the major type of management structures that can be adopt by
organisation to carry out their activities in timely manner and in an appropriate manner.
With adoption of right type of organisation structure, London clinic can ensure proper
communication among all the workers through which it employees can perform their job
roles in an effective manner (Cameron and Green, 2019). Further, with proper
organisation structure, company can ensure optimum utilisation all its available
business resources and can offer better care services to its customers.
Literature Gap
As a therapist, my main focus under present is given holistic therapy where to
serve best medical services, it is foremost duty to determine which type of therapy
would help a patient in overcoming from health issue. As comparison with other
industry, like manufacturing and retail industries, their organisational structure mainly
focuses on transfer information within each department, with purpose to develop best
products that achieve client satisfaction more easily. Along with this, their targeted
audience also demand same type of products or services, therefore, such industries
focusing on meeting the same, by adopting best technology, provides training to
employees to give best performance and more. On contrast, within holistic therapy
industry, each and every person has different health issue, where to treat them,
therapists concern on overall medical history of them and which therapy would help in
recovery of their health within less period of time. Therefore, due to specific needs of
each people and a range of therapies, healthcare associations like London Clinic give

more employment to highly expert professionals, where to managing the same, effective
management structure is required to be implement. However, from literature review, I
have been analysed importance of each and every type of management structure, with
their benefits and drawbacks, but which one fit the best with London Clinic arises a
number of problems. Because it needs proper feedback of associated people, before to
apply, as any changes in structure will highly impact on working process of them. For
this purpose, I have further conducted primary investigation to address this research
gap.
D) Methodology
Research Methodology
It is one of the most important part of a research that entail which sources can be
used to gather key findings, so that higher outcomes can be obtained (Bagdadli and
Gianecchini, 2019). It includes approaches, techniques, targeted populations, way of
gathering and analysing data etc. In this regard, it is essential to choose the research
design which provides framework and entire methods taken for conducting the study. It
also explains research types such as experimental, correlational, survey, semi-
experimental and more, to address main problems. Three main types of design usually
taken in any dissertation viz. data collection, data measurement and analysis of same,
in the form of descriptive, experimental, correlational and diagnostic. Under present
research, experimental research design is chosen, to establish the relationship between
cause of a situation with its impact. This design helps in monitoring the influence of
independent variable on dependent one, through manipulating the perception of
respondents.
Research approach helps mainly in organising plan as well as setting procedures
for conducting an investigation. It consists the broad assumptions that helps in