Human Resource Management Analysis Report: Hospital Case Study

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This report provides an analysis of human resource management (HRM) practices, focusing on a case study involving two hospitals. The report highlights the importance of HRM in achieving organizational goals and objectives. It examines the essential steps for effective HRM, including proper documentation of plans, employee understanding of policies, and conflict management. The study also explores the characteristics of sustainable HR capabilities, such as culture-based, information-based, and non-financial strategies. The report emphasizes the need for a well-defined HRM function to address challenges like staff shortages and employee retention, ultimately aiming to enhance operational efficiency and create a positive work environment. The report concludes by recommending the implementation of strategies and policies to build sustainable HRM capabilities within the hospitals.
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Running Head: Human resource management
Human Resource Management
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Executive Summary
Human resource management is very essential for executing the operations of the organization. The
report gives main focus on the Human resource needs and also on the features for analyzing the
capability which human possess in the business. In this report two hospitals are discussed and the
analysis is based on the case study. In this the challenges are also discussed which is faced due to lack of
Human resource management in the company.
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Human Resource Management
Table of Contents
Executive Summary.....................................................................................................................................2
Introduction.................................................................................................................................................3
Human resource management......................................................................................................................3
Essential steps which enhances human resource management....................................................................3
Characteristics of sustainable HR capability................................................................................................4
Conclusion...................................................................................................................................................5
References...................................................................................................................................................6
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Human Resource Management
Introduction
In this report the two organizations are taken into considerations that are discussed in the case study.
The main focus is given on two hospitals from which one hospital do not consist of human resource
management team and also do not take into consideration the activities like selection and recruitment.
The operations which are operated in the organization are overviewed by CEO and finance manager of
the organization. The second hospital consists of human resource team and also the activities like
recruitment and selection. The report gives main emphasis on the activities which should be taken into
consideration and which increases the operations and procedures which are concerned with HRM in the
first hospital.
Human resource management
HRM is concerned with the employees who are working in the organization and the focus is given to the
employees of the organization. By this the organization can easily achieve its goals and objectives in
effective way. Human resource management consist of the activities like selection, recruitment and
training. HRM helps the employees in development and also enhances the motivation level of
employees towards the work (Armstrong & Taylor, 2014).
Essential steps which enhances human resource management
By analyzing the case study it is seen that the hospital has many problems in maintaining the human
resource activities of the organization. The finance manager and CEO should see that the plans which
are there to be implemented should in proper writing so that the employees who are working in the
organization can get correct structure and knowledge about the policies and plans. The document in
which policies and plans are there it should be distributed among the employees of the organization so
that they can clearly understand the structure of policies and plan. To enhance the working capacity of
the employees of the organization it is very essential that the policies and plans are cleared properly in
the mind of the employees (Schuler & Jackson, 2008). So that employees can work effectively and
efficiently and can help the organization to achieve the goals and objectives of the organization. The top
management should help the employees to give direction so that the productivity can be enhanced in
effective way. The company should be effective enough so that the employees feel motivated and the
feeling of inequality can be reduced. Industrial disputed are also taken into consideration by analyzing
this case. To reduce these situations it is very essential that the company enhances the team work and
also gives focus in understanding which is prevailing between employees so that the conflicts which are
arising can be reduced and also the company can focus on achieving the objectives of the company
(Bratton & Gold, 2012).
The top level of management should focus on managing the conflicts which are arising in the
organization so that the work can do in effective way without any problems which are arising in the
company. The conflicts should be resolved on high priority so that the employee can feel comfortable to
work in the organization. The employees should be given time to express the problems which they are
facing in the organization, So that the level of satisfaction can be enhanced in effective way of the
employees working in the organization. The CEO should see the operations so that it can be simple for
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Human Resource Management
the organization to achieve its goals and objectives in effective manner and also create a good working
environment for the employees so that they can work in effective manner. If the working environment
of the organization is good enough then the employees can also feel comfortable to work and it has a
direct impact on the performance level of the employees. The company should offer various benefits
like incentives and also extra pay to the employees who are performing their duty on holidays (Knies,
Boselie,Gould-Williams & Vandenabeele, 2015).
Taking into consideration the case study the shortage of staff is analyzed which create a major problem
for the organization. The issue which is seen in the case study arises due to the problem of high rate of
retention of employees in the company or the pay which is offered to the employees is not according to
them. It is very important to enhance the working pattern of the company and also to minimize
retention of employees. The human resource team take into consideration the employees who have the
experience so that the company can recruit the employees in the organization. It also gives
enhancement in the working pattern of the company (Brigham & Ehrhardt, 2013).
Characteristics of sustainable HR capability
Sustainability is very difficult to be implemented and followed. Sustainability means to provide
satisfaction to the customers and also to enhance the demand of the customer that does not give
impact on the career. The strategies are developed which create a link with human resource
management. The strategies of the business which are concerned with Human resource enhance the
goodwill of the organization and also give enhancement in working operations of the business. It
enhances and gives growth to the business and increases the profitability of the organization. There are
many strategies which can give a chance to the sustainable human resource management to create
goodwill. The strategies are:
1) Strategy based on culture: The strategy is based on culture and has a connection with the culture of
the organization. It is very essential that manager should have a proper training so that they can deal
effectively with the employees of the organization. By this it is possible that the satisfaction of the
employees can be enhanced in effective way. The manager should also take into consideration the
issues which are related with the work and try to resolve it as soon as possible.
2) Strategy based on Information: This strategy should include all the benefits which can easily provide
employees the information. Employees should have adequate knowledge so that they can easily attain
the goals and objectives of the organization (Northouse, 2015).
3) Strategy based on Non Financial: This strategy gives focus on the hr that they should give focus on the
non financial benefits which are offered to the customers. The organization should implement the
policies which are related with benefits that are non financial. The non financial benefits consist of
promotion, insurance related with health and also rewards.
The strategies which are discussed should be taken into consideration by HR so that the organization can
work in effective way.
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Human Resource Management
Conclusion
By taking into consideration the hospital should create a proper gap between the organization and HRM
function. HR gives focus on achieving the goals and objectives of the organization. The report gives an
idea that how the organization can resolve the issues in effective way. The strategies and policies are
discussed and should be implemented by the organization so that it can effectively construct sustainable
HRM capability.
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References:
Armstrong, M., & Taylor, S. (2014). Armstrong's handbook of human resource management
practice.Kogan Page Publishers.
Bratton, J., & Gold, J. (2012). Human resource management: theory and practice. Palgrave
Macmillan.
Brigham, E. F., & Ehrhardt, M. C. (2013). Financial management: Theory & practice. Cengage
Learning.
Knies, E., Boselie, P., Gould-Williams, J., & Vandenabeele, W. (2015). Special issue of
International Journal of Human Resource Management: Strategic human resource
management and public sector performance.
Northouse, P. G. (2015). Leadership: Theory and practice. Sage publications.
Schuler, R. S., & Jackson, S. E. (2008). Strategic human resource management. John Wiley &
Sons.
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