University Project: Comprehensive Plan for Burnaby Hospital Relocation

This project management plan outlines the relocation of Burnaby Hospital, addressing key aspects such as customer identification, stakeholder analysis, project scope, statement of work, work breakdown structure (WBS), project costs, scheduling, risk management, and quality control. The plan includes a detailed analysis of stakeholders like the Burnaby Hospital Management Team, doctors, nurses, and contractors, along with their respective interests and influences. It defines the project's scope, encompassing the construction of a new hospital, infrastructure upgrades, equipment procurement, and technical requirements. The plan also addresses project limitations, exclusions, and the roles of the project sponsor (Government of Canada and Health Canada) in decision-making and communication. Furthermore, it details the project team's roles, communication strategies, key performance measurements, and procurement processes. The document concludes with health and safety considerations and includes a project charter in the appendix, providing a comprehensive guide for the successful relocation of Burnaby Hospital.

Running head: SCENARIO OF RELOCATING BURNABY HOSPITAL
Comprehensive Project Management Plan: Scenario of Relocating Burnaby Hospital
Name of the Student
Name of the University
Author note

1SCENARIO OF RELOCATING BURNABY HOSPITAL
Executive Summary
The project is based on constructing the Burnaby Hospital. The hospital management team has
decided to build the entire project within a limited budget and time period. The project has been
approved by the Government of Canada and the Healthcare Department of Canada. The
discussion in this report is based on understanding of each of the requirements and necessities of
the project. The building of the new hospital would be highly required for providing various kind
of facilities to the patients. The report discusses about the entire schedule and cost estimation for
the different activities set for the project. The report also discusses about the risks and
contingencies that are concerned with the project. Thus after the completion of the project, the
different requirements based on building of the hospital would be understood.

2SCENARIO OF RELOCATING BURNABY HOSPITAL
Statement of Assumptions
The certain assumptions could be made during the preparing of the project plan:
Permission Grant – The permission would be granted by the Government of Canada and
Healthcare Department of Canada. They would understand the project plan and then provide
approval for the project.
Considering various factors – Different factors based on permission of zone would be
approved after discussing with the local administration.
Design – The design layout for the project would be approved after a formal approval
from the project management team and the higher officials.
Social – The construction work over the project could lead to disruption of traffic and
certain check points.

3SCENARIO OF RELOCATING BURNABY HOSPITAL
Table of Contents
Executive Summary.........................................................................................................................1
Statement of Assumptions...............................................................................................................2
1. Identification of Potential Customers..........................................................................................5
2. Stakeholder Identification and Analysis......................................................................................5
3. Project Sponsor............................................................................................................................7
4. Scope of the Project.....................................................................................................................8
5. Statement of Work.....................................................................................................................11
6. Work Breakdown Structure (WBS)...........................................................................................16
7. Work Activities (from WBS).....................................................................................................17
8. Project Costs..............................................................................................................................23
9. Project Scheduling.....................................................................................................................24
10. Project Gates............................................................................................................................26
11. Risks........................................................................................................................................26
11.1 Risk identification..............................................................................................................26
11.2 Prioritization......................................................................................................................27
11.4 Risk Matrix........................................................................................................................27
12. Project Team (your group is the team)....................................................................................29
12.1 Importance of Project Team..............................................................................................29

4SCENARIO OF RELOCATING BURNABY HOSPITAL
12.2 Roles and Responsibilities of the Team Members of the Project......................................30
13. Project Communications – Matrix showing internal and external, types and frequency........32
13.1 Project Communication Matrix.........................................................................................32
14. Key Performance Measurements (KPM’S) specific quantifiable metrics to track success of
the project......................................................................................................................................35
15. Project Procurement.................................................................................................................35
17. Quality Control – inspection (acceptance) criteria for each work activity..............................36
18. Any other issues pertinent to the project.................................................................................40
18.1 Health and Safety Considerations......................................................................................40
Appendix A: Project Charter.........................................................................................................44

5SCENARIO OF RELOCATING BURNABY HOSPITAL
1. Identification of Potential Customers
The potential customers who would be benefited and valued from the completion and
success of the project are the patients who would come to the hospital for getting proper
treatment. The patients who would reach to the hospital to get the healthcare assistance would be
benefited from the project. They would be highly valued from the completion of the project as
they would gain better form of assistance from the doctors. They would gain help from the new
and advanced medical equipment that would be procured within the hospital. After the
completion of the project, the patients would receive high form of convenience and comfort at
the hospital. They would also receive state-of-the-art medical technology and thus they would be
highly benefited as the doctors would also be able to serve them in a better manner.
2. Stakeholder Identification and Analysis
The different stakeholder who are involved with the construction project of Burnaby
Hospital are:
1. Burnaby Hospital Management Team – The hospital management team would be
considered as the primary stakeholder who would be assigning the work to the project manager,
construction specialists and other project sponsor. They would be made to understand about the
need for the development of a new hospital that would include the better forms of medical
equipment in order to serve the patients in the best possible manner. They would have the
maximum amount of interest based on developing the project and seeing into each of the affected
costs and outcomes from the project. They have the maximum power of choosing the best form
of contractors who would handle the entire design of the project.

6SCENARIO OF RELOCATING BURNABY HOSPITAL
2. Doctors – The doctors would also be considered as the next stakeholder within the
project. They would be affected with each of the major development activity that would take
place within the hospital. The new and efficient medical equipment that would be installed
within the hospital would also be a matter of great satisfaction for the doctors. These new
equipment that would be used by the doctors would also help them to increase the efficiency of
treatment for the patients. Enhanced form of patient services and better access to the needs of the
patients would in turn lead to better engagement with the patients.
3. Nurses – The nurses would also be affected with the development of the new hospital.
They would be benefited after the development of the new hospital as they would be able to
better follow the instructions of the doctors. Although they would have less form of power
during the development work over the construction project but they would have maximum
interest for the development of the project. This would also lead them to understand the exact
concerns of the patients by noting them and conveying them to the doctors. After the proper kind
of instructions from their supervisor doctors, the nurses would bring the new equipment that
would help in serving the patients better and efficiently.
4. Customer Support Team – The customer support team would also have latest
facilities and advanced infrastructure based on understanding the exact needs of the customer by
listening to their problems and resolving their queries. The customer support team would also
have a certain level of interest with the construction of the new hospital. Advanced from of
computing systems would be installed within the hospital that would be highly responsive and
thus they would understand the exact queries and issues raised by the customers. Accordingly,
the customer service representative would be able to identify them and thus redirect them to the
top healthcare specialist in order to solve their issues in real-time scenarios.

7SCENARIO OF RELOCATING BURNABY HOSPITAL
5. Helpdesk Specialists – The helpdesk specialists would be sitting at the reception
section of the hospital. They would also be provided with computers that would be fitted with
new and advanced software. The customers would report to them after arriving at the hospital.
They would directly listen to the customer concerns and hence transfer them to the specialized
department in order to receive further aids. These helpdesk specialists would also be responsible
for connecting the patients with the appropriate doctors who would then serve them with the
most efficient healthcare amenities. Thus they would also have a certain level of interest based
on the development of the new hospital.
6. Contractors – The contractors within the construction department would be highly
interested for performing the work of construction based on the development of the Burnaby
Hospital. The contractors would have the maximum form of interest based on receiving the
tender for the construction project. They would thus be highly responsible for detailing out the
entire aspects of the construction project to the hospital management team. They would also list
the entire list of materials in relation to performing the work of construction.
3. Project Sponsor
The Government of Canada and Health Canada, Ministry of Health and the management
team at Burnaby Hospital would be primarily responsible for sponsoring the entire project. With
the different forms of new requirement based within the infrastructure of the hospital, it would be
highly important for the project sponsor to look into the developmental aspects and the present
situation within the hospital.
The plan of the project based on developing a new hospital at a different new site would
incur a high level of understanding of the needs of patients and the healthcare industry. In order

8SCENARIO OF RELOCATING BURNABY HOSPITAL
to develop the project in a well-planned manner, the deliverables, budget and schedule of the
project should be planned accordingly. After the approval of the project plan from the
management team and Health Department, the project would be funded and thus the work over
the project would begin. During the performing of the project, critical decisions would be taken
by the project sponsor in order to move the project in a well-planned manner. The project
sponsor should properly communicate with the various departments in-charge of the construction
work over the project. Hence, they should also show some level of support and thus express their
interest and wide form of commitment for the overall success towards the project.
4. Scope of the Project
The scope of the project could be defined as the entire construction work that would be
performed for delivering a new hospital. The scope of construction of the new hospital is based
on focusing over the entire list of deliverables that would be supplied after the completion of the
project.
The scope of the hospital construction project could be accomplished by following the
certain list of deliverables. These include:
 Building of a new hospital at a new site situated at Willingdon and Canada Way
 Upgrading of hospital surroundings and supporting infrastructure such as sewer, water,
gas and electricity
 Purchasing of new medical equipment and installing them
 Purchasing of new furniture, office equipment such as computers and advanced medical
infrastructure

9SCENARIO OF RELOCATING BURNABY HOSPITAL
 Acquisition of construction site, choosing of the contractors for the supply of goods and
bringing them within the site.
Technical Requirements – In order to prepare the construction project of the Burnaby
Hospital, certain kind of technical requirements would be highly required for the perfect design
of the project. Based on the project of constructing of the Burnaby Hospital, the project manager
along with the construction manager design the specific details in relation with the project.
Design drawings would need to be prepared in order to prepare and set the information
about the design and various procedures that need to be followed for performing the construction
work. In this technical requirement for the project, the construction manager would present a
technical layout of the entire core project based on which the architects would plan for the entire
project.
The project manager should also be responsible for defining the bill of quantities. In this
bill, each of the required materials that would be required for the performing of the project would
be made. Based on the certain list of items, the tenderer would be provided with the appropriate
forms of cost based on the work needed to be performed for the construction work.
The specifications of each material that would be required within the construction project
should be prepared and provided to the construction manager and project manager. They should
be highly efficient for understanding the necessities of the construction project. The requirements
for material testing would also be mentioned by the construction engineer who would be
performing field work. They should check over each of the intrinsic details of the work over the
project.

10SCENARIO OF RELOCATING BURNABY HOSPITAL
Limits – The limits for the construction project include the completion of each of the
necessary milestones set for the project. The project manager and other engineers working over
the project would be bounded within the set limitation of the project. The budget and time that
are estimated for the project could also be defined as the limitations of the project. The project
would be bounded within a certain limited period and the project sponsor would also set a
limited budget for the project.
Exclusions – Every project would incur some kind of exclusions. This is defined as the
kind of work activities that would not be performed beyond the set work limit. Every project
would incur some pre-defined work activities that list out the different tasks in relation to the
project. Such kind of things would be included within the project as per the emerging needs of
the project. However, the certain things that might be provided after the plan of the project has
been defined are defined as exclusions within the project. The certain exclusions within the
construction project are:
 The construction manager would not be responsible for performing the interior designs of
the hospital infrastructure
 Procurement and installation of the new medical equipment would not be performed by
the construction engineer
 The construction manager would not perform any maintenance work after the
construction of the project has been done
 The property policy that lists out the safety of equipment and other construction materials
would not be covered within the construction plan. Rather it would be covered within the
project plan that would be defined by the project manager.

11SCENARIO OF RELOCATING BURNABY HOSPITAL
Constraints – There could be different kind of constraints in relation the to the
construction project of the hospital. The different kind of constraints in relation to the
construction project could be based within resources, budget and time estimated for the project.
5. Statement of Work
The construction project consist of five primary deliverables that would need to be
summarized within the Statement of Work. This statement would help in explaining the
objectives that would be able to expand the objectives, identify any kind of issues within the
deliverables and thus decide on certain measures for resolving the raised issues.
1. Building of a new hospital situated at Willingdon and Canada Way – The
Government of Canada would have to understand the necessities of the patients based on the
present condition of healthcare. The management team of the hospital would have to analyze the
present situation within the healthcare sector, make a list of the certain equipment and medical
facilities that are provided by the hospital. Based on the certain emerging needs, the hospital
would be built that would comprise of the necessary amenities. The Government should also
select the proper location based on which they would plan for the entire construction project. In
the initial position, the Government should select the proper site over which the construction
would be set.
After the selection of the site, the management team would be informed and based on that
they would take appropriate steps for performing the future works over the project. The
construction manager would be made to understand about the high-level needs of the hospital.
The time period of the completion of the project would also be set during this time. The