Higher Nationals: Managing Accommodation Services Presentation

This presentation provides an overview of managing accommodation services, focusing on the operational aspects within the hospitality industry. It begins with an introduction to accommodation services, followed by an examination of the scope of such services, emphasizing the Hilton hotel as a case study. The presentation then explores different forms of ownership, including franchise, privately owned, and leased models, and discusses grading and classification systems. It delves into the functions and roles of the front office department, critically evaluating these roles and providing recommendations for improvement. The conclusion summarizes the key takeaways, highlighting the importance of accommodation services and their various facets. The presentation aims to provide insights into the effective management of accommodation services, emphasizing the significance of front office operations and ownership structures. The presentation utilizes the information from the provided assignment solution to give an in-depth analysis of the accommodation services.

MANAGING ACCOMODATION
SERVICES

 Introduction
 Scope of accommodation services
 Different form of ownership
 Grading and classification system
 Functions of front office department
 Roles of front office department
 Critically evaluate roles of front office department
 Conclusion
 References
Table of content

 Accommodation services are the best
and effective services which are
management is see outfits to the proper
supervision of day to day events within
the organisation.
 By that management are ensure for the
managing and sets the standards
Introduction

 Accommodation services sector
is an absolutely effective best
sector in the hospitality sector.
 The Hilton hotel is providing
best and effectives services to
their customers by their skilled
and educated staff members.
 That are includes breakfast and
bed enterprise and hotel to other
facilities are offer the lodging
services.
Scope of accommodation services

 There are different types of the
ownership of accommodation
services at Hilton hotel. Those are as
follows;
 Franchise
 It is privately owned and operated,
but there owner is pays for
purchasing franchise along with
current an ongoing loyalty. This is
related to accommodation services.
Different form of ownership

 Privately owned
 These types of accommodation
services are give the freedom to
manager with biggest services.
 In this Hilton hotel and manager are
able to take any decisions for their
staff, operational services and
growth.
Continue..

 Leased
 These accommodation
services are also privately
owned but building is belongs
to others. This type of
accommodation ownership is
long term and great presence
in the hotel.
Continue..

 Grading and classification system is
effective and valuable at the time of
guests are come at hotel and do
booking for rooms and staying there.
Those are help to select one best in
the various options.
Grading and classification system

 Bed and breakfast is the one accommodation type where guests are
taking accommodated at the night in private room with the breakfast take
in the morning.
 Lodge is an accommodation facility which is located and designed closer
of nature. The nature location is highly attracted to the customers.
Continue..

 Front office department is plays a
very important role in the Hilton
hotel.
 This help to build image of hotel in
front of customers and clients.
 It is includes the reception,
information and registration
sections.
Functions of front office department

 Front office department is an
important and necessary
department of the Hilton hotel.
 They have function which are
important and also have some
roles and responsibility that are
help to manage effective and
valuable performance.
Roles of front office department

 There are critically evaluate the roles and responsibility of front
office department with some recommendations is help to improve
their existing roles.
 Reception team is taking the information of availability of rooms at
hotel. For that recommendation is make schedule for that
availability.
 This help to fast reply of the customers according to customers
requirements.
Critically evaluation of roles of front
office department