Analysis of Accommodation Services in Hospitality Industry
VerifiedAdded on 2022/12/28
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AI Summary
This report provides a comprehensive overview of managing accommodation services within the hospitality industry. It begins with an introduction to the industry and defines various types of accommodation, including hotels and resorts, detailing the services they offer. The report then explores different forms of ownership such as franchises, privately owned, leased, and managed hotels, highlighting their unique characteristics. The role of grading and online review sites in influencing customer decisions is also examined, emphasizing their impact on hotel reputation and booking choices. The report references the Rocco Forte hotel as an example throughout the analysis, and concludes by summarizing the key aspects of accommodation service management, ownership structures, and the importance of online reviews in the hospitality sector. The report also includes a discussion on commercial and non-commercial aspects of hotel businesses and concludes with a list of online references.
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