Accommodation Services: Management, Ownership, Reviews, and Grading

This report provides an overview of managing accommodation services within the hospitality industry, highlighting the diverse sizes and standards of services. It differentiates between commercial and non-commercial businesses, explores various ownership types in accommodation services, and discusses the impact of online reviews, diversification systems, and grading. The report concludes that effective management of accommodation services is crucial for providing guests with a positive experience, considering factors such as communication systems, online feedback, and grading systems influencing customer decisions. References to various studies support the analysis of these critical aspects of hospitality management.

Managing Accommodation Services

Table of content
 INTRODUCTION
 Mention the hospitality industry's sizes and standards of services dealing with accommodation
 Differences Between Business commercial in nature and non- commercial business
 Types of Ownerships in reference with services of Accommodation
 The discussion based on the function of reviews online, diversification system and Grading
 CONCLUSION
 REFERENCES

Introduction
 The services concerned in hospitality industry are
meant to provide leisure time to the guests who are
need of the break from their hectic schedules. The
people can enjoy the services like Spa, training
centres, gyms, pools, food, beverages etc.

Mention the hospitality industry's sizes and
standards of services dealing with
accommodation
 Full Facility Lodging - This term portrays about an inn which offers different assortment of administrations and it likewise
charges embrace amount of cash to utilize these administrations.
 Resort Inn - These sorts of lodgings offer full support dwelling office. They are normally situated a long way from urban
communities, for example, sea shores, beaches and so on. These retreats are essentially expected for unwinding.
 B and B - It represents quaint little inn where a lodging offers convenience short-term and give breakfast administrations to its
clients. They moderately charge low measure of cash and deal least scope of items for instance breakfast and remaining
administrations.
 Affordable Hotels - These kinds of lodgings give least conveniences and administrations and charges least from it's clients.
They gives fundamental rooms which are spotless and protected to satisfy the essential requirements of visitors.

Differences Between Business
commercial in nature and non-
commercial business.
 The businesses the sole aim of which is making
revenues and building profits. The earning in form
of profits is also divided among the owners in this
kind of business at the end of every year or annually.
 Whereas the business of non- commercial nature are
those under which the business operations do not
take place for the motive of earning profits or gains
as such.

Types of Ownerships in reference with services
of Accommodation
 Ownership of Private Nature: the model may have several investors but the owner of the business is single person or
the sole proprietor. In the Rosewood Hotels too there are number of people holding varied shares.
 Franchisee: Under this model the owners on the payment of marginal fees to them offers the chain of their brand and
the brand logo to work under it.
 Leased Ownership: In this model the owners who are private in nature lease out their infrastructures to the big names
and then they earn on the rental allowances paid to them but the Rosewood Hotel being biggest among the brands do not
work on this model.

The discussion based on the function of reviews
online, diversification system and Grading
 Characterization framework: Characterization arrangement of hospitality industry is partitioned on various premise in
various country. In Europe, it is partitioned on premise of nature of administration presented by organization.
 Effect of Online Reviews: Online audit is significant for any business as it make influence on decision making of clients.
Clients prior to going any place check survey about organization which is given by other organization like Trip Advisor and
clients connected with administration, conduct of staff, fulfilment of clients and numerous different things.
 Role played by the grading and online reviews: Online audit, order framework and reviewing assumes a significant part for
business as it gives portrayal about help, office, quality, items, administration and numerous different things to clients. This
permit clients to settled on great choice and better arrangement for inn.

CONCLUSION
It can thus be concluded from the above mentioned report that the hospitality industry requires proper management of the
services so that the guests who visit the places and seek accommodation are given best experience. The accommodation can
be varied scales and sizes along with various model ownerships paving way for multi facet businesses. There also exists
factors while influence the decision making of the guests such as communication systems, reviews which are provided by the
visitors online and the system of grading.

REFERENCES
 Abbaspour, F., Soltani, S. and Tham, A., 2021. Medical tourism for COVID-19 post-crisis recovery?. Anatolia, 32(1),
pp.140-143.
 Casais, B., Fernandes, J. and Sarmento, M., 2020. Tourism innovation through relationship marketing and value co-
creation: A study on peer-to-peer online platforms for sharing accommodation. Journal of Hospitality and Tourism
Management, 42, pp.51-57.
 Jiang, N., Law, R. and Li, L., 2020. Impacts of peer-to-peer accommodation on the hotel industry: Hoteliers’
perspectives. International Journal of Hospitality Management, 88, p.102516.