The Contemporary Hospitality Industry: Business Operations Report

This report provides a comprehensive overview of the contemporary hospitality industry, exploring various business types, services, and operational departments, with a focus on Premier Inn. It examines the contributions of the hospitality sector to the global GDP, its impact on employment and living standards, and the interrelationships between functional and operational departments. The report also discusses the influence of licensing and franchising on global development and economic growth within the hospitality industry. Furthermore, it explains how hospitality businesses develop services and products to meet current trends, particularly through the use of new technologies and digital content. The report concludes that the hospitality industry is crucial for economic development, offering diverse services and contributing to local, national, and international economies.

The Contemporary hospitality Industry

Table of content
 Introduction
 Explore the different types of business within the industry of hospitality and the diverse products and
services they offer
 Examine the range of functional and operational departments within the chosen hospitality business
 The explanation of the contribution of the hospitality sectors
 Explanation of the interrelationships of the functional as well as operational in hospitality
 The licensing and franchising have influenced the global development
 The licensing and franchising have contribute toward economy growth in hospitality industry
 The explanation of hospitality business to develop service and products that reach the current trends
 Conclusion
 Reference

Introduction
Hospitality industry is wide subsection in
service industry and is categorised into fours
areas such as recreation, lodging, travel&
tourism and food & beverage. The
hospitality industry is broad team of
businesses that render luxury service to their
guests along with it's aim at satisfaction of
guest

Different types of business within hospitality
industry, the diverse products & services they offer
There are different types of business within the
industry of hospitality which includes food and
drink service, event planning, travel, tourism,
theme parks and lodging as well. In context to
Premier Inn hotel, it has been observed that they
have provided the best qualitative services to their
customers which is into the aspect of providing
food and drink services and also involved into the
context of planning of the event due to which the
business of hospitality sector grows into positive
manner.

Range of functional and operational departments
within the chosen hospitality business
There are different range of functional and operational
departments within the Premier Inn hotel business
which are defined into the following manner:
There are four major operational departments of a hotel
which includes house keeping department, food and
beverage service department, food production
department and front office department. These are the
departments which contribute into the context of
fulfilling the daily activities of Premier Inn hotel into
the result oriented form.

Explanation of the contribution of the
hospitality sectors
The hospitality industry has became the most power sector as it responsible for over 11% of global
GDP. The hospitality industry may positive impact on employment, high tax revenue and enhance the
living standards. The hospitality sector effective on different segment iof the global such as local,
national and international that will mention below.

Explanation of the interrelationships of the
functional as well as operational in hospitality
There are various operational and functions are
interrelated as hotel have various developing
perform their tasks to keep the hotel business's
success. All department depend on other
department to get the information in particular
times. For example, The clearing department
need to clear and re organise the hotel's room
and deliver the information to the front desk
department about the room.

Licensing and franchising have influenced the
global development
The franchising is the most essential elements of the hospitality industry with help of fast food restaurant and
hotels. (Chou And et.al., 2020) Franchisor provide the right to their franchisee to expands the business
through sell the service and products and perform the business under their brand name. Franchises involves
some elements such as screening, pre-opening, operating manual and site selection etc.

Licensing and franchising have contribute
toward economy growth in hospitality industry
The licensing and franchising enhance the
national GDP (gross domestic product) with
the help of billions of dollars in service and
product, creation of employment and payroll.
The franchising can play a essential role in
sustaining robust economy of the country as
it establish job opportunities, promote
tourism and boost the consumption.

Explanation of hospitality business to develop
service & products that reach the current trends
The new technology offers a various
advantage in global hospitality industry. The
most people prefer to book the hotel and
resort from the mobile phone with the help of
internet. The organisation have presented
digital content, discount offers and online
advertisement to millions of customers across
the world.

Conclusion
The above stated report concludes that hospitality is very important for an economic development and
growth as well. It has been concluded that hotel offers different type of service and products such as
accommodation service, food & beverage, other luxury amenities. The hotel industry contribute toward
local, international and national economy as it offers various benefits for people and governments.

References
 Bokelmann, B. and Lessmann, S., 2019. Spurious patterns in Google Trends data-An analysis of the effects
on tourism demand forecasting in Germany. Tourism management, 75, pp.1-12.
 Chalak, A., Abou-Daher, C. and Abiad, M.G., 2018. Generation of food waste in the hospitality and food
retail and wholesale sectors: Lessons from developed economies. Food Security, 10(5), pp.1279-1290.
 Chou, S.F. And et.al., 2020. The critical criteria for innovation entrepreneurship of restaurants: Considering
the interrelationship effect of human capital and competitive strategy a case study in Taiwan. Journal of
Hospitality and Tourism Management, 42, pp.222-234.
 Ghandour and et.al., 2015. Relationship between Service Quality, Customer Retention and the role of
Social Media-Case study Premier Inn Hotel (UK). Journal of Organizational Studies and Innovation, 2(4),
pp.1-12.