Hospitality Industry Report: Economic Contributions and Analysis

This report provides a comprehensive analysis of the hospitality industry, exploring its diverse business types, including lodging, food and beverage, and travel and tourism. It examines the functional and operational departments within a hospitality enterprise, such as the executive, front desk, housekeeping, and sales and marketing departments. The report also discusses the significant contributions of the hospitality industry to local, national, and international economies, including job creation, boosting local industries, generating income, attracting foreign direct investment, and building infrastructure. The Ritz Hotel Corporation serves as a case study throughout the report, illustrating the practical application of these concepts. The report concludes by emphasizing the industry's crucial role in global economic development and providing relevant references.

Assessment1
TASK 1

TABLE OF CONTENT
 INTRODUCTION
 P1 Description on different types of businesses within hospitality industry
and diverse product and services.
 P2 Description on the ranges of functional and operational departments
within hospitality industry.
 P3 Discussion on contribution of the hospitality industry at the local,
national and international economies.

INTRODUCTION
 Hospitality industry is a broad category of field which focuses towards the variety of
services such as accommodation, drink, transportation and travelling etc.
 Hospitality mainly provides the essential services for the travellers such as lodging
and food services as in leisure time people may explore the different places and
therefore they require proper accommodation facility, food, and transportation
services etc. which are offered by the hospitality industry.
 This report will be based on the Ritz Hotel corporation which is basically a American
Multinational hospitality company. This company provides the variety of luxury
services to the customers such as Luxury properties for the vacations, Resort and
Food availability for the customers.

P1Description on different types of businesses
within hospitality industry and diverse product and
services.
 Hospitality industry is one of the most diverse and varied industry in the
world. It is the entity that is mainly based on customer satisfaction and to
meet the needs and desired of the individuals and families. Henceforth,
hospitality industry is comprised within different product and services as-
 Lodging accommodation- It is the sector of hospitality industry that
provides the lavish services to the customers. Accommodation is one of the
broad sectors of the hospitality industry. Therefore, the customer service is
indispensable in order to provide accommodation services. Thus,
efficiency, integrate comfort and word class amenities are the core
foundation. There are three types of hotel and accommodation services as-

CONTI….
 Lodging- This is effective term that keep safe from the atrocities of nature.
It results in individual’s books lodges and rooms for their stay.
 Suites- Under this, hotel sector offers the luxury suits for the stay. Hence,
formal sorts of staying are very expensive as compared to regular room
service.
 Resorts- It is the third type of accommodation that is very popular among
the travellers’ resorts. This provides ultimate experience to customer as this
takes close to nature and provide necessary break from normal routines.

CONTI….
 Food and beverage- This is another wider category of sector within the
hospitality industry. It is on of the largest elements of hospitality industry
that takes the form of high end restaurant, manifestations and catering
establishments. Therefore, food and beverage can dramatically enhance the
experience of guest with help of offering the excellent food and first-class
customer service.
 Travel and tourism- It is the vast industry that plays the crucial role in
hospitality industry with several key players across the globe. Henceforth,
the main function is to encourage people to travel. Thus, travel and tourism
are inclusive of trains, airlines, cruise ships and crew member in their
services. At time people travel they spend their money on the hospitality.
Therefore, it is inclusive of the trains, cruise ships, airlines etc.

CONTI….
Recreation and entertainment-
 It is one of the key category that is one of the most crucial in the hospitality
industry.
 Herein, recreation is one of the activity that people do for rest, relaxation
and enjoyment.
 Therefore, the main aim of this is to provide the experience to customer
that can refresh the person’s body and mind.
 Herein, it can also provide the activities that can elevate the experience
when it comes to the entertainment as sports, gaming, cruise, night clubs
and Bars etc.

P2 Description on the ranges of functional and
operational departments within hospitality
industry.
 The functional department are backbone to the operational functions of the
enterprise. They both are the crucial department of the Ritz international
hotel and this aids to carry out the business activities systematically. Thus,
it defined in following manner as-

Functional areas of hospitality industry-
Executive department-
 It is the department that works as decision makers within the business
enterprise.
 Therefore, they can be department heads, managers and directors.
 It is the department that are responsible for the some of the areas that
inclusive of accounting, marketing and desk services.

CONTI….
Font desk service-
 The operational segment within the hostel is dispensable and it can be
argued little happen without the front office staff.
 Customer first come to the front desk so that they can avail the better
services.
 At this level, the detailed oriented people are placed so that they can able to
meet the exact need of the guest.
 Additionally, it can be stated that the Front office staff are responsible for
reservation of rooms, credit handing, cash and other services to the
customers.

CONTI….
 Housekeeping- It is very crucial to keep the guest room clean and tidy.
Furthermore, housekeeping is department that is responsible for each detail
within the room. They are having the responsibilities as cleanliness of the
sheets and to keeping the toiletries stocked. This is the department that is
responsible for the management of the guest rooms and cleanliness of the
all areas within hotel.

CONTI….
Maintenance
 The best quality utilities and electronics are crucial to maintain the long-
term maintenance of the things within the hospitality industry.
 Under this, tech-oriented world the things that are needed to maintain
properly are as TV screens, games consoles, DVD players and cutting-edge
tech items etc.
 However, it can be stated that the Tech can also be the responsibility of the
front desk services and that is also depends over to work best for the
enterprise.