Hospitality Business Toolkit Report - Communication & Coordination

This report delves into the Hospitality Business Toolkit, examining crucial aspects of the hospitality sector. It explores the significance of communication, coordination, and the interrelation of functional roles within organizations. The report highlights the importance of effective communication methods, including various levels of communication, and how these methods contribute to the overall value chain. It also discusses the role of coordination and integration in achieving organizational goals. Furthermore, the report emphasizes the importance of monitoring employee performance through methods like surveys and benchmarking. This is crucial for providing feedback and improving employee skills, ultimately strengthening the value chain. The report concludes by summarizing the key takeaways, emphasizing the importance of the HR life cycle in retaining and developing talent within the organization. The report also references the case of Alibi health drinks and how these concepts can be applied in the real world.

HOSPITALITY BUSINESS
TOOLKIT

• Introduction
• Functional roles within an organization and how they interrelate
• Methods of communication, coordination and monitoring
• Communication levels
• Coordination and integration
Table of content

 Effectiveness of communication methods and monitoring
 Conclusion
 References
Table of content

Hospitality industry need to understand their own
part and working criteria and link them together.
This report explain the importance of coordinating
and integrating different functions of departments in
hospitality sector.
Introduction

There are many roles which have great impact on
the functioning and activities of company. Alibi
health drinks have different function which need
to be performed in suitable manner. Companies
who are dealing in this sector are interconnected
with each other and also the departments within
an organization.
Functional roles within the hospitality sector and how
they interrelate

Finance and marketing: It is the important
function of organization as it helps in
managing and providing budgets and
financial resources to marketing department
in order to promote the functions and
services of company.
Continue….

Customer service and food department: This
function of company is useful in developing
strong and positive relations. Alibi health
drinks providing suitable products and
services according to different types of
customers so it is important to develop
positive relationship among them.
Continue….

There are various methods which increases the value chain of organisation and these
methods include communication, coordination and monitoring. Therefore, it is important to
use right and suitable methods to enhance the performance and improve the value chain.
Various methods of in terms of specific departments to strengthen the value chain is
mentioned as under:
Methods of communication, coordination and
monitoring

Communication: This method is helpful in
providing the suitable information and data
to the workers of company. This will help in
conducting business activities in effective
and efficient manner and attaining desired
goals.
Communication levels

Coordination: Value chain referred as the system in
which various elements of an organization collectively
work to achieve desired goals and objectives. It is
important that all the essential tasks and other factors
coordinate in effective manner to work with each
other and also attain common goals.
Coordination and integration

Monitoring: It is important for company to monitor and overlook all the tasks and actions
so exact performance can be measured. Monitoring is a process in which company compare
desired and actual performance and take corrective measures when performance does not
matches with the desired performance. In terms of, Alibi health drinks they use significant
range of methods such as observation, employees surveys, benchmarking and so on to
monitor the performance of employees. It is done by giving accurate feedback to employees
to improve their skills and competence to perform their job role and also strengthen the
value chain.
Effectiveness of communication methods and
monitoring

From this PowerPoint presentation it is concluded that the HR life cycle in important in
retaining and developing the talent with in an organization. It explain various roles in
hospitality sector and different methods to communicate and coordinate with the
departments of company.
Conclusion